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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2221 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,224 reviews
  • Rated 4 out of 5 stars

    Nice buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good buy for a decent price and quality that would stay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to program. Instantly noticed difference in home ac system. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a little confusing on figuring it out how it works but overall a great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Thermostat

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these thermostats. Love that I can change the temperature from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Temperature Control at your finger tips

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install easy to use great buy. even when I had an issue Google support was amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thermostat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thermostat. Easy to setup. Easy to connect. I’m happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technology!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! So easy to install and manage. I downloaded the app on my phone and it is so convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great. Seamlessly integrates with Alexa. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install, just follow the instructions. looks great on our white walls and matches our decor. Works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why did I wait so long?!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful addition to controlling our temperatures. Easy programming and senses when we are not home. Great technology!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, easy to setup! Works great with existing thermostat wiring.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ehhh. I wish I would have spent the money on the more expensive version. Only bought it for looks. Lacks a lot of bells and whistles from the more expensive version. Works and looks good. Not a huge fan of the cover plate though, way too big.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi TimI, we appreciate you for sending in your review. Thank you for being a loyal advocate of the Nest Thermostat and we're sorry to hear that the cover plate was less than ideal for you. Please know that your feedback here helps us understand better the preferences of our customers like you. If you have additional feedback or need further assistance with your Nest Thermostat, feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    worst product ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had and love the learning nest so when I purchased the google nest thermostat, I thought I was buying the latest technology. Turns out these thermostats barely work and don't work without the app to run them and even when using the app programing them makes no sense. I wish I never bought them and the nest pro team is a subcontractor called On Tech, they are formerly cable installers and know nothing about HVAC systems. Sorry I ever purchased the google nest. I have to replace all of them.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thank you for posting your review. We're sorry to learn that your experience with your Nest Thermostat has been less than ideal when compared to your previous one. The Nest Thermostat provides comfort at home while still being energy-saving at a lower price compared to the Nest Learning Thermostat. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant.

      If you're willing to give the Nest Thermostat another go in the future, please reach out to our support specialists so we can help you with the setup and guide you on how we can improve your experience. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product would buy again. Highly recommend as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Home App

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue is having to use the "Google Home" app instead of the Nest app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Jorge699, we appreciate your feedback. We're sorry to hear about your disappointment with the move to the Google Home app for Nest Thermostat.

      We wanted to make the Google Home app the one place where you can control all your favorite Google Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Thermostat:
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, when one Nest Protect detects emergency levels of smoke or CO, Protect can tell the Nest Thermostat about emergency alerts and display those alerts.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.

      We'd like to help your further and see how we can provide you a better experience. Please reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Worth the investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new thermostat easy, to set remembers your settings and updates in its own. When I forget it sets it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better for less

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to install and more affordable that the other version of the Nest thermostat. Does the job for a better price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern and Intuitive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic equipment. Very intuitive and user friendly. I just love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for energy savings

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat by google is far superior then others i have used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat and was very easy to install and connect to the internet.

    I would recommend this to a friend