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Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2221 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,224 reviews
  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and install. Looks great and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good after more than 6 months

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had issues. Works great. Easy to use. The app is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value for the price,compact and very nice looking..would definitely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mini

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with my smart lock. Excellent buy and customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this one way more than the Nest Learning Thermostat.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not my favorite thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still can’t get use to using this. I don’t think it provides accurate humidity readings and it takes too long from command to get AC on lower or higher temperature. Doesn’t work as well as other products I’ve used.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Luly, thanks for sharing your experience with us. We're sorry to hear you're having trouble with your Nest Thermostat and we apologize for any inconvenience this might've caused you. We suggest contacting our support team so we can assist you and check on your Nest Thermostat. We might need to perform some troubleshooting steps that may help resolve your concern. Reach out to us here anytime: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    100% recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, satisfied with this purchase for my aunt and uncles new home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Option for Smart Home

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace our analog thermostat. Saved us about 15% on our heating bill.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a reconditioned unit. So I have to pair the unit everyday to our phones in order to use our phones to adjust. The heat setting only blows cold. When it's hot it randomly goes to 78 degrees when we are sleeping so it feels like a sauna when we wake up. I'm sure we purchased the unit that says reconditioned and they did nothing to it. We only had 15 days to return it and by the time we were trying to see if it was us not knowing how to use it or it truly wasn't working it was too late. What I've learned not to buy reconditioned items from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi Ccole. We're sorry to hear that your experience with your Nest thermostat wasn't the best. If you're encountering any issues with installation, usage, settings, or anything else, we recommend contacting us. We're happy to assist you and provide all the information you need. Tap here to get in touch with us: https://support.google.com/googlenest/gethelp?hl=en Nest

  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install instructions. Works great for setting temperature schedules

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No c wire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because my system didn’t have a c wire

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and sync up!! Looks clean and crisp on the wall. Simplistic in style

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works awesome, looks cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install Works awesome with my Google home. Expect it to save me money!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Once I got it connected to my Google home app it works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to the home smart system. Great price for the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and you can control your Heating and Air Conditioning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this thermostat. It is so easy to install & set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Thermostat

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy thermostat to install and Google Assist is very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! Let me know that my furnace filter was clogged!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not fully compatible with new systems or 6 wires

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looks nice works but blows cold or cool air ecen though younset it higher,unless youbuse emergency heat function which shouldn't be necessary.Doesnt have all wire options

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there funkyman, thanks for posting your feedback about the Nest Thermostat, and we’re sorry to hear that your experience is less than ideal. There are different reasons why your thermostat is behaving differently, and we’re hoping you can tell us more about your concern so we can guide you with structured troubleshooting guidance and assistance here: https://support.google.com/googlenest/gethelp Nest