Customer Ratings & Reviews
- Model:
- GA01334-US
- SKU:
- 10189193
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.
This summary was generated by AI based on customer reviews.
Easy Install
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Upgrade from my 19 yr old thermostat. Love the ability to control it from my phone. Install was very easy!
I would recommend this to a friendFantastic smart thermometer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to install. Great to look at and easy to use
I would recommend this to a friendEasy to use and install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and install. The instructions are pretty easy to follow. The thermostat is very accurate and it looks pretty cool. Almost like an ornament.
I would recommend this to a friendGreat product!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Easy to use and no problems installing it.
I would recommend this to a friendNice one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and hook up the existing google nest system.
I would recommend this to a friendGoogle Nest is disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had nest gen 2 and worked great. Installed Nest smart and it would not connect to wifi. You can not manually set it up either. Researched and have heard this is a common problem. Went with Ecobee premium and no issues.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, Combs. Sorry you ran into trouble connecting your Nest Thermostat to your Wi-Fi network — we understand how frustrating that can be. Here are a couple of troubleshooting steps to get your device back on track:
1. Check for a W5 help code: If your thermostat can’t see any nearby Wi-Fi networks, including your own, you may have a W5 issue. To access Network settings, press the thermostat ring and open the Quick View menu. Then, select Settings and turn the ring until Network appears. If you see an Error - nest.com/w5 message on your thermostat, go to Troubleshoot a Nest thermostat W5 code.
2. Restart your thermostat: On your thermostat, go to Settings and then Restart. After your thermostat has finished restarting, use the Home app to try to connect again.
3. Restart your router: Sometimes a router restart can get your network to show up on your thermostat.
Here’s a link with more details: https://support.google.com/googlenest/answer/9249211?hl=en#zippy=;
If you still have problems, don’t hesitate to reach out to us: https://support.google.com/googlenest/gethelp?
Affordable but basic. Perfect for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Works exactly how I need it to and for a fair price. Very basic but I don’t need it to do much more than work via google hub + google home app. Updated from a dumb thermostat so this has been great.
I would recommend this to a friendBest Buy did good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install looks great and works great easy to install on cell phone
No, I would not recommend this to a friendgood
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have the nest learning one and got this one for the other thermostat. Works great. A little hard to use the slide control
I would recommend this to a friendDoes the job!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great choice if you want a modern thermostat, but don't want to spend too much. It has all the features that a regular thermostat needs.
I would recommend this to a friendUnexpected/Unexplained behavior
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to figure out how this thing should be working as opposed to how it IS working?? New comments are always appearing on the unit. For instance, why is it imposing PEAK HOURS on me?? I don't thing this unit is a "learning thermostat"; it's completly baffling!! I'm marking 'YES' I would recommend; but, I'm not really sure I would!!
I would recommend this to a friendBrand response from Nest Support
Posted .Hi JoeM, thanks for bringing this issue to our attention. We apologize for any inconvenience you may be having with the energy recommendations of your Nest Thermostat.
Your Nest Thermostat comes with the Savings Finder feature that offers suggestions in the Home app to adjust Eco temperatures, Sleep temperatures, and temperature schedules for your Google Nest Thermostat. And the recommendations you get may be provided by this feature. These temperature adjustments are subtle, so you should still feel comfortable while your thermostat helps save more energy over time.
Also, you may be getting recommendations from the Nest Renew feature. Nest Renew can use your Nest thermostat to prioritize cooling or heating when it’s less expensive, if you have an electric cooling, electric heating, or solar panels, and time-of-use (TOU) peak pricing from your energy provider. If you are enrolled in a utility's TOU plan, Nest Renew will use your TOU rate to prioritize heating or cooling when it's less expensive.
If the information provided still seems to be confusing, you're more than welcome to contact our support team. We'll gladly answer any questions you may be having and even walk you through some of the awesome features for your Nest Thermostat. Please visit this link to reach out to our support team: https://support.google.com/googlenest/gethelp
Nest
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most fun I’ve had since covid hit....working my new nest thermostat. We are older and the thermostat is on the second floor and it’s so easy to regulate the heat and cold from my phone!
I would recommend this to a friendNest Thermostat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works pretty good. And I like the way it looks.
I would recommend this to a friendExactly what I wanted
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and connect to, but if you can your password to your wifi it will give tou some issues. Works like it should
I would recommend this to a friendDoes not come with Nest screwdriver
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love nest and this is a great product however I have 2 complaints. PROS 1- Great Price 2 - Easily installation in the Google Home App. CONS 1- It does not come with Nest screwdriver. If I did not have the one that came with my first nest I would be very frustrated. 2- I would prefer to have it in the Nest App as opposed to the Google Home App. The set up is only for Google Home for what I see so I can only control it via Google Home.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi barracuda347, we're glad to hear that you love our products. We do apologize for your disappointment with some of the features for your Nest Thermostat.
We´re always keeping our eyes and ears open to opportunities that will help us to improve our products and services. We´ll definitely make sure to pass along the details of your feedback to our engineers and developers. We´ll go back to the drawing board and figure out a way to ensure we always deliver the best products and features. In the meantime, we´re hoping you will keep enjoying your Nest Thermostat.
You may reach out to our support team for any questions or concerns you may have with your Nest Thermostat here: https://support.google.com/googlenest/gethelp
Perfect small smart thermostat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really easy to use and set up. I tired using the Nest app, but it looks like this directs to the Google Home app. Didn't realize it kind of looks like a mirror when not displaying information - very nice!
I would recommend this to a friendBetter nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is vert different from my old nest but it’s looks great and works better.
I would recommend this to a friendGoogle should include the Trim Plate
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look of the new Thermostat. The touch pad control is also very responsive. However, I wish the trim plate would come with the unit.
I would recommend this to a friendBasic capabilities; check compatibility
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for the cabin with mini boiler and radiant heaters. After spending much time trying to make the wiring work; finally searched on internet to find out unit not compatible with multiple setups including mine. I already had a Nest gen 3 on another zone and agent stated this would would work. Returned and replaced with more expensive gen 3. Definitely recommend gen 3 as prefer screen and rotary/push control of gen 3 over this unit.
No, I would not recommend this to a friendModern, Sleek and Easy to Install
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not only looks clean and modern, the simple interface makes it easy to control
I would recommend this to a friend