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Customer Ratings & Reviews

Your price for this item is $109.00
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 1800 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,800 reviews
  • Rated 5 out of 5 stars

    Energy Savings

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making back my money already. Energy costs are down and my house climate is perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and works well We had older nest model that did not work and this is new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to install and integrate into Google Home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to install and setup with my Google Home. It's very nice to be able to remotely control my furnace settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service And Products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad program, very professional and prompt. I will continue to buy everything Best Buy has to offer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of the product however no happy about being forced to use google home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift. We helped install it—pretty easy. We have a couple at our house & have been pleased with them. I really like the app function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and install. Install took maybe 15 minutes and the app literally walks you through everything you need. It also looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my google nest! Easy set up easy to use. I got it as a gift and so happy I did. Perk is it covers up the opening by my original thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter's new home, I own one and l love it, keeps better temperature then the typical bulky thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to insrall and quick to set up! I wish it came with the plate instraf of separate though

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi GoForMat, thank you for posting your review for Nest Thermostat and we're glad to hear that you had an easy time setting up the device. We appreciate your feedback on including the Nest Thermostat Trim Kit. We'd like to provide you with energy-saving essentials at a competitive price. If you decide to get the Trim Kit and need assistance with installation, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Nest Thermostat and it did not work with my furnace since it required a 3rd wire for battery charger. Since I bought it for quite sometime before I discovered it was not compatible and I can't return. Make sure your furnace has more than 2 wires in order for this Nest to work.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Charlietrish, thanks for giving us feedback about the Nest Thermostat, and we’re sorry to learn it didn't work well with your furnace.

      Nest thermostats are designed to use very little power, and in many cases they can use your system’s heating and cooling wires to get enough consistent power. And though Nest thermostats would generally work without a common (C) wire, there are some systems that would require a C wire on the new Nest Thermostat like a heat only or cool only systems. But sometimes, you may need to connect a common wire (C wire) or power accessory, like the Nest Power Connector, to make your system compatible.

      You may also need the power connector or a C wire in these cases:
      - When you set up your thermostat, the Google Home app tells you that you need the Power Connector or a C wire.
      - Your thermostat screen shows a power-related help code, such as E1, E297, N260 or N261.
      - Your thermostat screen shows “Very low battery. Replace now and install stable power source.”
      - Your thermostat battery keeps draining.
      - Your thermostat keeps disconnecting from Wi-Fi.
      - For a more extensive list of symptoms, go to How to tell if your Nest thermostat needs a C wire.

      We're always here to help, simply contact us anytime for assistance about your thermostat: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Google Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use efficient can talk to it from anywhere in the house very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a Google product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new home and immediately replaced the thermostat for this Google Nest. Love the options and design!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this model over the expensive one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Worth the price. With the app, it’s way cheaper as well so no need for the fancy model

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good themostat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to figure out operation without app, but figured out. Otherwise it’s been good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic thermostat that can be monitored from afar. Prefer the more expensive Nest though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and works as Intended and makes it so much easier to control my homes temperature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome. Very easy to control. I love the capability of controlling the temperature in the house from wherever I’m at.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable smart thermostat, just unfortunately not compatible with all systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Works like a charm the things that it can do is unbelievable. Very easy to hook up and program. You can't go wrong wit this purchase.

    I would recommend this to a friend