Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2221 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 2,222 reviews
  • Rated 4 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, love the fact of being able to control from phone. Should be Chester though because it’s the older model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy finding what I was looking for. Reps were right there and guided me to what I was looking for and gave me recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Keeps my house a consistent temperature and I love that I can control it from work for the dogs! And I love the look puts a cool edge to a home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helps manage my electricity very well. Good choice for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart & convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks google for creating this. No more need to walk to the thermostat to change settings. Can do it all from my phone with the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent home thermostat. Easy to install by yourself and helps reduce energy consumption.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always happy with Nest products

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to solve an issue with it, but it was the way the AC unit was set up in the house, not the thermostat. Works well and excited to use it in the summer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not stay on the programmed temperature in the night time

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi StevenM, we appreciate you for the feedback you provided about the Nest Thermostat, and we’re sorry to learn it doesn’t stay at the programmed temperature at night. We can imagine the inconvenience it may have caused, and this is not the kind of experience we want to share with you.

      If you want to set your thermostat on temperature hold to maintain a specific temperature for as long as you want, please see the steps below:
      - In the Menu view, select Hold temperature.
      - Select Current temp or Eco.
      - Choose a time. You can scroll up and down to edit the time by half-hour blocks.
      If you’re using the Eco preset, you can also choose None to hold the temperature indefinitely until you end the hold. For other presets, your thermostat can hold the temperature for up to 24 hours.
      - Select Confirm.

      If you want to make changes to the temperature but there’s a hold, the app or thermostat will tell you that you need to end the hold first.

      Besides having online help available at Google Nest Help center, we also have a dedicated team always ready to provide assistance through our support channels here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Learning process

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has taken a little time to get use to the different features but I'm starting to get the hang of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed the way we run our air and heating for the better. Very convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it this far. I will update this a year from now and see if the "wow" factor holds up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Houston Freeze

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is awesome. After the Houston freeze I thought I had to purchase a new one because it wasn’t working but in actuality I just had to recharge it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. GEEK squad did good job of installing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good could be easier

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once synced to the app works great! Wasn’t hard to do but really versatile once setup

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is ok

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is ok does the job feels a little bit cheap plastic in my opinion but is ok set up is easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stat !

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to configure and connect to WiFi , purchased one for ups to and down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Read product suitability

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use a product because apparently it not suited to be replacement in my case. Reference on a box with model validation was great resource

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great "smart" thermostat. Set from your phone to heat or cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in the google ecosystem. Easily adjust the temperature though your phone or nest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good overall for the price. Super easy to install. I purchased two and they’re working great so far.

    I would recommend this to a friend