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Customer Ratings & Reviews

Your price for this item is $118.99
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 1816 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,816 reviews
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it was missing the screws, still a good product has been working well with no problem. The wifi set up was a little annoying but once I got passed that it was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what we wanted, love the color and how easy it’s to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unknown compatibility with an OLD A/C unit

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat does what is advertised - but it is not as simple to understand A/C unit compatibility as I had hoped. We have an old (1970's?) all-in-one packaged HVAC in an apartment, and the Nest sometimes doesn't have control of the unit fan. So even if the cooling or heating are off, the circulating fan stays on - I can't tell if this is caused by incompatibility or just my old A/C unit. Ultimately I like being able to use Google Home to control the thermostat wirelessly. The touch controls are average.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, we appreciate your time sharing your feedback with us. The Nest Thermostat works with most 24V heating and cooling systems, even old ones, including furnaces, air conditioners, boilers, and heat pumps with either forced air or radiant delivery. You may try using our online compatibility checker to ensure that your system is compatible with Nest Thermostat. Here’s the link: https://store.google.com/us/widget/compatibility/thermostat

      Check this link to learn more about Nest thermostat compatibility: https://support.google.com/googlenest/answer/9246656

      You can check Beginner's guide to the Nest thermostat to learn the basics of how to use your Google Nest thermostat, change settings, set temperature schedules, save energy, control it with your phone, and more. Here's the link: https://support.google.com/googlenest/answer/9248184

      You may also contact our support team anytime for any questions or concerns about your Nest Thermostat. Reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Happy with the Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest seems to be working fine, though I haven't tested its "extras", eg programming it to change temperatures. Since our boiler tends to cause problems, I wanted a thermostat that would allow me to see problems when I'm out of town during the winter months. This will allow me to have the breakdowns fixed before the house (pipes) freeze. I like being able to check and change the temperature from my iPhone. I haven't a need for it to "learn" my heating habits. I'll eventually program it to adjust the temp several times per day, but I only desire set times and changes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design and works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize it from the photos online, but the face of this Nest thermostat is actually a mirror. This is really cool because it means that it reflects the wall color on the opposite wall, making it blend with any decor. We had the more expensive one of these in our last house, but I like this one better. The "learning" function on the more expensive one was glitchy, causing it to turn off the AC sometimes when it was really hot and then it took a while to finally cool off (we lived in South Florida). This one is simple and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice looking thermostat. The way it works is a little different than the prior nest thermostat I had but it was easy enough to figure out. It was super easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    shopper

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, it works with app so you can remotely set & turn off & on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. It is easy to use and has a sleek design. The temperature control is accurate and consistent, ensuring a comfortable environment at all times. Additionally, the thermostat has smart features that allow for remote control and scheduling, adding convenience to my daily routine. Overall, I am extremely satisfied with this thermostat and would highly recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google’s great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When technology gets in its own way. Touchscreen is great, except when it doesn’t work. Got this to replace my Ecobee. Sleek design, quality feels great to the touch, simple installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works. Looks good. Easy Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old Honeywell with the google thermostat. Nothing was wrong with the old unit but I like how small the google one was and how you can check an app to see if you remembered to turn it off when youre not home. I was able to install it without the C (blue) wire. Everything works fine. The trim plate looks disgustingly like an afterthought in the design. Much cleaner without the trim plate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what you expect to be!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. I have had both models. This is a simple smart programmable one where the other more expsensive one is a learning one. For the new house, this worked just fine. Looks sleek and nice against my white wall and it was easy to hook up to a dual zone, heat pump forced air furnace. No issues with it. The only buggy thing I have noticed is the App temp reading toggles back and forth when you try to set a temp. You have to tell it a few times for it to take. I think that's just a communication issue between the app and the thermostat though. Really, it's a minor issue and will probably be fixed with an update. Overall happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well. went from a regular thermostat to a smart one on a rental property and seems to work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Excellent for a Family Caregiver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my 85 old year mother with dementia. Wanted a Thermostat that I could control to ensure that my mother is comfortable and not look so confusing to her. This Thermostat is set to show my mother the Heat or Cool that it is set at and what the current Indoor temperature is. It is also motion sensored as you walk by the Thermostat for viewing so sometimes my mother doesn't even notice it because when you walk by the Thermostat, it can just look like a plain Circle Disc on the Wall. When you stop to look at it, then you can see the information on the Thermostat. Love it. Works great. Now, I know my mother will be comfortable in regards to temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy to use and easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost so easy we could not believe it. Allows me to control different times of day and adjust from my smartphone! Great product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup. Works well with one exception.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest was easy to install. Setting it up via Google Home was quick. Works very well. My only complaint is with the "eco mode". My thermostat is in a formal dining room that doesn't get a lot of traffic. Consequently, the thermostat doesn't sense anyone home, so it goes into "eco mode" to save energy. By the time you realize eco mode is on, the house temperature has changed several degrees. Deactivating that mode on the Nest E is not nearly as easy as deactivating it on the more expensive Nest Learning Thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install works as it should the set up was easy I would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Thermostats

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new thermostats. We can program to lower the temperature while on the road. Only thing, I would like to be able to see the current temperature all the time rather than having to move in front of the thermostat for the temperature to show. It’s probably an energy saving measure and maybe I will eventually get used to it! Purchased 5 thermostats and received $250 TOTAL rebate from our Electric Cooperative for purchasing energy saving thermostats!! GOOD VALUE!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, SandraaR. Thanks for the feedback you shared, and we’re glad you’re happy with the Nest Thermostat. We understand that having the display on all the time can be ideal for you. However, your thermostat will always go to sleep to conserve power, and the thermostat screen will turn off when it notices that there hasn't been any recent activity nearby.

      We’d be happy to share this information with the right team for future improvements. We hope you're getting the most benefits out of the thermostat’s smart features. And if you ran into any concerns about the functionality and performance of the Nest Thermostat, please contact us anytime and we’ll gladly help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    GOGLE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good it wad the best …………………….,…………….,…….,,,,,,,..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Vs Ecobee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest Vs Ecobee …. Nest is the clear winner! I would say anyone who has used both would agree.. my power bill went way up when cause I switched to ecobee lite3 with 2 sensors.. even ecobee’s customer support said most customers that switch from Nest to ecobee are disappointed.. it’s nice having a Nest again &?knowing the AC changes to away within seconds of leaving the house and back to home the second I pull up.. The Ecobee would never switch, apparently it takes 2 hours of no motion detected for it to change if its not scheduled too, 2 hours is a long time.. Anyway if your reading this and debating between Nest & Ecobee get the Nest..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works nice, a little difficult to program, but the thermostat was easy to install following their instructions, but needed to understand your ac/heater wiring, additional this unit once loaded on my phone app for nest has to be reinstalled each time I want to use the app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, RobertM. Thank you for sharing your review on your Nest Thermostat. We're glad to hear that you had an easy time with installing the device. We'd like to know more details on how you program the thermostat and the issues you're having with the Google Home app on your phone. It's important to us that we provide you with the best help possible in resolving this issue for you. Please reach out to our team of specialists on our 'Contact Us' page by visiting the Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest