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Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2221 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,223 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good overall for the price. Super easy to install. I purchased two and they’re working great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Easy to install and easy to use. Very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something new

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Got this as for fist time having a smart thermostat, and it really easy to understand how it your energy it’s used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to manage from the phone and it’s affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good for lazy people

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this programmability. Being able to control via smart phone is the best feeling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value option!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is much cheaper than previous models. Only missing the learning feature which sometimes caused more problems than not. So no hard loss there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No C wire needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy install with no C wire needed for my apartment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart and practical

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very practical but the installation service should have been more thorough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Only had a couple issues keeping it connected to my app on my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but wish it worked with the Nest app and had a plate.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, thanks for the feedback you shared, and we hear your concerns about the Nest Thermostat. We understand that having a trim plate included with the purchase, and being able to control the thermostat with the Nest app, can be ideal for you. Feedback like this helps us better understand our customer’s preferences and needs, and we’ll certainly pass this information along to the right team for future improvements. Meanwhile, if you find yourself in need of any assistance, you’re always welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and efficient. Would be nice if it came with a back plate, had to order separately. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ smart thermostat

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat! Sleek design and easy to install. Product is at a much better price point than the other ones that do a similar job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    It works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very confusing install process.but works great after.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Charli, thanks for taking the time to share your feedback. We’re sorry to hear that you had challenges installing your Nest Thermostat, and we’re glad to learn that it is now up and running.

      Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. If you have any concerns with your Nest Thermostat, our support team is always here to help. Feel free to contact us here using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    nest review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set it at 72 or 71 and it keeps on going back up to 75 or 82. I can't figure out how to make it stop!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Jesse, thanks for reaching out. We’re sorry to hear that you’re having issues with your Nest Thermostat.

      The unexpected temperature changes may have happened due to the existing schedules. You can customize your preset schedule based on your preferences:
      To check your existing schedule:
      - Go to Google Home App > Settings > Schedules > Clear schedule.
      - Create your temperature presets - go to temperature preference > temperature presets > create customer.
      - Create a new schedule - Settings > Schedules > Add > Select temperature > select start time > Add to event > done.

      To remove:
      - On the Home App
      - Tap settings > schedule > tap the preset temperature > remove.

      If the issue still persists, we’d be more than happy to help you. You can always reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    GOOGLE NEST FOR SMART HOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PRODUCT IS GREAT FOR MY SMART HOUSE. IT HAS BEEN A BLESSING TO BE ABLE TO CONTROL FROM MY PHONE OR MY HUB.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice interface on my Google Home. It will be nice to have an easy way to save some money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a minute to set up but after it’s all down it’s one of the best ways to deal with your ac. Never have to get up to make the house colder.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was easy. Setup was also easy. If you don't use Google Home app, setup week be more difficult.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always loved the Nest brand of Thermostat. Unless you really care about the learning feature this Nest is perfect does everything but learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kove it! It is so convenient to be able to adjust the temperature from anywhere in the house. My neighbor was so impressed that she bought one also.

    I would recommend this to a friend