Customer Ratings & Reviews
- Model:
- GA02082-US
- SKU:
- 6427017
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.
This summary was generated by AI based on customer reviews.
Economy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality. Easy to use. Helpful with energy usage
I would recommend this to a friendVery sad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live in an older home so this nest I could not use bc not compatible with my HVAC
I would recommend this to a friendBest thermostat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the nest thermostats. Just make sure you have internet working at all times.
I would recommend this to a friendGoogle messed up Nest
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 3 Nest thermostats from a couple year ago and November 2021 I purchased a 4th which is now Google. Horrible setup, took me over an hour, no instructions (had to go online to find), messed up menus are confusing, forces customer to use tracking apps, and the scheduling flexibility is gone (used to be able to pick on/off times and temps anytime on any day. Now you get sleep or two others which don’t match everyone’s life patterns. I’ve yet to figure out the ad-how control which was one push on the original Nest devices. Horrible user controls. Don’t waste money on this unless you like frustration and don’t mind being less than satisfied. So so disappointed
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi KikiL, thanks for sending in your review. We're sorry to learn that you had a horrible experience with your Nest Thermostat and setting it up. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. Your feedback helps us understand better what your needs and preferences are when looking for a product. Rest assured that the information you provided will be relayed to the right team and help improve how we provide you service.
If you do have additional questions or need assistance with your other Nest Thermostats, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. I am very satisfied with my purchase and will recommend to others.
I would recommend this to a friendExcellent thermostat easy to install
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this free after the rebate - awesome upgrade to my home
I would recommend this to a friendExcellent technology
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never thought that I can use my phone to control the thermostat. Very awesome!
I would recommend this to a friendEasy install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thermostat is so amazing and it was an easy install did me as an amateur with 0 experience
I would recommend this to a friendEasy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Youtube made this install quick and painless. Just be sure to turn the power off !
I would recommend this to a friendSleek
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look. It looks amazing and compliments my decor
I would recommend this to a friendJUST OK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little more complicated to use than it needed to be. The app would not let me use my linked Google and personal email so I had to create a third Gmail account. Warning this version does not work with the separate sensors which was one in f the reasons we liked the Nest.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi DanN,
We appreciate your feedback on the Nest Thermostat. We're sorry to learn your experience has been a difficult one and the new Nest Thermostat didn't meet your expectations.
While we're sorry to learn about your disappointment in the Nest Thermostat, we're taking your feedback to improve our services and products to give you the best experience. If you need any help with your Google Nest products, please feel free to contact us here: https://support.google.com/googlenest/gethelp
ABSOLUTE TRASH CANT BE BY GOOGLE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This devise has major issues I hooked it up in January and have had to change the batteries that I wasn’t even away it used batteries 4 times. I have the better black one and have had a great experience with that one. It doesn’t work without the batteries either so what’s the point of hooking up all the wires pointless. Wasted my money and now I have to find something else that I won’t have to spend a lot of money buying batteries. By the time you find out that you need an arsenal of batteries. The return time has passed. Shame because it looks amazing just isn’t
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, WorksforME. Thank you for sharing your review on Nest Thermostat. We're sorry to hear that your experience with the battery life of the device has been less than ideal. We're sorry to hear that your experience with the battery life of the device has been less than ideal. If you repeatedly get low battery messages from your thermostat, or if there’s another power-related message, you may need to check the C wire connection or install a C wire to provide consistent power to your thermostat and prevent the backup batteries from draining. Some systems, including heating-only, cooling-only, zone-controlled, and heat pump systems, require a C wire or the Nest Power Connector. If you need any technical help in the future, please don't hesitate to contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp
Thermostat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect thermastat..............................................
I would recommend this to a friendPerfect!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and so glad to use it! It’s nice on the wall and very practical
I would recommend this to a friendLove the nest brand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nest product are always good and controlling through app make life easy.
I would recommend this to a friendLooks and works nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and love the easy of use. Can adjust hvac from anywhere.
I would recommend this to a friendNest is the Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i already have a nest in my office and decided to buy one for my home
I would recommend this to a friendLove this bad boy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, super simple set up. Always recommend any of the nest products.
I would recommend this to a friendGreat investment.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fantastic. Great way to control heating and cooling cost.
I would recommend this to a friendLove My Thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchases every made. I love how it automatically adjusts at night and day!
I would recommend this to a friend