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Customer Ratings & Reviews

Your price for this item is $109.00
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 1801 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,801 reviews
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is so amazing and it was an easy install did me as an amateur with 0 experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look. It looks amazing and compliments my decor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Youtube made this install quick and painless. Just be sure to turn the power off !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect thermastat..............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and so glad to use it! It’s nice on the wall and very practical

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the nest brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest product are always good and controlling through app make life easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks and works nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and love the easy of use. Can adjust hvac from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i already have a nest in my office and decided to buy one for my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this bad boy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, super simple set up. Always recommend any of the nest products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic. Great way to control heating and cooling cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, works good. Litt!e tempermental about wire contacts, especially "R".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases every made. I love how it automatically adjusts at night and day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great for being able to control remotely. Cost effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works like it should - Google Nest Smart Programmable Wifi thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to install. Setting up different programs was also very easy to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to return to a comfortable temp at home by setting thermstat with my phone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only connects on 2.4 GHz frequency in my house

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will only stay connected to the app on the 2.4 GHz wi-fi frequency in my house. Had to turn off the 5GHz. If you ever have to reset it to get it to reconnect you will lose all of your usage history. One of the dumbest things is that the temp set point is the large number on the display and the actual temp is the small number. Most people see the thermostat from a distance and assume that the large number is the actual temp and it should be. The indoor temp is always relevant but sometimes the set point is not, e.g. when it is cool enough outside that you do not need the A/C. As a thermostat it works fine.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Longboat58, thanks for sharing your experience. We regret to hear that you’re experiencing connectivity issues with your Nest Thermostat, and about the disappointment with the displayed temperature.

      Connectivity issues for Nest Thermostat may be caused by several reasons such as Wi-Fi network congestion, distance of the device from the router, wireless interference with other Wi-Fi hotspots or devices nearby and other Wi-FI settings. Dual band connection should be compatible with Nest Thermostat. 2.4Ghz is more stable compared to 5Ghz especially if there are a lot of devices connected to the same network at the time.

      We’ve taken a note of your feedback and we’ll make sure this gets passed along to the right team since we’re always looking for opportunities to improve our products and services. If you want us to take a closer look at your device, feel free to contact our support team. We’d be more than happy to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Good product, Bad service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a hour to get assistance for my purchase. Customer service was the worst experience ive had at a best buy.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, BonnelM. We're sorry to hear that you had a terrible experience with the retailer. If you need assistance in setting up or installing the Nest Thermostat you purchased, please don't hesitate to reach out to our team of specialists on our Google Help page. We're standing by to provide you with troubleshooting tips and guides so you get the best performance from the device. You can visit our 'Contact us' page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Google Nest E

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. easy to install. simple to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must try

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this and so easy to install. My 15year old and 7 year were able to work it.

    I would recommend this to a friend