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Customer Ratings & Reviews

Your price for this item is $120.00
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2251 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,251 reviews
  • Rated 5 out of 5 stars

    Love and easy setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and it was easy to set up on my own watching a YouTube instruction video. It was very handy using it from the app especially since it was a cold morning..putting the heater on without getting out of bed was so nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat with issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and I love being able to change the temp from anywhere. However, it is annoying that I have to reconnect the thermostat anytime the power goes out.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Andyhockey02. Thanks for sharing your positive experience with the Nest Thermostat, and we're glad to hear that you enjoy the convenience of being able to change the temperature from anywhere. We understand the frustration you've expressed regarding the need to reconnect the thermostat after a power outage. We want to know more about your concern so we can provide a better resolution for your concern. We recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a bit hectic to set up. Essentially, the app setup needs to be completed in one setting, and the thermostat doesn't quite work correctly unless the setup is done a certain way. E.g. not knowing what your furnace/ac powrr source is and skipping by that page will cause your thermostat to not function correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google nest very good. I have that i buy for my friend today she love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat. Easy to use. Rebate from pwer company is a plus. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat. Price is slightly high.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Easy to install. Looks great. Just a bit pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Really easy to install and program, I strongly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the smartest purchase. It helps you conserve and lower your energy bill. And you can monitor it from anywhere. So good I bought another for my other unit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google nest very good. I have that and i ask for my friend. She love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love google nest products. This thermostat does exactly what we need it to do and is easy to program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for multiple reasons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as mine thermostat is controlled by evergy and they are shutting it off and on so much my ac unit outside burns up contactors, this will allow me to monitor my temp when not home and if trouble occurs know i meed to get home to fix it ... in mean time try and figure out how to unwire there control box near my furnace

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK but with caveats.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works OK but unfortunately, I needed something that could run on battery only because my home's heating is not wired correctly. I ended up spending $1K to have a heating contractor re-wire before this would work properly.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there. While we’re glad you got the Nest Programmable Thermostat up and running, we’re sorry it may not have been the best fit for you. Don’t hesitate to reach out if you need any support: https://support.google.com/googlenest/gethelp? Nest

  • Rated 3 out of 5 stars

    Not as nice as original Nest Thermostat E.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as nice as original Nest branded Thermostat-E. Picture shows a white face, but it is actually a black/mirrored face. Does NOT, AND I REPEAT NOT, blend in with white wall. Outer ring is white, or whatever color option you choose. Additionally, now that these are "Google Nest" branded thermostats, you MUST use the google assistant app to set up and control these. I Replaced an original Nest (pre-google/nest) unit and the original Nest thermostat app was MUCH nicer and intuitive to use. In addition, the old Nest used a flat lithium battery and had a micro-usb port to charge it in an emergency. The new google-nest unit uses rechargeable AA batteries and has no charging port for them. FYI, the wifi transmitter in my original nest thermostat failed after about 4 years, which is why I bought this one.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi ItsJustMe, thanks for posting a review. We’re sorry to hear that the new Nest Thermostat didn’t meet your expectations.

      The new Nest Thermostat is exclusive to the Home app because we wanted to create an integrated experience. Our long term plan is to use the Google Home app as the one place you can control all of your favorite Nest and other smart home devices, as well as Google Assistant. In the near future, we’ll allow users to set up previous Nest devices and have full control in the Home app. Also, it uses 2 standard 1.5 V AAA alkaline batteries that you’ll need to replace when they get low. You’ll get notification on the thermostat and in the Home app when the batteries start to get low.

      Your feedback is important to us as it will greatly help us in improving our products and services. If you need assistance, our support team is always here to help. Feel free to contact us here anytime: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google Nest Smart Programmable WiFi Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy using this device. It is very convenient and makes it easy to handle the house temperature from anywhere in the house. We even bought a second one for the next floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostate!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Google Nest thermostat is very suitable for controlling temperature from phone and provides a easy interface to setup schedules. This doesnt come with learning capabilities but its worthy the price with the automation you can do yourself with the app. The design is pretty slick and appealing. the interface is intuitive and draws users attention upon approaching it. Love the design and aesthetics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of these. They are extremely easy to install, set up and operate. I love the touchscreen, look and feel. The app on the phone is fine. Easy to get to, change and operate. Well worth the price, but I am not "super fancy". I like functional over fancy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest Thetmostat. Issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am concerned... it did what I expected it to do and was very pleased. However, I had a wifi outage and this actually caused the thermostat to power down. It should not do this. Best Buy Total Tech ( I am a member) repeatedly said it is normal. Then it powers down when I adjust my humidistat. Nest says it us likely defective or wired wrong. Total Tech says it is operating normally. I will continue to pursue this. I think the thermostat could be great if this gets resolved.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, MarkF. Thanks for the feedback you shared on the Nest Thermostat. We hear your concerns about its power along with its connectivity. We’d like to have a closer look whether these issues are caused by the device, or other environmental factors. Please share with us your recent case reference for additional guidance and assistance: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    goggle nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love this product ability to change from app is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great termostato, Im so happy with the purchase…….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product, works well and easy to install. I did not like having to go online to get installation instructions. Also they did not clearly describe how to use the unit as far as adjusting and making menu selections. They should have done that first. Optional Backplate should have been included.

    I would recommend this to a friend