Customer Ratings & Reviews
- Model:
- GA02082-US
- SKU:
- 6427017
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.
This summary was generated by AI based on customer reviews.
Great addition to any home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad thing to have. Works as it should, easy for kids to use.
I would recommend this to a friendPlug and toast
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hot, hot, hot, heat. Is it sad my thermostat is smarter than me?
I would recommend this to a friendEasy and handy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ahhh. Simple “hey Google turn thermostat to 68” from anywhere.
I would recommend this to a friendThermostat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great thermostat but I did return for the higher level model
I would recommend this to a friendDON’T BUY without looking at your wires first!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many different websites say that this thermostat is compatible with a two-wire (no “c” or “common” wire) system. I think it WAS. At a time when you set it up electronically through the Nest app. There are several videos online which show you how to do it (the installation, not the setup on the app). HOWEVER...the QR code now forces you to use the Google Home app. This app will not allow for a full and successful setup without a c-wire. Once I realized this, a quick search online reveals the same thing. Further investigation reveals that having no c-wire causes problems with the batteries charging leading to more serious problems. Unless you already have a C-wire system (or equivalent), or just really want to rip up your walls to run a c-wire, I would NOT recommend this product.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi RealNYCOpinion,
We appreciate your feedback. We´re sorry to hear of your disappointment with the new Nest Thermostat.
Nest thermostats can charge their built-in battery using your system’s heating and cooling wires. But, when your heating and cooling wires are not able to deliver the needed power for your Nest thermostat, you may need to connect a common or C wire. It helps deliver enough consistent power to your thermostat. Learn more about Common wire here: https://support.google.com/googlenest/answer/9251212
If you'd like us to have a look at the issue, then you may reach out to us. We'd be happy to assist you and work on improving your experience with your new Nest Thermostat here: https://support.google.com/googlenest/gethelp
Good deal
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent thermostat for energy-conscious consumers.
I would recommend this to a friendNest
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great piece of tech! Google by far as out did themselves
I would recommend this to a friendSleek, Easy to Setup Smart Thermostat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to self-install with app directions. Very sleek looking
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good software a bit tricky needs some updating
I would recommend this to a friendGreat product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product, easy to operate and use. Recommend.
I would recommend this to a friendAmazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing. I bought it for my parents and they love it!
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, especially for the sale price! 10/10
No, I would not recommend this to a friendGoogle home app sucks. Bring back Nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thermostat itself is good but having to control it through the Google home app is terrible The nest app was way way better. Big let down from my previous nest thermostat. Google really dropped the ball with that
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Foster,
We appreciate your review of the new Nest Thermostat and are sorry that it didn't meet your expectations.
We're always working to understand our customers' needs and expectations so that we can improve our products and offer more options. If you have any questions or concerns about your Google Nest products, we'd be happy to help here: https://support.google.com/googlenest/gethelp
Great when it works.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it's connected it works great but loses connection to their server at least once a day. Now it's sitting in drawer not being used.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi PatsfanPatsfan, thanks for the feedback you provided about the Nest Thermostat, and we’re sorry to hear of your poor experience with its connectivity. We can imagine the inconvenience this could have caused, and we understand that you have stopped using it anymore. We’re hoping for an opportunity to help you with your concern. Please contact us anytime here so we can guide you with proper troubleshooting procedures: https://support.google.com/googlenest/gethelp
Smart Thermostat
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal after the ComEd $100 rebate. Works good.
I would recommend this to a friendA steal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A beautiful thermostate and a great value for money spent
I would recommend this to a friendNew Google Nest smart thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, though I did need to hook up a common wire.
I would recommend this to a friendGood for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price and convenience. Easy to install.
I would recommend this to a friendBest Thermostat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderfully smart device for budget. Just love it.
I would recommend this to a friendThermostat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love my Thermostat. Easy to put in and control
I would recommend this to a friend