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Customer Ratings & Reviews

Your price for this item is $118.99
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 1816 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,816 reviews
  • Rated 3 out of 5 stars

    Not as great as other products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a tough review as I know this is the cheap product with nest. This does not connect to the nest app that has more feature than the google app does. You must install with google app which is very limited in functionality. The overall setup was a little difficult even with directed guidance in app. Felt it always disconnected from google app and could not be recognized. Had to keep going through the process. The cheapness is also found in the overall interface of thermostat. Not easy navigating with finger on side. You pay for what you get here. It does work but not necessarily the way you would want it to. Save the frustration and get better nest device if you are a google smart home user.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, we appreciate your feedback and thanks for letting us know your issues. We’re sorry to learn of your difficult experience with setup and functionality of your Nest Thermostat and the Google Home app.

      Using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools. It provides you with seamless integration with your other Google devices. And if you find it hard to navigate the thermostat from the unit itself, you can control the thermostat with the Home app even when you’re not at home so you can change the target temperature, select a mode, use temperature presets, change thermostat settings and a lot more. You may check this link that includes video tutorial for a brief overview of Home app control: https://support.google.com/googlenest/answer/9249866

      Also, if you will need to reinstall your Nest Thermostat in the future, the Google Home app will help you select all the right options for you and your home. You can use this help article as a reference: https://support.google.com/googlenest/answer/10125150

      Lastly, It’s important to make sure that the thermostat is getting enough power from your system wires as the connectivity issue of your thermostat is related to power issues. If your HVAC unit can’t supply enough power, the thermostat battery will start draining, and this results in your thermostat limiting its features such as Wi-Fi connection to preserve the battery. The resolution may be to install a common (C) wire in your system to deliver constant power to the thermostat. The power resolution will also help fix the connectivity issue. We recommend contacting a Nest Pro technician to check your system first and install a common (C) wire if needed.

      We care about your experience and your input helps us better understand our customers' preferences and needs. And if you have any concerns about your Nest Thermostat, don’t hesitate to visit us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect unit for the basic functions of heating and cooling with a few other neat things like the ability to put itself into eco mode when no one is home which helps save some energy. Easy to use and easy to install, maybe took 20 minutes.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Product

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    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it over a year ago. Super easy step by step guide helped me install it by myself and it connects seamlessly to all of my Google home products. I love I can have set temperatures for different times of the day, and it has definitely helped to save money on my electric bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic enough- don’t pay extra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the main things I was looking for in my thermostat. I can schedule it, control it from my phone, and is compatible with google home/mini. Bonus points for it looking awesome, having smooth controls and being very very user friendly. Side note: both my parents have the google learning thermostat. As far as I can tell, the actual learning is the only feature this device doesn’t have. I am glad I went with this model and saved the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it on Sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I bought it during the earth day sale google was doing and haven't regretted it since. So convenient to be able to control my thermostat from my phone or through my multiple google homes. Only issue is sometimes it is finicky with the app or voice commands but that still beats out the inconveniences of my old thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermotastic thermostat!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these thermostats! They work well with google and are relatively easy to set up and use. They don’t go through batteries like water and have a large display you can see easily from across the room. Some features(though I don’t use them) are really neat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and gets the job done!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly I ended up having to return it due to my house being so old and needed t be rewired. But I got one for my mom and she loves it. I love how it's so small and blends into the wall and looks like a cool space age piece. I love that now my mom is able to control the temperature of her house on her phone and I feel that Google Nest is so user friendly to set up and she's able to figure it out on her own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product doesn’t have all the features the other one has, but still good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install great video cheap subscrition will buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat. Price is slightly high.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Easy to install. Looks great. Just a bit pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you check to see if its compatible with your system. My furnace required an additional power adapter to install for the thermostat to work. Other than that, works great. I can control the temperature from anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat with issues

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and I love being able to change the temp from anywhere. However, it is annoying that I have to reconnect the thermostat anytime the power goes out.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Andyhockey02. Thanks for sharing your positive experience with the Nest Thermostat, and we're glad to hear that you enjoy the convenience of being able to change the temperature from anywhere. We understand the frustration you've expressed regarding the need to reconnect the thermostat after a power outage. We want to know more about your concern so we can provide a better resolution for your concern. We recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Awesome Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. My folks are in their 70s and are not too keen of anything that’s touch screen. However, they’re able to learn and use this thermostat. It really does help when you can cool down the house from your phone in a remote location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have previously owned the Learning Thermostat, but didn't really use any of the learning features so thought I would check this one out. The control on the side takes a minute to get used to if you have used the dial kind before, but it's actually very nice to not have to touch the screen. Setup was easy through the Home app. The mirrored screen is pretty and the unit is small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made my Apartment Thermostat efficient!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this thermostat to upgrade my apartment regular thermostat. This made my life easy. Now I can set up the temperature when I am away from home. I can also program my temperature according to my availability at home. The operation is not easy in the beginning. With the manual , which is written elaborately to explain all the steps. This is very energy efficient thermostat makes the heating and cooling job efficient in any home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used it very long but the set up was very easy and its simple to use. I like being able to work it from my phone as well. It wouls be nice if the vanity plate came with it but i guess its not always needed for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thermostat especially for the price. It works great and I love that it automatically adjusts when you are away from home. The only improvement I would like would be to make the ‘slider’ on the side of the thermostat a little easier to use when adjusting the temp but overall it works great and is easy to use and program.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi LCLV, thanks for posting a review. We’re glad to hear that you are satisfied with Nest Thermostat. Your feedback is important to us, and we’ll make sure to pass along the details of it to the right team, as we’re always working to improve our products and services. If you need help with your device, you can always reach out to our support team. We’d be happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Simplicity

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this thermostat works with your system, I highly recommend this over the nest learning thermostat. Straight forward installation. Good had really crated a good ecosystem within the goggle home app. The features this thermostat has is amazing. It's great having the ability to adjust the temp when we're out of town. We never come back to a hot or cold house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK but with caveats.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works OK but unfortunately, I needed something that could run on battery only because my home's heating is not wired correctly. I ended up spending $1K to have a heating contractor re-wire before this would work properly.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there. While we’re glad you got the Nest Programmable Thermostat up and running, we’re sorry it may not have been the best fit for you. Don’t hesitate to reach out if you need any support: https://support.google.com/googlenest/gethelp? Nest

  • Rated 4 out of 5 stars

    Good with phone or pad app

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the more expensive Nest thermostats, then lightning shorted them out. These look good and the Google App connects faster than the old Nest App. But if you want to touch control them, it's harder. They don't have a ring that turns like the older ones, so it takes finesse to touch the side just right.

    I would recommend this to a friend