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Customer Ratings & Reviews

Your price for this item is $99.00
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 1794 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,794 reviews
  • Rated 5 out of 5 stars

    Anyone can install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, less then 10 mins and was able to sit back and control the heat/ ac from my phone while watching tv . Great product .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until now, is working good. The installation process can be a little bit complicated according the answers you make while the app ask, but if you recognize the wires and conectors it will be ok. After installed you can see and set temperature programs for confort, energy saving and sleep on Google Home app (required). It controls both cooling and heating settings.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello Diogo, We appreciate your review on your Nest Thermostat. We're sorry to hear that you had some difficulties with installing the device. We appreciate that you're able to complete the setup on your own and control both cooling and heating. If you need further assistance with your Nest Thermostat, please know that our support specialists are always standing by to lend you a hand. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great buy, expensive look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, something cheaper and sleeker. If you're not concerned with auto temp adjusting from the Gen3, this is the thermostat for you. Looks great, don't even notice the plastic casing vs. the metal on the Gen3. The mirror face provides a cool look to the room. Definitely prefer the side touch navigation over the twisting, turning and pushing on the Gen3. Well worth the price point, especially if you have multiple thermos in the house. Only gripe is you can't use it on your Nest app. So, CO2/Smoke on the nest and thermos on the Google Home - but I'll survive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart enough thermostat to need training

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful product. It is a smart thermostat, so much so that it has an independent brain that takes a bit of training for it to learn what is "comfortable" for me. After a few weeks of training, it is complying more. Yet, I need to check on it regularly to correct it when it appears to go rogue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this thermostat compared to our previous old one. It connects to my phone and is easy to use. I like being able to easily see the temperature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy the other learning thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nest products. However, skip this one and buy the better higher end product. I do not like the side controller. Not very intuitive. Also, cannot connect remote sensor.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi there, MrStash. Thanks for giving the Nest Thermostat a try. We’re always here with any support you may need with your Nest devices: https://support.google.com/googlenest/gethelp? Nest

  • Rated 4 out of 5 stars

    Modern and beautiful design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It honestly makes any house look so much better with this on the wall, it's so cool to use but the downside to the whole thing is that if your house is from the 90's or below, most likely you're going to need to buy a C-wire for your thermostat or else it won't work the way it should. Other than the downside of the need of an C-wire, getting used to the controls is a bit weird but you get used to it, so it's not a big deal on how the controls are.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, unfortunatly I have a combo R/C and so sometimes it disconnects and claims i need the power adapter which is annoying but other than that I love it!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, we're glad to know you liked your Nest Thermostat (2020) over all — We suggest reaching out to us so we can help you getting your device back on track when you need it: https://support.google.com/googlenest/gethelp?hl=en Nest

  • Rated 4 out of 5 stars

    Nice looking new Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works fine. The information says that it will work without a "C" wire which is good because I don't have one but it warns you that it might have future problems once you get it installed. Certain features aren't activated without having a "C" wire such as sensing your nearness and turning on the display. The installation went fine and I'm pleased. I was also able to apply for a $50 rebate from my gas company and have it approved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well even away from the house, seems to activate the furnace or air almost immediately. Might be off a degree or two saying it’s 70 when it’s closer to 68. But I think it’s programmed to try and be energy efficient. Which Doesn’t bother me at all honestly, I’m surprised I have had zero issues with this thermostat. Google home app works great, I guess Technology is finally making real advancements in smart devices. what a wonderful time we live in, now if we could just get everyone on the same page humanity might have a fighting Chance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat! I can change or check the temperature from my phone at a different location and it shows my battery level and how much usage my home uses for heat or air.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how im able to control it from my phone or use alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best thermostat in the market...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat works as expected. Very well made and it looks even better in person. The setup was easy and everything was done through the app with guides to help you with the installation. This is the thermostat to get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eco mode is too smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it works and looks The only issue I have is that it tries to be too smart and set a learned schedule for me. I come back and the ac is turned down. And sometimes it’s good and sometimes in wonder who is operating it. I keep asking my wife is she’s messing with it. I’ve tried to turn it off but it sometimes has a mind of its own

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello JohnRINGO, thanks for giving us time to share your feedback on Nest Thermostat. We’re glad that you love the way it works and looks, and are sorry to hear of your difficulty with managing the temperature settings.

      Only the Nest Thermostat E and Nest Learning Thermostat can use Auto-Schedule, and is not available for the Nest Thermostat, so it cannot automatically adjust its temperature schedule. Instead, you can enable Savings Finder to get suggestions to adjust temperatures in the schedule and help save energy.

      When you manually adjust the temperature, the temperature will stick until the next scheduled temperature change. With a temperature preset, you can easily set a specific temperature that you repeatedly use a bit faster than manually adjusting the temperature dial. Besides using ready-made presets like Comfort, Eco, and Sleep, you can create custom presets. This is helpful for other times you might like a specific temperature that’s not included in your thermostat’s existing presets. Check this link to learn more:

      If you want to set your thermostat on temperature hold to maintain specific temperature for as long as you want, please see the steps below:
      - In the Menu view, select Hold temperature.
      - Select Current temp or Eco.
      - Choose a time. You can scroll up and down to edit the time by half-hour blocks.
      If you’re using the Eco preset, you can also choose None to hold the temperature indefinitely until you end the hold. For other presets, your thermostat can hold the temperature for up to 24 hours.
      - Select Confirm.
      If you want to make changes to the temperature but there’s a hold, the app or thermostat will tell you that you need to end the hold first.

      Besides having online help available at Google Nest Help center, we also have a dedicated team of specialists always ready to provide assistance through our support channels here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Worked Ok for Us

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was not user friendly with setting up or working with our Internet. Kept it for two years and replaced it with a different nest recommended by our ac contractor.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there! We're sorry to hear about your experience setting up your Nest Thermostat. If you need assistance in the future with your new device, you can contact us here: https://support.google.com/googlenest/gethelp?hl=en Nest

  • Rated 4 out of 5 stars

    Simple smarter alternative

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and easy setup. Been a month of using it and good for a smart and cheaper thermostat that you just wifi connectivity and easy operation. One thing i noticed is that the thermostat would not start heating immediately when there is a drop in temp below theresold.. still learning its behavior

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven’t had any issue with it . I purchased it before the summer months to try out. It’s great, you can adjust schedules for it. And have multiple people on the app. I installed it myself. Just make sure to shut off power to install. So far it’s been great.p

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to control my thermostat from anywhere. Make sure you do not go with the pre made schedule they set for you in the setup process or it will change the temperature on its own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, nice to be able to set it to any temperature when your not home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does its job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can sign up for the Nest Leaf program, which will essentially auto-correct your thermostat if you want during peak or non-peak times. We've noticed it drops the temp during the nights, but that doesn't seem to bother us as much as it gets back up to temp in the mornings as we wake. We also got a $100 rebate for this from Ameren upon filling out a rebate with them, so it's essentially paid for.

    I would recommend this to a friend