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Customer Ratings & Reviews

Your price for this item is $120.00
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2251 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 2,251 reviews
  • Rated 5 out of 5 stars

    Easy... Easy... Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. The app is easy to use. I have 3 of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product . Save energy and maintain temperature very well. Worked with my hvac system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look for Rebates

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is reasonable. I recommend looking at your utility provider as many provide rebates for installing a smart thermostat. I paid $100 in store, but received a $75 rebate for the installation. Easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the nest thermostat. And the installation was easy and I like that they provide the step-by-step video instructions. I love the voice control and the ability to control it from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and Effective

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and effective. This thermostat is an art peace on the wall, and easy to program. The only thing is, you will need that C wire.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, BoxBoy. Thanks for sharing your feedback. We’re glad that your Nest Thermostat looks fine and works well for you. Nest thermostats would generally work without a common (C) wire. However, there are some systems that would require a C wire on the new Nest Thermostat like a heat only or cool only systems. And sometimes, you may need to connect a common wire (C wire) or power accessory, like the Nest Power Connector, to make your system compatible.

      The C wire is also require on these cases:
      - When you set up your thermostat, the Google Home app tells you that you need the Power Connector or a C wire.
      - Your thermostat screen shows a power-related help code, such as E1, E297, N260 or N261.
      - Your thermostat screen shows “Very low battery. Replace now and install a stable power source.”
      - Your thermostat battery keeps draining.
      - Your thermostat keeps disconnecting from Wi-Fi.

      Your experience is important to us. If you bump into any support concerns, feel free to let us know here: https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    Not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit not working not connecting to internet. Help!

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, Tony. Sorry you’ve run into trouble installing your Nest Thermostat. Here are a couple of troubleshooting steps to get your device back on track:

      1. Check for a W5 help code: If your thermostat can’t see any nearby Wi-Fi networks, including your own, you may have a W5 issue. To access Network settings, press the thermostat ring and open the Quick View menu. Then, select Settings and turn the ring until Network appears. If you see an Error - nest.com/w5 message on your thermostat, go to Troubleshoot a Nest thermostat W5 code.
      2. Restart your thermostat: On your thermostat, go to Settings and then Restart. After your thermostat has finished restarting, use the Home app to try to connect again.
      3. Restart your router: Sometimes a router restart can get your network to show up on your thermostat.

      Here’s a link with more details: https://support.google.com/googlenest/answer/9249211?hl=en#zippy=;

      If you still have problems, don’t hesitate to reach out to us: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use and was very easy also to install I love the quality of this product and how easy it is to operate it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set it and forget theremost

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to self install and configure. Once installed and set your desired temperature, it will do the rest. Nice feature like automatic away mode etc. Also get rebate form your utility company. Overall good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good enough. I think the big Nest thermostat is nicer, but this is cheaper and works well enough. I wish whole thing would rotate, not sure side.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi jluuss, thanks for your feedback. We're glad to know the Nest Thermostat is working well with you.

      For the controls, Nest Thermostats don’t have a touch screen. Use the touch bar on the right side to control your thermostat. It is not completely rotating, you can swipe up or down to select an option. Take a look at this link for more info and to guide you with your Nest Thermostat: https://support.google.com/googlenest/answer/9248184

      For any questions and concerns, feel free to contact our support team anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! I got it for a very discounted price from California deals. Very happy with the product and it's sophisticated features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad for the nest, should've gotten it years ago, the app is great, I can change the temp now without having to go down the hall. Anyone that's disabled should change to it, they won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, cost effective with sufficient features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, very cost effective and great alternative to google nest self learning thermostat. We find it very much effective and economic with pretty sufficient features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thermostat! I replaced my smart fill treat thermostat with the nest and everything runs smoother. Programming is easier with Google home. Motion detection and learning is a great feature. I only wish it would sync with Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more second guessing if i turned off ac/heat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy set up really like how I can turn on/off my ac/heat from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish I Knew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once working this thermostat is great, however, they don’t tell you that you need to buy a c connector (from nest) to make it functional. Had to hire a furnace tech to install the connector. Not a diy job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The jr version

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit but less adaptable than the regular Nest Thermostat. Check the specs; all these thermostats attempts really good at controlling your house temp (and saving $$$!)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy To set up and Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thid was very easy to setup and use, also makes it very convenient to be able yo adjust the settings while away from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thermostat must get it! We love how we can control it from our phones and set different temperatures throughout the day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thermostat and I love it! Easily programmable and works well with my Google voice device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good with one miss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat works well connects quick and easy with simple install. 4 stars since it doesn't work with the best temperature sensors

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Thundercheeks, thanks for posting a review. We apologize if you’re unable to connect your Nest Thermostat with the Nest Temperature Sensor. Your feedback is important to us as it will greatly help us improve our products and services. We’ll also make sure to pass along the details of your feedback to the right team. If you need help, feel free to contact our support team. You can reach out to us anytime using this link: https://support.google.com/googlenest/gethelp Nest