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Customer Ratings & Reviews

Your price for this item is $109.00
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 1801 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,801 reviews
  • Rated 5 out of 5 stars

    Thermo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is really good and arrived sooner than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just put it on wall. From what I have seen it isn’t at sync yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have these in two houses, they are the best! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple. Instructions were clear. Nothing fancy, it a nice upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and affordable connection is great nice product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price. Easy to set up. would recommend 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. Allows programing and remote control.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t work with my thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t compatible with my thermostat. It may have have damaged my a/c system.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Quez. Thanks for taking your time sharing your review on the Nest Thermostat. We're sorry to hear that your Nest Thermostat was not compatible with your existing system and may have caused damage to your A/C unit. We understand that this is a frustrating and concerning situation. If you suspect any damage to your A/C system, it's crucial to turn off the thermostat and consult a qualified HVAC technician immediately. They can assess the situation and ensure your A/C system is functioning safely and efficiently. If ever you change your mind and would still like to continue using your device, we recommend visiting the Nest Compatibiliy checker here: https://store.google.com/intl/en/widget/compatibility/thermostat to verify compatibility with your specific thermostat model and HVAC system. If you need more help and other concerns, please feel free to reach out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great to be able to use from your phone and internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Great product. Will save on electric bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, super easy to install at home with little experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEST Wifi Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worlds best Thermostat! Easy to install, program and use!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Limited compatibility

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure this thermostat works as well as the others in the series. My reason for 3 stars is the site says it’s comparable then I spend time getting it trying and finding it isn’t compatible then returning it. Super annoying.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Erich, thanks for reaching out. We’re sorry about the compatibility issue with your system and the Nest Thermostat, and that you´re returning it.

      If you would like us to have a closer look at the issue, you may reach out to our support team for further assistance via the Google Nest help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Looks like a great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that this did not work for my hvac system. My system is fairly new and was very surprised. I guess I should have tried the nest learning module. I even did the nest questionnaire before hand and it said it would work.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Chewmeista, thanks for taking the time to share your feedback. We are sorry to hear that your Nest Thermostat isn't working with your system.

      You can check this link for some information about compatible HVAC units:
      https://support.google.com/googlenest/answer/9251766

      If you haven't tried already, we recommend reaching out to our support team so we can help you check your equipment and improve your experience. You may contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really satisfied with this product because i have to order something extra for it to work properly

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Randy. Thank you for sharing your concern about your Nest Thermostat. We're sorry to learn that your experience with the device didn't meet your expectations. We hear your concerns, and have taken note of it. If you need any help in the future, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great smart product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient to adjust the temperature and smart use from your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as promised. So nice to change the thermostat from my bed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat great way to control temperature from anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Termostato

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent product, it is beautiful for my house and easy for use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works great, is super convenient, and saves money!

    I would recommend this to a friend