Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $120.00
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2251 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,251 reviews
  • Rated 5 out of 5 stars

    Smart!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to control the house’s temperature from anywhere. Insteuctions easy to follow for install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best electronic store ever!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very smart and convenient because i can control it with my phone even when im not home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome thermostat really easy to set up and use and love how it suggests temperature settings to get you started right away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Easy to use and no problems installing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer here!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this. Easily to install and use. I find it easier to use with the Nest mini vs the Echo dot. Do make sure you check the compatibility with your HVAC system before buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better nest

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is vert different from my old nest but it’s looks great and works better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to be able to adjust and check your homes a/c while you out of town . Super easy to setup as use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Google Nest is disappointing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had nest gen 2 and worked great. Installed Nest smart and it would not connect to wifi. You can not manually set it up either. Researched and have heard this is a common problem. Went with Ecobee premium and no issues.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Combs. Sorry you ran into trouble connecting your Nest Thermostat to your Wi-Fi network — we understand how frustrating that can be. Here are a couple of troubleshooting steps to get your device back on track:

      1. Check for a W5 help code: If your thermostat can’t see any nearby Wi-Fi networks, including your own, you may have a W5 issue. To access Network settings, press the thermostat ring and open the Quick View menu. Then, select Settings and turn the ring until Network appears. If you see an Error - nest.com/w5 message on your thermostat, go to Troubleshoot a Nest thermostat W5 code.
      2. Restart your thermostat: On your thermostat, go to Settings and then Restart. After your thermostat has finished restarting, use the Home app to try to connect again.
      3. Restart your router: Sometimes a router restart can get your network to show up on your thermostat.

      Here’s a link with more details: https://support.google.com/googlenest/answer/9249211?hl=en#zippy=;

      If you still have problems, don’t hesitate to reach out to us: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 4 out of 5 stars

    It works great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I have this one and the next gen at two different properties. It is definitely worth it to buy the next gen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest gets an A for their thermostat. I like the AI that is in this. It learns your behavior. So you find yourself not having to modify the room temperature as much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern, Sleek and Easy to Install

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only looks clean and modern, the simple interface makes it easy to control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT! So convenient. I use it for a rental property and its peace of mind to be able to adjust the temperature without having to take a trip there. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty good. And I like the way it looks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good for the price

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to control remotely. Wish it would sync with my Nest app. and not have to run through Google Home app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey My3chis, thanks for the feedback you shared about the Nest Thermostat, and we appreciate that you love the remote features using your phone and app. We hear you, and we understand that longtime Nest users like you enjoy using the Nest app to manage and control your Nest devices. However, the Nest Thermostat is exclusive to the Home app because we wanted to create an integrated experience. Using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices. A single place to set up, manage, automate, and control your home, including devices from other brands.

      Here are some other benefits you can get by using the Google Home app with your Nest Thermostat:
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - You can use voice commands on your speaker or display to override a lock temperature.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.

      We’d be happy to share this with the right team for future improvements. If you need help with using the thermostat effectively in the Home app, please contact us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The use of this item is super simple, not to mention installation takes no time as long as you have nimble fingers for the wires. Cloud connection is SEAMLESS as well, all in all 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy-to-use

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took less then 30 minutes to upgrade my thermostat. It is so easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Thermostat

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect thermostat especially if you have a two story house and don’t feel like walking back and forth the stairs it’s all done from your phone and easy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great option to for simple smart thermostat. Check if your energy provider will give you a discount on the item, ours was 80% off through them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nwq Nest Smart Thermostat is an improvement over my previous Nest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and easy to set up! Having the convience of using the phone app is amazing!

    I would recommend this to a friend