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Customer Ratings & Reviews

Your price for this item is $120.00
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2251 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,251 reviews
  • Rated 4 out of 5 stars

    Ease of handling

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with the app and easy to follow and manage the system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Upgrade from my 19 yr old thermostat. Love the ability to control it from my phone. Install was very easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    King of smart thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    King of smart thermostat as google is very intuitive and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, sleek design and energy savings...what more do you need. Just ensure your system is compatible. Install was a breeze if you know how to use a screwdriver and follow directions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its okay I guess

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does only basic ac functions which is not what i was expecting

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, DavidD. Thank you for sending in your feedback on your Nest Thermostat. We're sorry to hear that your experience with the device has been less than ideal. We want to know more details about your HVAC and help find ways we can improve the performance of your device. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have the nest learning one and got this one for the other thermostat. Works great. A little hard to use the slide control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic addition to home thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that I did not know about this sooner! Especially with the rebates available in many states (cost ~$50 here in Massachusetts with an instant rebate when purchased through BestBuy).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek and elegant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old Nest thermostat. I upgraded to this, and it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love love my new goodle nest thermostat, It's so easy to use when I'm away on vacation or at work I can program my cooling settings or heat, it's very convenient and easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not come with Nest screwdriver

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love nest and this is a great product however I have 2 complaints. PROS 1- Great Price 2 - Easily installation in the Google Home App. CONS 1- It does not come with Nest screwdriver. If I did not have the one that came with my first nest I would be very frustrated. 2- I would prefer to have it in the Nest App as opposed to the Google Home App. The set up is only for Google Home for what I see so I can only control it via Google Home.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi barracuda347, we're glad to hear that you love our products. We do apologize for your disappointment with some of the features for your Nest Thermostat.

      We´re always keeping our eyes and ears open to opportunities that will help us to improve our products and services. We´ll definitely make sure to pass along the details of your feedback to our engineers and developers. We´ll go back to the drawing board and figure out a way to ensure we always deliver the best products and features. In the meantime, we´re hoping you will keep enjoying your Nest Thermostat.

      You may reach out to our support team for any questions or concerns you may have with your Nest Thermostat here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Best Buy did good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install looks great and works great easy to install on cell phone

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what I wanted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and connect to, but if you can your password to your wifi it will give tou some issues. Works like it should

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google should include the Trim Plate

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of the new Thermostat. The touch pad control is also very responsive. However, I wish the trim plate would come with the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smarthome addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to control my thermostat from outside the home (or even just from another room). App takes some getting used to, but other than that, working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic smart thermometer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install. Great to look at and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and hook up the existing google nest system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok but with I would've paid a little more for the regular thermostat

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic capabilities; check compatibility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for the cabin with mini boiler and radiant heaters. After spending much time trying to make the wiring work; finally searched on internet to find out unit not compatible with multiple setups including mine. I already had a Nest gen 3 on another zone and agent stated this would would work. Returned and replaced with more expensive gen 3. Definitely recommend gen 3 as prefer screen and rotary/push control of gen 3 over this unit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Unexpected/Unexplained behavior

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure out how this thing should be working as opposed to how it IS working?? New comments are always appearing on the unit. For instance, why is it imposing PEAK HOURS on me?? I don't thing this unit is a "learning thermostat"; it's completly baffling!! I'm marking 'YES' I would recommend; but, I'm not really sure I would!!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JoeM, thanks for bringing this issue to our attention. We apologize for any inconvenience you may be having with the energy recommendations of your Nest Thermostat.

      Your Nest Thermostat comes with the Savings Finder feature that offers suggestions in the Home app to adjust Eco temperatures, Sleep temperatures, and temperature schedules for your Google Nest Thermostat. And the recommendations you get may be provided by this feature. These temperature adjustments are subtle, so you should still feel comfortable while your thermostat helps save more energy over time.

      Also, you may be getting recommendations from the Nest Renew feature. Nest Renew can use your Nest thermostat to prioritize cooling or heating when it’s less expensive, if you have an electric cooling, electric heating, or solar panels, and time-of-use (TOU) peak pricing from your energy provider. If you are enrolled in a utility's TOU plan, Nest Renew will use your TOU rate to prioritize heating or cooling when it's less expensive.

      If the information provided still seems to be confusing, you're more than welcome to contact our support team. We'll gladly answer any questions you may be having and even walk you through some of the awesome features for your Nest Thermostat. Please visit this link to reach out to our support team: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    I really enjoy my thermostat

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat. That’s the design is amazing. It’s super easy to use. It’s super easy to hook up. And most the time your electric company has a rebate on them

    I would recommend this to a friend