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Customer Ratings & Reviews

Your price for this item is $120.00
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2252 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 2,252 reviews
  • Rated 5 out of 5 stars

    Stupid

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im Laughing hard at all the pictures provided of peoples walls and the rigging done in some, some crooked AF etc. plus the fact that it works no different than a standard thermostat, i dont need to control it from away, a good programmable thermostat will do that on it's own, what a waste, all the sheep jumping on the bandwagon

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, we appreciate you for sharing your feedback on the Nest Thermostat and we're sorry to hear that it was less than ideal for you. If you decide to give the device a try in the future, we recommend that you reach out to our support specialists so we can assist you in having a better experience with the Nest Thermostat. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device, highly recommended, it worked perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    craizy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goog product, I liked of calidad snd resistenc it has

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it's supposed to do

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this works well.. a good upgrade, easy to use would recommend to anyone upgrading their thermo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Bought it because our last one got rid of the phone service control. And this item helped us out being away from home again. And The Geek Squad will help install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with systems without c wite

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as your ac/heating system isnt old, this unit will work in systems that do not have a c wire. You MUST have y, w, g, and red. The AAA batteries powers the thermostat! I hope that helps! Oh - use the trim kit for large holes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent if on sale

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty okay. Google gutting support number is BS but the item works okay.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Flexyturner. We’re glad to hear your feedback that the Nest Thermostat works well for you, and we trust that you’re getting the most benefits out of its smart features. If you find yourself in a situation where immediate assistance is needed, simply let us know by contacting us through our support channels here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Two thumbs up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly user interface. I much prefer Nest thermostat E to Nest thermostat. The E is lockable which is handy in rental properties. Be aware of difference between thermostat and thermostat E. It’s a shame the E is going out of production.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HVAC Professional?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are you an HVAC Professional? No? Well good luck. If you have a recently built home, this will most likely just be plug and play. But unless you know wiring, because you won't find any answers to your questions online, this thing is a paperweight. They market things like this as easy to install, well that's a lie. I've returned mine. BTW no electrician will waste time installing this or it will turn into a rewiring from your HVAC that costs hundreds of dollars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Easy to use and install. Can operate from phone and pre set settings to your liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Looks great and works great! Easy to install as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation Easy use with IOS and Android It connects super easy with my Google home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, very sleek and modern. Easy to install No C wire required.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No longer works with Nest or Alexa

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this thermostat from Best Buy today. It no longer works with Nest of Alexa. It only works with Google Home. Buyer beware of updated compatibility. It it very easy to install and it looks sleek. If you have Alexa like I do, you won’t be able to integrate it, but you can control it from a mobile device, or set it on a timed schedule like I did.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi CatO, thanks for taking the time to share your feedback. We do apologize that your Nest Thermostat isn’t working with your Alexa.

      The new Nest Thermostat is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Our team is working on bringing full functionality to the Google Home app so all of your Nest devices can be set up and controlled in one place.

      We value your feedback as we are always working to improve our products and services. If you need assistance, feel free to contact our support team. We’d be more than happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great present

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my cousins new home they love it!! So easy to used and install

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Question if I would buy it Again.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Nest for a couple years. I have had this for Google one for a year. I love the features but my new heater was not working well. None of the heater repair people know how to use it or will touch it. The two groups of heater repair people all bad mouth it. They ultimately said it was the source of the problems although there were two things found wrong after a year of trouble shooting. One said it does not support two stage heating. If you buy this you need to have repair people who know it. Good luck in finding them. Otherwise you are between a rock and a hard place as the saying goes .

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, DniseM. Thank you for sharing your feedback on your experience with the Nest Thermostat. We understand your frustration regarding the challenges you faced with your heating system and finding compatible repair technicians. It's important to verify compatibility between Nest thermostats and your specific heating system before installation. You can use the Nest compatibility checker: https://store.google.com/intl/en/widget/compatibility/thermostat/ to confirm compatibility. This helps ensure smooth operation and avoids potential issues. If you have more questions and concerns, please feel free to reach out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good smart thermostat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the nest brand been having it since the first one, the only think I didn’t like is it does not rotate no more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great programmable Thermostat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great programmable Thermostat, It has a intelligence built in and learns through daily usage and adapt wit new settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest thermostat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient and easy to manage. Really easy to install. 100% highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only Thermostat HANDS DOWN!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Thermostat! This replaces old first generation Nest as we use NEST on all our properties.

    I would recommend this to a friend