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Customer Ratings & Reviews

Your price for this item is $118.99
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 1816 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,816 reviews
  • Rated 5 out of 5 stars

    Weather Control!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for less than half price deal. Always have control of your HVAC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it; it keeps my warming system in my house under my control and DOES save money. easy to use and install ( just follow the instruction and do not act too smart )

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Was great until it wasn't! 2 1/2 months in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 2nd Google nest thermostat of the same type. This was great until it wouldn't stay connected to the app. Worked great for about 2 1/2 months and now it won't stay connected to the app so we can't control it remotely at all. Restarting it connects it back but it may stay connected for a day ir 2 then back to the same issue. I went through all the troubleshooting prior to calling then. Talking to Goggle nest customer service was pointless did all the same troubleshooting they have listed on the app that i told them i already did multiple times. I saw on anothwr review that the Google home app is the problem and they already know it but haven't done anything about it. I asked early on in the call if that was the issue to avoid wasting my time. The agent said she never heard of it only to put me on a long hold after the repetitive troubleshooting and tell me there is a problem with the Google app and they are working to resolve it. The problem with that is the review I had previously read about the app problem was already about 4 months old. I give up I'm taking this back and getting a Honeywell. I really wanted this to work badly but i refuse to pay and keep something that doesn't do what it is supposed to do. The whole point in a smart thermostat for me is to be able to control it remotely. Also i turned off the eco feature bc it kept setting my a/c at 80° in the middle of the morning and we work from home. In Texas heat that is the equivalent of no a/c. Google try again. Just won't be with me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the features! The ability for the thermostat to change temps when no one is home to save on our power bill is what sold us. We love it does that automatically after we setup that feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with Matter!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a Google person personally but purchased this model as it supports Matter which should work with HomeKit (Apple Home). It does in fact work with Apple Home. Setup process was simple for the thermostat itself and adding to the Home app so I can control it using Siri.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience purchasing went smooth as well as installation, would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoyment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my product i play every day and night im so happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, Smart, Check your wiring first

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the thermostat and the smart capabilities, I am knocking off one star because many homes don't have the proper wiring to use this out of the box, my house did not, so be aware. Also, programing is not intuitive, it is great once you figure it out, but I had to look for a while to find the right settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really neat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Connects to wifi and you can control thr temperature of your home from anywhere. You can set schedules and it uses your phone locations and a motion sensor to know when you are home. Turns the heat down automatically when nobody is in the hourse and turn it on when you show up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but could be better

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Google Nest, but it does have it's quirks. My husband does IT and each time he does stuff with our network, it always gets disconnected from WiFi and it's a pain in the neck to get connected again as my husband has to jump through hoops just to get it connected again. I personally have had issues with navigating it's interface and stuff as it's a tad confusing. It's good, but it could be less confusing to use - for me anyway. Lol!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Anibydesign, thanks for sharing your experience with us. We're sorry to hear you're having trouble with your Nest Thermostat disconnecting to your Wi-Fi. We suggest contacting our support team so we can assist you and check on your Nest Thermostat. We might need to perform some troubleshooting steps that may help resolve your concern.

      Also, to help with you navigating your Nest Thermostat, you may check this Beginner's guide article: https://support.google.com/googlenest/answer/9248184

      Reach out to us here anytime: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Must have!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the standout features of Nest thermostats is their smart functionality. They are equipped with built-in sensors and Wi-Fi connectivity, allowing you to control and monitor your home's temperature remotely using a smartphone app or through voice commands with compatible smart assistants like Google Assistant or Amazon Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set it and Forget it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this unit. Easy to install and set up, although I tweaked our program a few times, until I got it right. That's obviously NOT a flaw in the thermostat! One thing I have noticed, sometimes the unit will not initiate the scheduled program setting until it senses a presence nearby. For instance, setting will remain on nighttime temp, if we sleep past scheduled morning setting, until we walk out into the area where the thermostat is located. Not a big deal for us, so we still love this unit. Plus, we got a $50 rebate from our electric utility company!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value for Same Function and Style

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will keep this brief. The Oringinal Nest thermostat (2nd or 3rd generation) is still the best one out there in terms of functionality, style, and intuitive use. So I would actually give this a 3 out of 5 stars. HOWEVER, the fact this is about $200 dollars cheaper on sale then the Orginal and has all the same functionality in the app and on the nest (plus some people may enjoy the look).

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JustDat1Guy, we truly appreciate your feedback about the Nest Thermostats. Nest thermostats are designed to be more than just smart; they're also meant to be thoughtful and helpful parts of a home. And while every good quality product comes at a premium price, Google Nest worked on giving its customers a beautiful, yet affordable, and easy-to-install thermostat. It provides an efficient yet affordable choice to households that are interested in a smart thermostat without going over the budget.

      We hope you’re making the most out of its features. And if there’s anything we can be of help, simply let us know by visiting us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Very Useful Tool For Your House!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this, My Wife Loves this, My Daughter Loves this, My mother Loves This, Heck even My Dog Loves this! Once you get past the initial "Install/Set-Up" phase you will feel the benefit from using this Wifi Thermostat!! I won't go into a long detail review because you can just read about the features and performance on this product, You can Also go watch a good 1 or 2 detailed video review on this product if you wish, i recommend that you do! better than reading our reviews on this. We love this tool in our house and I'm sure anyone who is Tech-Savvy and likes new next gen gadgets will love this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the simplicity of the device while also being compact on the wall. Once you get it figured out, its simple and quite nice. It has a side touch bar to access the menu's and it lights up a little bit when you walk by it. Its very nice but if you dont have a c wire in your previous thermostat, you will have to get a c wire adaptor to use but otherwise very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted to upgrade my home thermostats and now with the new less expensive Google Thermostat, I decided to give em a try. After almost a month of use I'm very impressed, they're really easy to use (as long as you don't need your C-Wire). I love the Google Home app as well, the wifi integration to be able to change the temps on the couch or on my way home, very convenient!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    With common wire installed, everything was fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During installation I got an E294 error. Some research suggested that in spite of the Nest thermostat saying no common wire was necessary it appears in my case it was. The bad news is that the unit "remembered" the setup and there was no way to "factory reset" the unit according to Nest Support. So I returned it and got a replacement. With the common wire installed the installation went fine.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello ParG, thanks for sharing your feedback on Nest Thermostat. We’re sorry to hear about the error you had during installation, and are glad that the replacement unit went fine. We understand and appreciate all the efforts you’ve put on this. And we hope you’re making the most out of its features now that it’s working well. If you come across any concerns about the thermostat features, please let us know anytime and we’d be more than happy to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    pretty good product. easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new thermostat. I was able to install it myself. I works fine. I had some trouble programming it at first but i mostly have it figured out now. I had a different one in our last home that i really liked more but was unable to get it to work in my new home so i changed to this brand. It works as advertised and the price was fair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works very well, it is beautiful, and it does what he is supposed to do with the big advantage of the connection to your Home app on your phone. Ideal for who owns a unit but doesn't live there and needs to connect remotely. TIP: you need internet in your unit all the time otherwise the thermostat will still work but no remote control capability. TIP if you don't have a C cable with your old thermostat, you can still install this but it is tricky from a set up standpoint !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat for basic function and trending

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart thermostat and it doesn't disappoint. I can make adjustments anytime, anywhere from my phone or using my nest hub max. But what I love the most is the data the thermostat record of my energy usage. This is where it really shines if you want to make routines based around the day or time of year. If you want full control then get the Learning version, but for the rest of us this sku is perfect. I got it for the sale price making it worth it alone for the energy saved.

    I would recommend this to a friend