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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2221 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,224 reviews
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have multiple in my house. So convenient to be able to control all from one place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were great to avoid peak energy usage during peak hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and great thermostat to use. I would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for Money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thermostate for this price range. working good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Control is at my fingertips on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Tons of features and helps the environment. A must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great buy! it was easy to set and is very user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and the instructions were perfect. Really recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is way better than my ecobee. very affordable compare to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic smart thermostat!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic smart thermostat! easily integrated with the google home app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi thermostats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to operate. Looks good. Ability to control via WiFi makes it perfect.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only connects on 2.4 GHz frequency in my house

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will only stay connected to the app on the 2.4 GHz wi-fi frequency in my house. Had to turn off the 5GHz. If you ever have to reset it to get it to reconnect you will lose all of your usage history. One of the dumbest things is that the temp set point is the large number on the display and the actual temp is the small number. Most people see the thermostat from a distance and assume that the large number is the actual temp and it should be. The indoor temp is always relevant but sometimes the set point is not, e.g. when it is cool enough outside that you do not need the A/C. As a thermostat it works fine.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Longboat58, thanks for sharing your experience. We regret to hear that you’re experiencing connectivity issues with your Nest Thermostat, and about the disappointment with the displayed temperature.

      Connectivity issues for Nest Thermostat may be caused by several reasons such as Wi-Fi network congestion, distance of the device from the router, wireless interference with other Wi-Fi hotspots or devices nearby and other Wi-FI settings. Dual band connection should be compatible with Nest Thermostat. 2.4Ghz is more stable compared to 5Ghz especially if there are a lot of devices connected to the same network at the time.

      We’ve taken a note of your feedback and we’ll make sure this gets passed along to the right team since we’re always looking for opportunities to improve our products and services. If you want us to take a closer look at your device, feel free to contact our support team. We’d be more than happy to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have installed it and working good. It regulates my energy usage remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing and very easy setup. Bought 2 of these one for the master and game room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google Nest E

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. easy to install. simple to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at good price, easy to program Thanks Best Buy for the special price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product, Bad service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a hour to get assistance for my purchase. Customer service was the worst experience ive had at a best buy.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, BonnelM. We're sorry to hear that you had a terrible experience with the retailer. If you need assistance in setting up or installing the Nest Thermostat you purchased, please don't hesitate to reach out to our team of specialists on our Google Help page. We're standing by to provide you with troubleshooting tips and guides so you get the best performance from the device. You can visit our 'Contact us' page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    As advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected! From the ease of setup to the ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase for the living room. It is easy to install and works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best nest for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, works great and I looped them so hard so I was able to get many.

    I would recommend this to a friend