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Customer Ratings & Reviews

Your price for this item is $120.00
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2251 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,251 reviews
  • Rated 5 out of 5 stars

    The best way to save money and manage your home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nest I’m able to control my temperature of my house from anywhere, I was easy to install. I’m a single woman did it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to go with my doorbell, hub and google tv. All connects seamlessly and works great from my phone. Love being able to see temps and change even if Im not home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool thermostat. Only issue I can say is that the touch pad on the side isn’t the easiest to use but honestly don’t really adjust it thru the device much since have it to automatically adjust at certain times of the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great - Cheaper than Original - Looks Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. However, cannot use old Google Nest app on this one. Must download and use Google Home app. Had several G-mail accounts. If I did not yet have one, would have been a hassle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good little hard to set up on older thermostat not much instructions on how to use it

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, DaleC. Thank you for choosing the Nest Thermostat for your home. We're sorry to hear that you had some difficulties with setting up the device. Our team of dedicated specialists are always standing by for any assistance you may need with controlling and monitoring your Nest Thermostat. You can reach us on the 'Contact Us' page of our Google Nest Help site for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Fabulous

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase to date! Recommend to everyone looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google does it again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the Nest Learning Thermostat E was great at its price point, but this is even better! It looks great and performs well while being sold at a very reasonable price point. The only drawback is the lack of learning capability, but that didn't affect me. A solid smart thermostat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the thermostat. The only reason for it not getting 5 stars, is that it disconnects from google home every month. A quick restart resolves it,but still.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Zrocck94, thanks for writing a review. We're glad to know that you like the Nest Thermostat and we apologize for the disconnecting issue that you're having every month. This is not the type of experience we want you to have, and we're here to help.

      You can try removing then re-adding the Nest Thermostat on the Google Home app to refresh connection and observe if you'll still experience the same issue.

      If the issue persists or you need further assistance, feel free to contact us anytime and we'll be more than happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best product I have purchased. I can control my thermostat from my bed, or when I go out, before I get home. The only thing I didn't know, was that you need to buy in some cases the frame to hold it in place if you have one of those old thermostat. Highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google needs to fix connectivity issues.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat is difficult to connect to internet and Google Home App. Took numerous tries by myself and 2 different Best Buy contractors.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BajaPete, thanks for bringing this issue to our attention. We're sorry for the difficult experience setting up and connecting the Nest Thermostat to your Wi-Fi network. We have a dedicated team of support specialists, ready to help you if you're still having some issues. You may reach out to us using this help page: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Great features but lower quality then big brother

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thermostat but the regular nest is better and higher quality. It is very average but better looking for the price range. Only uses the google home app, I prefer the Nest app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jkatsten, thanks for taking the time to share your feedback with us. We are sorry if Nest Thermostat didn't meet your expectations.

      Using a Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools. Also, it provides you with seamless integration with your other Google devices. We're always working to understand our customers' needs and expectations so that we can improve our products and offer more options. you need any assistance with any Google Nest products, please don't hesitate to contact us on Google Nest Help page: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google Thermostat

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat for saving energy when I'm not home. Before this thermostat I just had a normal thermostat where you couldn't schedule when it would operate. It has significantly reduced my heating and cooling bills

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great if your home is wired for it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great if you have the proper wiring in your home for them. But if you live in an older building, chances are you will need to hire someone to come out and connect it for you, which is a giant deterrent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first smart thermostat surely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing and easy to install and it’s amazing because I can control it through my phone and was a great customer service because i was missing and adapter and they send it to me for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy our google nest and would highly recommend it to anyone. Very easy to connect / set up and it is user friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thermostats that work as advertised.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice to be able to control my thermostat via app on my phone from anywhere. I am very happy to have upgraded to the two new Nest Thermostat's I had installed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap, but it gets the job done

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy to setup as its grown up brother the “learning” version. But using the Google Home app makes it a little easier but its definitely not as user friendly.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi TotallyTubularTech, we greatly appreciate your feedback on Nest Thermostat, and we’re sorry to hear that you find it nt user friendly. Though the Nest Thermostat doesn't have a touch screen, you can use the touch bar on the right side to control your thermostat. You can swipe up to raise the temperature, swipe down to lower it, and tap to confirm. The display will show you how many minutes until your desired temperature is reached.
      - Tap the touch bar to bring up the menu.
      - Swipe up or down to select an option.
      - Tap the touch bar again to confirm your selection.

      We have help articles available online, or if you need real time assistance and guidance about the features of the Nest Thermostat, reach out to us at your earliest convenience here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Much better than the Nest 3rd generation

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace nest 3rd generation because I didn't like the integration of Nest App vs. the Google Home App (Home/Away almost never worked). I like the fact I can program the temperatures and the home/away works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great product,love the app Make me have access to all details and save money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and functionality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product worked as it should.recommended

    I would recommend this to a friend