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Customer Ratings & Reviews

Your price for this item is $118.99
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 1816 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,816 reviews
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the system. The system allows for me to keep control of my AC system. No exactly how much energy I’m using and be able to understand where can I cut down a little bit on my energy consumption.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning the app

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was pretty easy. The app is easy to install. I have struggled to learn how to use the app, but that is probably a reflection of me. I would still recommend the thermostat. The ability to control the thermostat remotely, setting schedules, and monitoring usage it a great benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you set it up, its great. Quality dial and worry free ease of use and programming. Love the remote feature....could control and program from anywhere on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money and it works without a C wire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I needed to upgrade from an old Honeywell model. Had trouble finding a model that has no C wire, but this one works and it's cheaper too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents house. Seems great value for the money. It does not have the learning feature which may not save them as much money but they are always home so it did not seem necessary. Did have some difficulty setting it up but seemed to be the unit and not the thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great for our new build!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy for us to install and the app is easy to use. I recommend the trim plate if your home already has holes in the wall since the nest thermostat without the trim kit may not cover the old holes. Overall, great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked this beaut up and installed tonight. Pretty easy, but your mileage will vary depending on what wires are back there. Works with Alexa, the app truly makes things easy as can be to install. I can now set my thermostat downstairs anywhere in the house, so when my wife falls asleep I can knock the heat down a couple degrees :). Well worth the money. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked for a while then...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my parents to be able to adjust temperature from downstairs without hbing ro climb the stairs. A bit difficult to navigate for individuals who arw not exactly tech savvy.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Shayla. We appreciate you sharing this with us. With your Nest Thermostat you can control and adjust the temperature using the Google Home app. We recommend checking this resource for instructions on how to adjust the temperature of your Nest Thermostat here: https://support.google.com/googlenest/answer/9249866

      If you have additional questions or need further assistance with your Nest Thermostat, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Easy to replace but hard to setup in the app

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instruction on how to replace it with the old thermostat was clear, but unfortunately, the good setup process was not very straightforward. Took me multiple tries for it to show up on my google home app and connect it with amazon's alexa

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi amuzhaqi, thanks for posting your feedback about the Nest Thermostat, and we're sorry to hear that the setup process was a difficult experience for you. We can imagine how hard you tried, and we appreciate the time and efforts you've spent on this. We're taking your feedback and we’ll share this with the appropriate team to work on improving the products and services that we offer. And if you run into any concerns or questions about the performance and functionality of your thermostat, simply let us know anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Super simple setup!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a way to control my AC units, especially upstairs, since the kids always seem to leave it running! We bought 2 of these and I must say, it took my wife and I no time to install them. Also the controls are no overwhelming to learn!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and easy to install and setup. It'll be interesting to see if it actually saves us money on our electric bill since it goes into Eco mode and raises the temperature on the thermostat after not sensing any movement in the house. One thing to make sure is that you have a common wire, we didn't , but it was easy enough to run and connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Just Right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded to smart thermostats that keep the house just right. The best part is the ability to check and adjust the temp from my phone from just about anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make Your Life Easier

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this thermostat in my apartment and I quickly started saving money on our energy bills. with the with the ability to set schedules and preferences, we hardly have to change it. In the occasion we have to change it, we use the voice commands through our Amazon devices or through the app.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS IT'S HORRIBLE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC thermostat is horrible and unfortunately I can't return it. My previous thermostat would allow me to either turn the fan completely off or have the fan on auto. This thermostat has no option for the fan to run on auto. It's supposed to also have an option to turn the fan off completely and run it intermittently, but even though I've followed the instruction in doing this, it still runs constantly. Since it's running all the time, my electric bill has gone up so high. It was an open box purchase, but it was labeled as "EXECELLENT CONDITION". These open box items should have a longer return time frame because in my case, I was not aware that there was a problem and a defect until I could have my AC contractor verify this.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, KayeT. Sorry to hear you’re having problems with Nest Thermostat running your fan constantly. This could mean there is something happening with your wire in the thermostat’s G terminal as this is where fan control happens — we’d like to investigate and see what may be causing this. We’re ready to help 24/7: https://support.google.com/googlenest/gethelp? madebygoogle

  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought no touchscreen would be annoying to use but this thermostat is designed perfectly. It can be controlled from outside of the house too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unobtrusive Thermostat

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it needs to while looking classy. Only slight con is that it is not a rotating bezel. However, you end up using your phone or just asking Google to change your temperature anyways so there's no need to physically touch the thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life changing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome. Really helps with efficiency in your home. You can EASILY set timers for when the air should kick on or off. If you’re away on a trip or vacation on your way back you can turn it on remotely so when you get home you’ll be comfortable right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these, one for downstairs and one for upstairs. They work seamlessly and easy to read and navigate through. I love the fact that they are like mirrors when not in use. I installed them myself but I have an electrical background, very easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    best Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat works well, the app is easy to download. You have to read all directions and explore on your own to get a full understanding of how it works. The Eco feature is very nice. Not crazy about the morrow front look but that was the only one in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East to install and use. Check with your energy provider for a rebate (submit w/I 60 days of purchase). Check your current hook up before buying to ensure it’s compatible and won’t cost you more money to hire an installer.

    I would recommend this to a friend