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Customer Ratings & Reviews

Your price for this item is $109.00
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 1799 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,799 reviews
  • Rated 4 out of 5 stars

    Very handy to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for multi-level homes unless you want to go up and down the stairs adjusting the temps. Wish these new units would sync with Nest app like my other units but I guess Google is shutting down the Nest app soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, no need to buy upper versions

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is particularly suitable for apartment living. It allows me to effortlessly set a timeline to optimize my electricity usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase to date! Recommend to everyone looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Nest thermostat. Very easy to set up and use and the remote access via WiFi is very handy and convenient. Installation is simple for most with some DIY skills. But a common wire that delivers a constant 24 volts is necessary for the thermostat to function ideally without cycling the heat or AC unnecessarily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Smart programable thermomstat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old shool thermostat as it started acting funny and sometimes did not want to turn on. Very simple to install and can control via wifi. Make sure to turn off breaker that feeds the old thermomstat. Instructions were easy and they even have a bunch of turtorials on youtube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and set up in about twenty minutes, routines and all. If you need the remote sensors they do not work with this model, you need the silver and black one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect compliment to the Nest Learning Thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I have been a Nest user for 12 years so I was already a fan. I had my HVAC replaced and needed a new thermostat and saw this one. It's perfect, because I didn't need another learning thermostat. Great gap purchase. Same user friendly features of the learning model. Great design and functionality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS IT'S HORRIBLE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC thermostat is horrible and unfortunately I can't return it. My previous thermostat would allow me to either turn the fan completely off or have the fan on auto. This thermostat has no option for the fan to run on auto. It's supposed to also have an option to turn the fan off completely and run it intermittently, but even though I've followed the instruction in doing this, it still runs constantly. Since it's running all the time, my electric bill has gone up so high. It was an open box purchase, but it was labeled as "EXECELLENT CONDITION". These open box items should have a longer return time frame because in my case, I was not aware that there was a problem and a defect until I could have my AC contractor verify this.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, KayeT. Sorry to hear you’re having problems with Nest Thermostat running your fan constantly. This could mean there is something happening with your wire in the thermostat’s G terminal as this is where fan control happens — we’d like to investigate and see what may be causing this. We’re ready to help 24/7: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good little hard to set up on older thermostat not much instructions on how to use it

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, DaleC. Thank you for choosing the Nest Thermostat for your home. We're sorry to hear that you had some difficulties with setting up the device. Our team of dedicated specialists are always standing by for any assistance you may need with controlling and monitoring your Nest Thermostat. You can reach us on the 'Contact Us' page of our Google Nest Help site for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Thermostat!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat takes all of the guessing games out. Very easy to use and understand. Very nice on the wall, doesn't take up much space at all. Really like the app so that any changes to be made are at your fingertips. You won't be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern looking thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is very exact and very easy to use. I love the way it looks on my wall. It’s much more modern looking as compared to my old thermostat. To change the temperature in the house, you just roll your finger on the side of the unit and it easily raises or decreases the room temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thermostat!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat! Way better than the ecobee. I can control from my phone. Geek squad help me install it. It’s a little difficult to set up. But works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy purchase decision

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good smart thermostat, and it's easy to install. I've now owned 3 of them and feel they are just enough of what you need without the gimmicky 'learning' of their more expensive model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and functionality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product worked as it should.recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to install and has made my life so much easier. I can turn off and on when not home and it shows me the times in use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfecto

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible device, super easy install, works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best way to save money and manage your home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nest I’m able to control my temperature of my house from anywhere, I was easy to install. I’m a single woman did it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new thermostat and this turned out to be a great one! I’m able to use the app and control the temperature of my home when I’m away and you can also program it to specific settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect For My Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat has worked perfectly in my home. There are labels to tag each wire with so you do have to pay attention to your previous wiring. Other than that, the installation was very easy. There is also a level built into the mounting bracket which allows you to make sure that the thermostat is mounted straight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and relatively easy installation. It allow me to control the temperature from my mobile, so at night I don’t need to go out of the bed to make the room colder.

    I would recommend this to a friend