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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2221 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,224 reviews
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product immediately available, coming from a non wifi thermostat. Happy with it. Simple installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks way better then the old thermostat. Haven’t installed yet but I’m sure it works as advertised. Five stars on looks alone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice to look at, but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to look at but functionality is not great. The old Nest design where you turn the entire face of the thermostat is better. The side button is too sensitive and not easy to use. Having to use the Google app also is a pain. The old Nest App worked, looked better, and was easier.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Cmar, thanks for taking the time to share your feedback. We regret to hear that the new Nest Thermostat didn’t meet your expectations.

      The new Nest Thermostat is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Our team is working on bringing full functionality to the Google Home app so all of your Nest devices can be set up and controlled in one place.

      We value your feedback as we are always working to improve our products and services. If you have any questions about your Nest Thermostat, feel free to contact our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! Very simple to install, looks good, and the schedule I set already saved me money on my energy bill. Recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    google nest thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install. will need wifi to connect thermostat to you phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our old Nest with this one. Was easy to install and has worked great so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warm house

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Wish instructions were more in depth but figured it out. I was able to install myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, improved efficiency and remote control have been a big improvement

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m lukewarm on this thermostat. I’ve had previous versions from Nest, but this one using the Google Home App to control is way more difficult to manage. When I want to temporarily change the temperature, it’s impossible to get it back on the schedule when I’m done with the temporary temp.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JJwins, thank you for posting your feedback on your Nest Thermostat. We're sorry to hear that you're experiencing some difficulties in controlling your Nest Thermostat. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. If you need further assistance with changing the schedule of your Nest Thermostat or if for any other concerns about the device, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Simple and Minimal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product just wish it had more features, but good for the price point.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great but it changes to my temperature 4 times each day. It’s set at 75 then at 7 it changes to 79 and then around 8 it changes to 82. I always change it back since I start feeling the difference in temperature. Already tried deleting the eco saving mode and it always go back to the default

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Patty, thanks for reaching out. We´re sorry to hear that you´re having a difficult time keeping the target temperature for your Nest Thermostat.

      We recommend resetting your Nest Thermostat to fix the issue. This will erase all data and you may need to set it up again. To reset, go to Settings > and then select Factory Reset . Your thermostat will ask you to confirm your choice. Once you’ve confirmed, your thermostat will take a few moments to reset.

      For any other support needs that may arise, please consider contacting our support team by visiting us at the Google Nest help page. Nest

  • Rated 5 out of 5 stars

    Energy Savings

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the Neat so far. Still trying to set up the schedule but I already know I will save in my bill!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need 24v c-wire connected, otherwise this thermostat will drain out battery very fast and no walk by to see temperature display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. This item is very convenient and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took it back

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it didn't read the whole box if you have y2 or w2 wires its not compatible high voltage systems doesn't work either.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for us

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like nest brand thermostat and this color is my favorite color I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Great fit for the home and user friendly app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy one-man, non-techy installation. Looks very nice too (modern looking). Trim is a good addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and set up. Very user friendly. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My thermostat is getting stable now, is easy to manage and my house now has the temperature perfect every time.

    I would recommend this to a friend