Customer Ratings & Reviews

Excellent product thats easy to use and works great with other smart products. Clink link to view full open box to finished install https://youtu.be/Cvp7P3Eumro

Loving it! No regrets on my purchase!! I would highly recommend if you’re In the market for a smart thermostat❤️

I think it is better than Nest 3rd generation. Highly recommend

It’s simply amazing I like it & I love it.. thank you

This products works perfectly. It does exactly what it’s supposed to do.

Great product. Easy to install, operate and save energy.

Review of new 2020 Nest Thermostat I bought this product through a discount program that my utility company had. I bought two of these thermostats to go along with 4 google nest "E" thermostats that I installed about a year ago. This product is far, far inferior to the nest "E" thermostats. I hired the same electrician to install it as the one that installed my 4 other nest thermostats. Very little, if anything, came in the way of installation instructions. No where does it say that you need a C wire which apparently I needed but did not know. Therefore, when installed, the thermostats gave us an error code. This error code meant that we needed more power - i.e. a C wire. However, no where does it tell you what the error code means. Certainly not in the none existent instructions. So we didn't know. The thermostat appeared to have power as it was registering temperature, etc. So I let my electrician leave (I was paying by the hour) and figured I could resolve any issues with nest support. WRONG I now have to call my electrician back to install 2 C wires. In addition, everything about this thermostat is cheap plus it comes with no mounting plate. This apparently is a $15 option which you have to buy separately. It is much more difficult to adjust and use vs the E thermostat plus it doesn't work with the Nest app (which I use and like for my google camera, doorbell and 4 other thermostats). Apparently you must use the google home app - a very poorly designed app. Google has regressed tremendously with the production of this thermostat. I thought very highly of Google and its products until I bought these two thermostats.

I like it. I can program it for any temperatures and for any times

Disconnects from Wi-Fi, automatically sets random temperatures even after all automations and schedules have been confirmed to be removed. I have this installed at an Airbnb that sees multiple vacant days per week. I set the temperature to 80°, check the next day, set to 70°. 19 hours of wasted air conditioning usage. This thing is running up my electricity bill more than any applicable in my home could.

I cannot give a review, I have not installed the thermostat yet! When I do install, I'll let you know.

There's no sensor's that we can associate with this thermostat?!

This is the worst thermostat I’ve ever had. It lacks 99.9% of desired capabilities including edits to eco mode. This thermostat was only used because it was free with solar setup and my old best learning thermostat had fried. I only used this as an absolute last resort. I will NEVER use this again my life and is being taken to the barn to be smashed with hammer. This is an absolute worthless device and none should ever pay money for this crappy product.

Won’t stay connected to the internet! Disappointed!

I bought two of these to replace both thermostats in my house. Both thermostats started to overheat and read the room temperature above 90 degrees. Not only does this cause the heat not to work but there is a risk of fire hazard. I spent over an hour with Google nest support doing multiple troubleshooting options that didn’t work, only to find out that the warranty recently expired as well and they would not further assist or replace. Expect to buy another thermostat as soon as this warranty expires.

If you’re hoping to control the Google Nest thermostat from your device, don’t look to the Google Nest App. Eventually, it will stop working. My Nest thermostat works but I can no longer control it with my phone. It no longer communicates with the Nest App and Google has no idea how to fix that problem. There are tens of thousands of angry Nest thermostat owners out there experiencing the same problem. Google has shown absolutely no interest in fixing this issue. It is hoping that you will buy all their products once you experience the convenience of controlling their Nest thermostat with your device, but it won’t last. At some point, your device will stop communicating with your thermostat because Google is not doing anything to update their Nest app in any significant way, and the same thing will happen with all your Google products. Buyer, beware!

The nest thermostats are the most frustrating products I have ever encountered. If the wifi goes out for even a second the device disconnects. As the internet is still working, the device acknowledges that it is connected to the wifi but remains "offline" in the app until being manually restarted. Truly terrible design. Why would it not have been designed to automatically attempt reconnecting? It's insane that you expect people to have to manually restart it anytime there is a blip in the wifi. The nest doorbell is able to handle that just fine but the thermostats are a constant problem.

Tried shutting off auto-schedule and all other automated settings. Still found thermostat was over-riding my manual setting.

Before purchasing a Nest Thermostat, be aware you very well may have to purchase one again once the year warranty runs out. These thermostats are having serious issues with not being able to find or connect to any networks. But, as the Google Nest customer support told me "that's ok! You can still use it as a non-connected (dumb) thermostat!" So, $250 for a $30 thermostat. What a deal! You can read about MANY other owners similar woes on Google Nest Community forums (I'm not allowed to post a link, so search for: "Nest-Thermostat-Suddenly-can-t-find-ANY-wifi-network-Are")

Everyday I regret not Going With Amazon Alexa when i use my google home devices i spent thousands of dollars on google home speakers thermostats chromecasts and i regret everysingle one of it it is super disapointing that the app layout is just the same old boring thing when they first released google home smart speakers it is not user friendly at all it is all glitchy it is a nightmare if somehow you are reading this before buying google home products dont go with amazon alexa you will thank me in the future

This thermostat sucks. For one, it doesn't turn, it instead has a "touch bar." You are supposed to know to touch the side of it to interact with it. The screen is not a touch screen. That's fine, but none of my guests are ever going to be able figure out how to use it. You can see the square lcd panel behind the round mirror finish front. It looks cheap. When I was trying to set it up, I got an error, "Sorry, G Suite accounts can't be used for migration." None of the support people could help.