Customer Ratings & Reviews
- Model:
- GA01334-US
- SKU:
- 10189193
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and easy to follow instructions. Great buy for the house
I would recommend this to a friendBasic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it says it does. Very basic item here. Basic installation.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Cwet, we appreciate your feedback. We're sorry if you find Nest Thermostat a bit too basic for your expectations.
The Nest Thermostat provides an efficient yet affordable choice to households that are interested in a smart thermostat without going over the budget.
While every good quality product comes at a premium price, we wanted to work on giving you and all our other customers a beautiful, yet affordable, and easy-to-install thermostat. If you prefer to have the full range of smart features on a smart thermostat, we recommend checking out the Nest Learning Thermostat. Here's a link where you can learn more: https://support.google.com/googlenest/answer/9230098
If prefer to speak to one of our support specialists, feel free to reach out to any one of them here: https://support.google.com/googlenest/gethelp
Poor product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like it. It was easy to use but it caused my compressor to constantly turn on and off which caused it to burn out
No, I would not recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemless and easy install and setup. Great upgrade from previous unit
I would recommend this to a friendGreat addition for automating your home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfectly. The convenience is great and looks really modern.
I would recommend this to a friendSmart
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is incredibly smart with nest aware. It is able to detect faces.
I would recommend this to a friendNeed a C wire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Confusing compatibility information, will not work properly without a C wire.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Michael,
Thanks for sharing your feedback. We can see that your having a difficult experience with the wiring of the Thermostat. Nest thermostats are engineered to use very little power, less than 1 kWh/month. But in some situations you may need to connect a C wire to deliver enough consistent power to your thermostat. If you need more information about your thermostat and if your system is compatible or not, you can reach us through this link: https://support.google.com/googlenest/gethelp
Definitely recommend!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Easy to install, easy to use, definitely worth it!
I would recommend this to a friendGoogle nest
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing price. Check utilities for rebates and coupon discounts.
I would recommend this to a friendIt’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t aware this one doesn’t work with the same systems as my other nest, so the day of a deep freeze this one wasn’t compatible. Spend the money and get the more expensive version of the nest.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Nate. Thanks for trying out the Nest Thermostat. We're sorry to hear that your HVAC system isn’t compatible with the Nest Thermostat. We can only imagine how inconvenient this may have been for you, especially during a freezing day. We recommend contacting Best Buy to see if your Nest Thermostat is still covered by their return policy. Getting the full featured Nest Learning Thermostat should be able to cover your needs and work together efficiently with your other Nest thermostats. If you need further assistance, please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp
Works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thermostat works exelent and really helps to save energy
I would recommend this to a friendNo two wire systems
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will not work in a two wire system, without an additional power supply.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi AkBus,
Oh no! We´re truly sorry to hear that your system needs a common (C) wire in order to work with Nest Thermostat.
Nest thermostats are designed to be able to work efficiently without the need of a power or common (C) wire when the heating and cooling wires of your system can deliver enough power to keep the thermostat's battery charged up. However, some heating/cooling wires can't deliver adequate power to Nest thermostats. In such cases, Nest thermostats need a common (C) wire that goes into the C terminal of the thermostat base. The next best step would be to contact a Nest Pro technician to check your system and install a common (C) wire if needed.
Our support team is always here to assist you if you have any further questions. You can contact us via the Google Nest support page here: https://support.google.com/googlenest/contactflow
Not Recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 and 1 one of them is defective. And its not working right. BestBuy will not accept returns unless within 14 days. I couldnt get anyone to come out to help install within that date range. I did jot enroll in BestBuy Geek Squad because they are a rip off.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for letting us know of your feedback with the Nest Thermostat. It’s unfortunate to learn that one of the two thermostats didn’t work well, and is now out of the return window. We can imagine how difficult this experience could have been, and we’re sorry for the inconvenience it has caused you. If you’re willing, we’d like to learn more about what went wrong and see how we can provide a better experience for you. Visit us anytime at the following link and we’ll do our best to help: https://support.google.com/googlenest/gethelp
Not for me
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a terrible thermostat!! If you tell her to cool down it says it will do so in two hours. I had this for a month and replaced it with a manual which now I get my air You don’t have to wait. There are lotta settings you can only control for so long. Do not recommend
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing a review. We’re sorry to know that you had issues with Nest Thermostat and had to replace it.
Time to temperature shows how long it would take to reach your target temperature. It will calculate how long the system would take to cool down your home. If it doesn’t give you any air, we may need to take a closer look to isolate the issue.
We value your feedback as we are always looking for ways to improve our products and services. If you decide to give Nest Thermostat a chance in the future, we'll be more than happy to answer any questions or concerns you may have. Feel free to contact our support team here: https://support.google.com/googlenest/gethelp
So pretty
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this more affordable option and it is so pretty!
I would recommend this to a friendNot compatible with my thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice! But it didn’t work in my house so I had to return it.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Darcy,
Thanks for leaving a review of the new Nest Thermostat. We're sorry to learn that it didn’t work for you and you decided to return it.
If you'd like to try the Nest thermostats again in the future, we'd be happy to help you with any questions or concerns you may have. You can find us on Google Nest Help page: https://support.google.com/googlenest/gethelp
smartthermostat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had them come to install this with the nest power connector to no avail was unsuccessful. They claimed this was very easy to install that I/anyone would be able to install in a short period of time. yet (they) the tech was not. very disappointing.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thank you for posting your review on your Nest Thermostat and we're sorry to hear that you experienced some difficulties with installation. We'd like to know more about the issues the technician experienced as well so we can better identify why the installation was unsuccessful. Please contact our support specialists and let us help you in finding a resolution. You can reach us on our Google Help page here: https://support.google.com/googlenest/gethelp
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up and connect to google plus apple
I would recommend this to a friendDoes not work, nor do any nest products.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like Google Wifi this does not work either. Do not trust any of the positive reviews as this product does not work. It is not compatible with your HVAC and if you do get it connected it won't connect to your wifi. There is no support at all. Do not waste your time and money.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there,
Thank you for letting us know of your experience with the new Nest Thermostat. It's so unfortunate to hear you ran into a compatibility issue and you didn't get the help you needed from our support team.
While the Nest Thermostat is compatible with 85% of HVAC systems and designed to receive the needed power from the heating and cooling wires, some systems like heat-only, or cool-only heat pumps may require a common (C) wire to operate.
We appreciate your feedback as we're always working to improve our products. If you have any questions or concerns with your Google Nest products, we'd be happy to help you here: https://support.google.com/googlenest/gethelp
Good device to control temperature in the house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and install, small and good appearance
I would recommend this to a friend