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Customer Ratings & Reviews

Your price for this item is $109.00
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 1800 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,800 reviews
  • Rated 4 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and program. Connected with my Google Home. Works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and a very good value. Works like a charm. I wish I had purchased one of these a long time ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can touch the side and swipe up or down. I love the mirror for quick lipstick check! Lol. It is so wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once it was put in very easy to work. I am not electric minded so I had the geek boys come and install my nest. But I love ❤️ My nest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love. Pricey. But easy to install and simple design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great ease of use...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it, we turn on 45 minutes before we get home and it's so easy to use even my mom can do it with ease. Thank you we love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy product to control temperature adjustment. Also it helps to save electricity a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had. Coupon from power company so bought it cheaply. Hope to use it in new house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our smart home. Easy to install and setup

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good product poor user interface.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, works when installed correctly. Programming this device is not as user-friendly as you would think. Directions are not straightforward and difficult to understand. Software needs significant overhaul. They should get people who are not programmers to actually lay out the user interface.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Georb123, thanks for taking the time to share your feedback. We’re sorry to learn that you’re having challenges using the Nest Thermostat. We're always on the lookout for opportunities that will help us improve our products and services. We've taken note of your feedback and we'll make sure to pass this along to the right team. If you need assistance, our support team is always happy to help. Feel free to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nice thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good looking item and relatively easy setting for parameters and wifi net

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived earlier than promised. Very easy to install. However learning to use is not so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to control my thermostat from anywhere! It works great and was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it sooo much, works great the only down fall is that you can’t adjust it while away from house

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, thanks for leaving feedback about the Nest Thermostat, and it’s unfortunate to hear that you can’t adjust it while you're away from your house.

      Once you add the thermostat to the Google Home app, you can easily control it using the app even when you’re not at home as long as your thermostat and Home app (phone or tablet) are both online. If your thermostat doesn't appear in the app, make sure you've added it to your account and fully set it up. If your thermostat is offline in the Home app, we suggest tying some troubleshooting steps here: https://support.google.com/googlenest/answer/9243422

      If additional assistance is needed, our dedicated team is always ready to provide you with services and support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work with my system. I’m sure it’s a good product however not good for mine

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Shakilrah, thanks for taking the time to leave your feedback about the Nest Thermostat, and it’s unfortunate to hear it didn’t work well with your system. We can imagine how hard you tried, and we appreciate you for doing your best to make it work. If you’d like to try any of the Nest thermostats again in the future, we recommend checking your system’s compatibility with our online Compatibility Checker: https://store.google.com/us/widget/compatibility/thermostat?

      For any concerns, or anything we can be of help, you’re always welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest - ultimate interface!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control over the environment! Our HVAC is even more efficient! I can control setting from anywhere, this is a great setup!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice to look at, but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to look at but functionality is not great. The old Nest design where you turn the entire face of the thermostat is better. The side button is too sensitive and not easy to use. Having to use the Google app also is a pain. The old Nest App worked, looked better, and was easier.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Cmar, thanks for taking the time to share your feedback. We regret to hear that the new Nest Thermostat didn’t meet your expectations.

      The new Nest Thermostat is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Our team is working on bringing full functionality to the Google Home app so all of your Nest devices can be set up and controlled in one place.

      We value your feedback as we are always working to improve our products and services. If you have any questions about your Nest Thermostat, feel free to contact our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Clean and easy setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup. Step by step guide worked perfectly. Looks great and very usefull

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and working like a charm. Love being able to manage the heat when I'm away and coming home to a comfortable temperature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    google nest thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install. will need wifi to connect thermostat to you phone.

    I would recommend this to a friend