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Customer Ratings & Reviews

Your price for this item is $120.00
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2251 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,251 reviews
  • Rated 5 out of 5 stars

    Just get one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to hook up. I had to replace my thermostat and decided to live in the 21st century. Definitely worth the money, especially with my local rebates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Control your HVAC from anywhere.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with ease of use, less than 15 mins install, up and running; make sure to check into and take advantage of potential significant electricity supplier rebate program to purchase; savings can go up to $75.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Google ruined a once great brand / Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since google purchased Nest I have had nothing but problems with my thermostats. The nest thermostats burned out the PC board on my high efficiency furnace. It set me back $1200.00. I had to go back to a basic Honeywell non WiFi manual programable set of thermostats. My HVAC guy suggested I do this to prevent further damage to the new PC board. Apparently the thermostats draw continuous power from Furnace controller and eventually fry the board. Veissmann furnaces will void your factory warranty if they find out that you have Nest thermostats. It says it clearly on their service bulletin. If you value your HVAC system, steer clear of the Nest Thermostats.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there. We’re sorry to see that you ran into issues with your Nest Thermostat — we totally understand the frustration. We’d like to look into what may have caused these issues and find the best solution we can. When you get a moment, contact us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Great quality and the price is worth it.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend. I purchase this since 2023 and to date I have no issues. The app works great and you have total control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design and works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize it from the photos online, but the face of this Nest thermostat is actually a mirror. This is really cool because it means that it reflects the wall color on the opposite wall, making it blend with any decor. We had the more expensive one of these in our last house, but I like this one better. The "learning" function on the more expensive one was glitchy, causing it to turn off the AC sometimes when it was really hot and then it took a while to finally cool off (we lived in South Florida). This one is simple and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best works excellent I recommend this item for all homes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Bought it as an open box and it came out like brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. It is easy to use and has a sleek design. The temperature control is accurate and consistent, ensuring a comfortable environment at all times. Additionally, the thermostat has smart features that allow for remote control and scheduling, adding convenience to my daily routine. Overall, I am extremely satisfied with this thermostat and would highly recommend it to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal from Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great for us, we now control it from where ever we are at the time ! We love it and it works great !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unknown compatibility with an OLD A/C unit

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat does what is advertised - but it is not as simple to understand A/C unit compatibility as I had hoped. We have an old (1970's?) all-in-one packaged HVAC in an apartment, and the Nest sometimes doesn't have control of the unit fan. So even if the cooling or heating are off, the circulating fan stays on - I can't tell if this is caused by incompatibility or just my old A/C unit. Ultimately I like being able to use Google Home to control the thermostat wirelessly. The touch controls are average.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, we appreciate your time sharing your feedback with us. The Nest Thermostat works with most 24V heating and cooling systems, even old ones, including furnaces, air conditioners, boilers, and heat pumps with either forced air or radiant delivery. You may try using our online compatibility checker to ensure that your system is compatible with Nest Thermostat. Here’s the link: https://store.google.com/us/widget/compatibility/thermostat

      Check this link to learn more about Nest thermostat compatibility: https://support.google.com/googlenest/answer/9246656

      You can check Beginner's guide to the Nest thermostat to learn the basics of how to use your Google Nest thermostat, change settings, set temperature schedules, save energy, control it with your phone, and more. Here's the link: https://support.google.com/googlenest/answer/9248184

      You may also contact our support team anytime for any questions or concerns about your Nest Thermostat. Reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Happy with the Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest seems to be working fine, though I haven't tested its "extras", eg programming it to change temperatures. Since our boiler tends to cause problems, I wanted a thermostat that would allow me to see problems when I'm out of town during the winter months. This will allow me to have the breakdowns fixed before the house (pipes) freeze. I like being able to check and change the temperature from my iPhone. I haven't a need for it to "learn" my heating habits. I'll eventually program it to adjust the temp several times per day, but I only desire set times and changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything from this thermostat. Especially how it looks at the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it was missing the screws, still a good product has been working well with no problem. The wifi set up was a little annoying but once I got passed that it was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Programmable thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thermostat I have owned and when not at home goes int eco mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice looking thermostat. The way it works is a little different than the prior nest thermostat I had but it was easy enough to figure out. It was super easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what you expect to be!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. I have had both models. This is a simple smart programmable one where the other more expsensive one is a learning one. For the new house, this worked just fine. Looks sleek and nice against my white wall and it was easy to hook up to a dual zone, heat pump forced air furnace. No issues with it. The only buggy thing I have noticed is the App temp reading toggles back and forth when you try to set a temp. You have to tell it a few times for it to take. I think that's just a communication issue between the app and the thermostat though. Really, it's a minor issue and will probably be fixed with an update. Overall happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works. Looks good. Easy Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old Honeywell with the google thermostat. Nothing was wrong with the old unit but I like how small the google one was and how you can check an app to see if you remembered to turn it off when youre not home. I was able to install it without the C (blue) wire. Everything works fine. The trim plate looks disgustingly like an afterthought in the design. Much cleaner without the trim plate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy to install. Great addition to my Google Smarthome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what we wanted, love the color and how easy it’s to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We finally replaced our old honeywell with this nest and it's been AMAZING! So easy and convenient to have the controls on my phone. And I swear the AC kicks on 10x faster than it would before.

    I would recommend this to a friend