48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $120.00
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 2251 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,251 reviews
  • Rated 3 out of 5 stars

    It’s okay

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really satisfied with this product because i have to order something extra for it to work properly

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Randy. Thank you for sharing your concern about your Nest Thermostat. We're sorry to learn that your experience with the device didn't meet your expectations. We hear your concerns, and have taken note of it. If you need any help in the future, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and easy to install. It works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google home

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with google home and nest - I can access it through my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Very useful! Has worked as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty easy installation.. love how you can control from your phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t work with my thermostat

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t compatible with my thermostat. It may have have damaged my a/c system.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Quez. Thanks for taking your time sharing your review on the Nest Thermostat. We're sorry to hear that your Nest Thermostat was not compatible with your existing system and may have caused damage to your A/C unit. We understand that this is a frustrating and concerning situation. If you suspect any damage to your A/C system, it's crucial to turn off the thermostat and consult a qualified HVAC technician immediately. They can assess the situation and ensure your A/C system is functioning safely and efficiently. If ever you change your mind and would still like to continue using your device, we recommend visiting the Nest Compatibiliy checker here: https://store.google.com/intl/en/widget/compatibility/thermostat to verify compatibility with your specific thermostat model and HVAC system. If you need more help and other concerns, please feel free to reach out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to use and works great! Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and super easy to use, easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! It works so well! My electric bill is down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Smart Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nest, the shipping and price were great! Thanks Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Temperature is not accurate

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it needs to do. I wish the temperature sensor was more accurate. Its always off by 3-4 degrees.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Tyang. We're sorry to hear that you're experiencing inaccurate readings on your Nest Thermostat. When your system and thermostat are working normally, there can be a small difference between what the app and device shows. The Nest Thermostat will wait to turn on your system until it gets to about 1ºF (0.5ºC) cooler than the temperature you’ve set. This is to prevent unnecessary wear on your system and help save energy. Check this out for more info:  https://support.google.com/googlenest/answer/9233450

      If more help is needed, please reach out to our team of dedicated specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Practical, perfect design, easy to install

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice and practical addition to our house. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and simple install

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and simple to install. Plus its eco friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the easiest thermostats to put in let alone program!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the features you want for a better price..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thermostat

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very easy to install and operate. Will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, recommended if your needing a new thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to overlook your indoor temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay cool, Texas

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Fantastic set up in the new Google home app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's is a very good product I I definitely recommend it.

    I would recommend this to a friend