Customer Ratings & Reviews

Easy to install easy to use. Definitely recommend

I love these. I have had both models. This is a simple smart programmable one where the other more expsensive one is a learning one. For the new house, this worked just fine. Looks sleek and nice against my white wall and it was easy to hook up to a dual zone, heat pump forced air furnace. No issues with it. The only buggy thing I have noticed is the App temp reading toggles back and forth when you try to set a temp. You have to tell it a few times for it to take. I think that's just a communication issue between the app and the thermostat though. Really, it's a minor issue and will probably be fixed with an update. Overall happy with it!

It works nice, a little difficult to program, but the thermostat was easy to install following their instructions, but needed to understand your ac/heater wiring, additional this unit once loaded on my phone app for nest has to be reinstalled each time I want to use the app.

Purchased this for my 85 old year mother with dementia. Wanted a Thermostat that I could control to ensure that my mother is comfortable and not look so confusing to her. This Thermostat is set to show my mother the Heat or Cool that it is set at and what the current Indoor temperature is. It is also motion sensored as you walk by the Thermostat for viewing so sometimes my mother doesn't even notice it because when you walk by the Thermostat, it can just look like a plain Circle Disc on the Wall. When you stop to look at it, then you can see the information on the Thermostat. Love it. Works great. Now, I know my mother will be comfortable in regards to temperature.

Easy to install and use. Helps regulate the temperature a lot better than old one.

Love our new thermostats. We can program to lower the temperature while on the road. Only thing, I would like to be able to see the current temperature all the time rather than having to move in front of the thermostat for the temperature to show. It’s probably an energy saving measure and maybe I will eventually get used to it! Purchased 5 thermostats and received $250 TOTAL rebate from our Electric Cooperative for purchasing energy saving thermostats!! GOOD VALUE!

Not a Google person personally but purchased this model as it supports Matter which should work with HomeKit (Apple Home). It does in fact work with Apple Home. Setup process was simple for the thermostat itself and adding to the Home app so I can control it using Siri.

The Nest was easy to install. Setting it up via Google Home was quick. Works very well. My only complaint is with the "eco mode". My thermostat is in a formal dining room that doesn't get a lot of traffic. Consequently, the thermostat doesn't sense anyone home, so it goes into "eco mode" to save energy. By the time you realize eco mode is on, the house temperature has changed several degrees. Deactivating that mode on the Nest E is not nearly as easy as deactivating it on the more expensive Nest Learning Thermostat.

Nest Vs Ecobee …. Nest is the clear winner! I would say anyone who has used both would agree.. my power bill went way up when cause I switched to ecobee lite3 with 2 sensors.. even ecobee’s customer support said most customers that switch from Nest to ecobee are disappointed.. it’s nice having a Nest again &?knowing the AC changes to away within seconds of leaving the house and back to home the second I pull up.. The Ecobee would never switch, apparently it takes 2 hours of no motion detected for it to change if its not scheduled too, 2 hours is a long time.. Anyway if your reading this and debating between Nest & Ecobee get the Nest..

Easy to install! Got it with a discount of $25. Looks better if you install it with a plate to cover previous holes.

Saved me what it cost in no time at all. Looks good.

This was my 2nd Google nest thermostat of the same type. This was great until it wouldn't stay connected to the app. Worked great for about 2 1/2 months and now it won't stay connected to the app so we can't control it remotely at all. Restarting it connects it back but it may stay connected for a day ir 2 then back to the same issue. I went through all the troubleshooting prior to calling then. Talking to Goggle nest customer service was pointless did all the same troubleshooting they have listed on the app that i told them i already did multiple times. I saw on anothwr review that the Google home app is the problem and they already know it but haven't done anything about it. I asked early on in the call if that was the issue to avoid wasting my time. The agent said she never heard of it only to put me on a long hold after the repetitive troubleshooting and tell me there is a problem with the Google app and they are working to resolve it. The problem with that is the review I had previously read about the app problem was already about 4 months old. I give up I'm taking this back and getting a Honeywell. I really wanted this to work badly but i refuse to pay and keep something that doesn't do what it is supposed to do. The whole point in a smart thermostat for me is to be able to control it remotely. Also i turned off the eco feature bc it kept setting my a/c at 80° in the middle of the morning and we work from home. In Texas heat that is the equivalent of no a/c. Google try again. Just won't be with me.

I love the thermostat and the smart capabilities, I am knocking off one star because many homes don't have the proper wiring to use this out of the box, my house did not, so be aware. Also, programing is not intuitive, it is great once you figure it out, but I had to look for a while to find the right settings

Love this. Connects to wifi and you can control thr temperature of your home from anywhere. You can set schedules and it uses your phone locations and a motion sensor to know when you are home. Turns the heat down automatically when nobody is in the hourse and turn it on when you show up.

I use my Nest smart thermostat to help control the prices of my Georgia Power bill.

One of the standout features of Nest thermostats is their smart functionality. They are equipped with built-in sensors and Wi-Fi connectivity, allowing you to control and monitor your home's temperature remotely using a smartphone app or through voice commands with compatible smart assistants like Google Assistant or Amazon Alexa.

I love the simplicity of the device while also being compact on the wall. Once you get it figured out, its simple and quite nice. It has a side touch bar to access the menu's and it lights up a little bit when you walk by it. Its very nice but if you dont have a c wire in your previous thermostat, you will have to get a c wire adaptor to use but otherwise very good.

We love the Google Nest, but it does have it's quirks. My husband does IT and each time he does stuff with our network, it always gets disconnected from WiFi and it's a pain in the neck to get connected again as my husband has to jump through hoops just to get it connected again. I personally have had issues with navigating it's interface and stuff as it's a tad confusing. It's good, but it could be less confusing to use - for me anyway. Lol!

I will keep this brief. The Oringinal Nest thermostat (2nd or 3rd generation) is still the best one out there in terms of functionality, style, and intuitive use. So I would actually give this a 3 out of 5 stars. HOWEVER, the fact this is about $200 dollars cheaper on sale then the Orginal and has all the same functionality in the app and on the nest (plus some people may enjoy the look).

Really like this unit. Easy to install and set up, although I tweaked our program a few times, until I got it right. That's obviously NOT a flaw in the thermostat! One thing I have noticed, sometimes the unit will not initiate the scheduled program setting until it senses a presence nearby. For instance, setting will remain on nighttime temp, if we sleep past scheduled morning setting, until we walk out into the area where the thermostat is located. Not a big deal for us, so we still love this unit. Plus, we got a $50 rebate from our electric utility company!!