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Customer Ratings & Reviews

Your price for this item is $109.00
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 1801 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,801 reviews
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks good too! Just make sure to check your current wiring is compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Controllable from anywhere. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully. Exactly what I was expecting when I bought it, 100% would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product with good price don't spend more money to get the expensive one , this one is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of cake setup. Works great! It’s what inspired me to buy the Google Nest doorbell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to setup and install. I set one up for my parents too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I now can control the temperature in the house from anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect secondary thermostat(2nd floor)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed upstairs and I am very pleased with the overall quality and ease of installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Nest Thermostat . Reliable and convenient. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermometer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice to know you are saving money by using energy when you need it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Google messed up Nest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 Nest thermostats from a couple year ago and November 2021 I purchased a 4th which is now Google. Horrible setup, took me over an hour, no instructions (had to go online to find), messed up menus are confusing, forces customer to use tracking apps, and the scheduling flexibility is gone (used to be able to pick on/off times and temps anytime on any day. Now you get sleep or two others which don’t match everyone’s life patterns. I’ve yet to figure out the ad-how control which was one push on the original Nest devices. Horrible user controls. Don’t waste money on this unless you like frustration and don’t mind being less than satisfied. So so disappointed

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi KikiL, thanks for sending in your review. We're sorry to learn that you had a horrible experience with your Nest Thermostat and setting it up. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. Your feedback helps us understand better what your needs and preferences are when looking for a product. Rest assured that the information you provided will be relayed to the right team and help improve how we provide you service.

      If you do have additional questions or need assistance with your other Nest Thermostats, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one because my older one went out. Love the design way more. Easy setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, excellent product, very satisfied with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat so easy to use and work on your cellphone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JUST OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little more complicated to use than it needed to be. The app would not let me use my linked Google and personal email so I had to create a third Gmail account. Warning this version does not work with the separate sensors which was one in f the reasons we liked the Nest.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi DanN,

      We appreciate your feedback on the Nest Thermostat. We're sorry to learn your experience has been a difficult one and the new Nest Thermostat didn't meet your expectations.

      While we're sorry to learn about your disappointment in the Nest Thermostat, we're taking your feedback to improve our services and products to give you the best experience. If you need any help with your Google Nest products, please feel free to contact us here:  https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    ABSOLUTE TRASH CANT BE BY GOOGLE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This devise has major issues I hooked it up in January and have had to change the batteries that I wasn’t even away it used batteries 4 times. I have the better black one and have had a great experience with that one. It doesn’t work without the batteries either so what’s the point of hooking up all the wires pointless. Wasted my money and now I have to find something else that I won’t have to spend a lot of money buying batteries. By the time you find out that you need an arsenal of batteries. The return time has passed. Shame because it looks amazing just isn’t

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, WorksforME. Thank you for sharing your review on Nest Thermostat. We're sorry to hear that your experience with the battery life of the device has been less than ideal. We're sorry to hear that your experience with the battery life of the device has been less than ideal. If you repeatedly get low battery messages from your thermostat, or if there’s another power-related message, you may need to check the C wire connection or install a C wire to provide consistent power to your thermostat and prevent the backup batteries from draining. Some systems, including heating-only, cooling-only, zone-controlled, and heat pump systems, require a C wire or the Nest Power Connector. If you need any technical help in the future, please don't hesitate to contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great but couldn’t use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately we were unable to use it due to our home unit not being compatible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and use. Works great. Great for the hot days before getting home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so nice to control the temperature from anywhere!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my thermostat! My favorite thing about it is that It’s easy to install and use.

    I would recommend this to a friend