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Customer Ratings & Reviews

Your price for this item is $99.00
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 1795 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,795 reviews
  • Rated 4 out of 5 stars

    Works as described!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like we need it to. Perfect for being able to adjust the temp from bed or another room. At first we were worried about the low buzzing we would hear coming from it, but apparently that's normal. Definitely like the sleek look of it!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi DedraC, thanks for your feedback. It's great to hear that the Nest Thermostat works well to meet your needs. Despite the buzzing sounds seem to be normal, you may still have the option to contact our support team if you wish for us to help you further check on the buzzing sound. You're always welcome to contact us for any support needs here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product, works well and easy to install. I did not like having to go online to get installation instructions. Also they did not clearly describe how to use the unit as far as adjusting and making menu selections. They should have done that first. Optional Backplate should have been included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend to friends and family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart thermostat is awesome and has an easy to read screen in any light setting. The controls for navigating the settings on the device itself takes a little bit to get used to, so I mainly used the Google Home app for all adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Thermostat definitely is an investment to help save on heating costs. It is easy to install and set up to maintain three temperature settings of comfort, eco, and sleep. If your system doesn’t have a “common” thermostat wire the Google wiring adapter is needed to maintain optimal performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dumb thermostat...not smart

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OE batteries are not rechargeable. OE batteries lasted 25 days! No "c" wire no power. Must use a pair of rechargeable batteries for power and charge when batteries are getting low. Counter intuitive rotating dial.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey jimmy, we’re thankful for the feedback you shared on the Nest Thermostat, and we hear your concerns about the its batteries and power, and with the touch control.

      We recommend replacing the batteries using only high-quality 1.5 V AAA alkaline batteries from a known manufacturer, so your thermostat can control your system (and you can stay comfortable) while you check the C wire. After you put in fresh batteries, go to “Fix or connect a C wire” for additional troubleshooting help: https://support.google.com/googlenest/answer/9251212

      If you repeatedly get low battery messages from your thermostat, or if there’s another power-related message, you may need to check the C wire connection or install a C wire to provide consistent power to your thermostat and prevent the backup batteries from draining. Some systems, including heating-only, cooling-only, zone-controlled, and heat pump systems, require a C wire or the Nest Power Connector. Go to g.co/nest/cwire for details.

      Also, although you can control and manage the thermostat settings using the app even when you’re not at home as long as your thermostat and Home app (phone or tablet) are both online, you can use the touch bar on the right side to control your thermostat, you can also swipe up to raise the temperature, swipe down to lower it, and tap to confirm. The display will show you how many minutes until your desired temperature is reached.

      We have help available, feel free to let us know by visiting us here if you need additional guidance and assistance: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Excellent thermostate!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Google Nest thermostat is very suitable for controlling temperature from phone and provides a easy interface to setup schedules. This doesnt come with learning capabilities but its worthy the price with the automation you can do yourself with the app. The design is pretty slick and appealing. the interface is intuitive and draws users attention upon approaching it. Love the design and aesthetics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every cent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google nest is so nice. I can control the temp of the house from literally anywhere. Had it in multiple homes that I’ve owned. worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my Nest Thermostat. It covers all the bases for my place and has almost every feature I need. It does not have Thread support which is a bummer and it also does not support temperature sensors. Other than those things, it's a great thermostat and I would recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why complicate this and not KISS it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why can you not sell a product with a written or at least published manual which does not require a telephone or an app to use. This could easily be incorporated into a home monitoring of WIFI system without a separate app and the need of a phone. I have two of these things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update your thermostat to go digital!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally brought one last year downstairs to test it out and see how I like it. I loved the instant changes I can make through the Google app and making schedules. So I ordered a second one for upstairs, it was a newer model but it worked fine after connecting the thermostat wires which makes me nervous anyway so I disconnected the power to the house just to make sure that I did not blow a fuse!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The different modes that can be automatically scheduled throughout the day enable me to save money on peak energy times. I highly recommend using eco mode when you can. Make sure you have a C-Wire before installing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern thermostat so handy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much easier to control the temperature from my phone rather than the old clunky thermostat that you had to press buttons and wait and wait. Hooking up the C wire despite an old furnace wasn't difficult, just some wires to strip. It was an easy task to teach my 17 year old son on. Then a small patch of the wall, some paint, and all set! Finally, much easier to add/modify schedules to save energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 AC units and each unit has a google nest. It's really easy to use and really convenient. If I left the house and forgot to turn up the air so we don't waste electricity you can log right into the app and change it. When we are downstairs and we know it's getting close to bed time we will go in through the app and change the upstairs to make it cooler. LOVE THIS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you set it up, its great. Quality dial and worry free ease of use and programming. Love the remote feature....could control and program from anywhere on the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult install ever for the Geek Squad. Unit works fine once you understand how to program it day by day. Probably just best to keep it simple in setting up the program.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Redrocket. Thanks for sharing your feedback on Nest Thermostat. We’re sorry to hear you had trouble with the installation and setup. This is not the kind of experience we want to share with you. We’ll use your feedback for future improvements with the products and services we offer. Meanwhile, you can check this link about the basics of how to use the thermostat: https://support.google.com/googlenest/gethelp

      For support concerns around the performance or features of the thermostat, please contact us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the system. The system allows for me to keep control of my AC system. No exactly how much energy I’m using and be able to understand where can I cut down a little bit on my energy consumption.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I like that it turns on when you walk past it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and quick install. Does it’s job.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. Easy/quick to install. I’m sure there are other thermostats with more features at a higher price point, but for my small home and basic needs this works great. Interface is simple and user friendly. Thinking of getting my parents one for Christmas. Also if you have a Pg&e account you can claim a $50 rebate, which makes this product a must get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Miss the Nest app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dislike using Google Home. I miss the Nest app. The thermostat itself works great my home is more evenly heated and it’s easy to use one else you learn it. I set up a schedule when ig first installed everything and can no long find where to edit the schedule. Otherwise it’s a nice smart home tool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money and it works without a C wire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I needed to upgrade from an old Honeywell model. Had trouble finding a model that has no C wire, but this one works and it's cheaper too.

    I would recommend this to a friend