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Customer Ratings & Reviews

Your price for this item is $120.00
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2251 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,251 reviews
  • Rated 5 out of 5 stars

    Really cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and blends into the wall. My wife loves it and works with Alexa to operate with phone and voice. Buy one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best working device, I can control from outside and when I get home house is cold

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement thermostat. Works exactly as described.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Thermostats look nice, but setup was very poor

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two Nest Thermostats for my home. I would have appreciated the plastic trim kit in the box, as the thermostats are so small they barely cover up the hole / old paint color. I was able to proceed after I purchased the extra trim kits (more $$) for just the plastic part (there was another metal bracket included but that got tossed). The software setup on the first one was okay, but the 2nd installation just would not work and would not find the 2nd thermostat. I retried the same process a few times to get stuck in the same place - a huge time waster. It took some time of on-line research and forums to see that a large # of other people also had this problem, and Google just had not fixed it for several months. I finally had to uninstall the original thermostat (after it was upgraded) and then was able to reinstall both of them successfully. I was disappointed at how difficult it was to find help and support on this issue, when it was already known. Do better Google.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BigDuke, thanks for choosing and trying out our Google Nest products. We're sorry you encountered an issue with the installation for your 2nd Nest Thermostat. We can only imagine how inconvenient this experience may have been for you. We'd like to know if you will experience any issue or concern with your Nest Thermostats. Please consider contacting our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to start warming up my house before i get home andbin the summer time cooling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible, it has a mind of its own. The nest thermostat picks up on your schedule and preferences, and automatically adjusts the temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. I am very happy with this purchase. I highly recommend this thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Easy to setup and install. Helps in monitoring eneryusage as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installs easy and works as advertised. Love the ability to program temperature changes and control via phone! Technology that actually helps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up as well as a very sleek design. We purchased 216 of these to upgrade apartments and are excited to get them all installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my nest. With temperatures up and down daily. I can control it to my liking through my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad gadget

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At times it won't register my phone to start the heat or ac. Other then that it's been pretty good.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JimP, thanks for sharing a review about the Nest Thermostat, and we’re sorry to hear that there are times it won’t register your phone to start the heat or AC. We’re hoping to learn more about your feedback so we can figure out a way to help improve your experience. You can always reach out to our dedicated team through our support channels here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These units are really easy to install and program. I have a few learning ones as well that I like, but for the lower price it is a great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to fit yourself, good instructions online and by prompt by unit itself. Great that it can be controlled by phone or by voice in conjunction with Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and we are loving it so far. Being able to set schedules / temps and use the app to make adjustments no matter where you are is super convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the nest. There is so many different settings that you can play with and set just the way you like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use...well worth the investment.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google-Nest Thermostat is a huge win for the price tag. Very simple and easy to use and provides instant energy savings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PRETTY; BUT HARD TO INSTALL AND CONTROL MANUALLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not work for us for two reasons: It did not connect easily to the wiring in our home, and therefore did not operate properly. Even if it did work well by controlling it with a cell phone, it was difficult for us to adjust temperature by rotating the "invisible ring" at the edge. It does look good - but we ultimately had to replace it.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for sharing the details of your feedback, and we’re sorry to hear that the Nest Thermostat has not been ideal for you. We designed the Nest Thermostat to provide a more simplified interface. Apart from the touch bar on the right side, Nest Thermostat is designed with ease of use in the Home app, even when you’re not at home to change the target temperature, select a mode, use temperature presets, change thermostat settings and a lot more.

      We understand that you had to replace it due to your difficult experience, but if you’re willing to try it some time again, we’d be more than happy to help and guide you with using it effectively and you’ll find us always available here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Talk to the AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and works well with Google Assistant and voice commands. Will probably pay for itself in a month or two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and navigate. The fact that I can adjust the temperature with my phone makes it very functional. Aesthetically pleasing as well. Great value.

    I would recommend this to a friend