Customer Ratings & Reviews
- Model:
- GA01334-US
- SKU:
- 10189193
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.
This summary was generated by AI based on customer reviews.
Worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Bought it because our last one got rid of the phone service control. And this item helped us out being away from home again. And The Geek Squad will help install
I would recommend this to a friendGreat product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Easy to use and install. Can operate from phone and pre set settings to your liking.
I would recommend this to a friendTwo thumbs up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very friendly user interface. I much prefer Nest thermostat E to Nest thermostat. The E is lockable which is handy in rental properties. Be aware of difference between thermostat and thermostat E. It’s a shame the E is going out of production.
I would recommend this to a friendLove it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product! Looks great and works great! Easy to install as well.
I would recommend this to a friendExcellent product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation Easy use with IOS and Android It connects super easy with my Google home
I would recommend this to a friendGoogle Nest
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, very sleek and modern. Easy to install No C wire required.
I would recommend this to a friendNo longer works with Nest or Alexa
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just got this thermostat from Best Buy today. It no longer works with Nest of Alexa. It only works with Google Home. Buyer beware of updated compatibility. It it very easy to install and it looks sleek. If you have Alexa like I do, you won’t be able to integrate it, but you can control it from a mobile device, or set it on a timed schedule like I did.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi CatO, thanks for taking the time to share your feedback. We do apologize that your Nest Thermostat isn’t working with your Alexa.
The new Nest Thermostat is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Our team is working on bringing full functionality to the Google Home app so all of your Nest devices can be set up and controlled in one place.
We value your feedback as we are always working to improve our products and services. If you need assistance, feel free to contact our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp
Great present
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my cousins new home they love it!! So easy to used and install
I would recommend this to a friendQuestion if I would buy it Again.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Nest for a couple years. I have had this for Google one for a year. I love the features but my new heater was not working well. None of the heater repair people know how to use it or will touch it. The two groups of heater repair people all bad mouth it. They ultimately said it was the source of the problems although there were two things found wrong after a year of trouble shooting. One said it does not support two stage heating. If you buy this you need to have repair people who know it. Good luck in finding them. Otherwise you are between a rock and a hard place as the saying goes .
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, DniseM. Thank you for sharing your feedback on your experience with the Nest Thermostat. We understand your frustration regarding the challenges you faced with your heating system and finding compatible repair technicians. It's important to verify compatibility between Nest thermostats and your specific heating system before installation. You can use the Nest compatibility checker: https://store.google.com/intl/en/widget/compatibility/thermostat/ to confirm compatibility. This helps ensure smooth operation and avoids potential issues. If you have more questions and concerns, please feel free to reach out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
Good smart thermostat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the nest brand been having it since the first one, the only think I didn’t like is it does not rotate no more.
I would recommend this to a friendGoogle nest thermostat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient and easy to manage. Really easy to install. 100% highly recommended
I would recommend this to a friendOnly Thermostat HANDS DOWN!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Thermostat! This replaces old first generation Nest as we use NEST on all our properties.
I would recommend this to a friendGreat Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product thats easy to use and works great with other smart products. Clink link to view full open box to finished install https://youtu.be/Cvp7P3Eumro
I would recommend this to a friendNest Thermostat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it! No regrets on my purchase!! I would highly recommend if you’re In the market for a smart thermostat❤️
I would recommend this to a friendNest thermo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it is better than Nest 3rd generation. Highly recommend
I would recommend this to a friendAwesome place to buy from
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s simply amazing I like it & I love it.. thank you
I would recommend this to a friendGreat product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to install, operate and save energy.
I would recommend this to a friendThermostat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This products works perfectly. It does exactly what it’s supposed to do.
I would recommend this to a friendBuyer Beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Review of new 2020 Nest Thermostat I bought this product through a discount program that my utility company had. I bought two of these thermostats to go along with 4 google nest "E" thermostats that I installed about a year ago. This product is far, far inferior to the nest "E" thermostats. I hired the same electrician to install it as the one that installed my 4 other nest thermostats. Very little, if anything, came in the way of installation instructions. No where does it say that you need a C wire which apparently I needed but did not know. Therefore, when installed, the thermostats gave us an error code. This error code meant that we needed more power - i.e. a C wire. However, no where does it tell you what the error code means. Certainly not in the none existent instructions. So we didn't know. The thermostat appeared to have power as it was registering temperature, etc. So I let my electrician leave (I was paying by the hour) and figured I could resolve any issues with nest support. WRONG I now have to call my electrician back to install 2 C wires. In addition, everything about this thermostat is cheap plus it comes with no mounting plate. This apparently is a $15 option which you have to buy separately. It is much more difficult to adjust and use vs the E thermostat plus it doesn't work with the Nest app (which I use and like for my google camera, doorbell and 4 other thermostats). Apparently you must use the google home app - a very poorly designed app. Google has regressed tremendously with the production of this thermostat. I thought very highly of Google and its products until I bought these two thermostats.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing your experience with us. We’re sorry to hear that Nest Thermostat didn’t meet your expectations.
In most cases, Nest Thermostats can use your system’s heating and cooling wires to power itself. However, there are cases when your system won't be able to deliver the required power anymore, especially if you´re having multiple Nest thermostats or if your system isn´t properly maintained. Having a common (C) wire helps to deliver enough consistent power to your Nest thermostats.
If you´re willing to try, you may cross reference the error code on your Nest Thermostat by cross referencing it with his help page: https://support.google.com/googlenest/answer/9703359
We're hoping you will keep using your Nest Thermostat, and if ever you need help, please feel free to contact our support team here: https://support.google.com/googlenest/gethelp
thermostat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. I can program it for any temperatures and for any times
I would recommend this to a friend