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Customer Ratings & Reviews

Your price for this item is $118.99
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 1817 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,817 reviews
  • Rated 5 out of 5 stars

    NEST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works as advertised, easy to install.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good when it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase this as my previous nest thermostat quit working the coldest day of the year. The one that failed kept showing the temperature going up and wouldn't read the correct temperature. This new one had a bad mount plate (not sure of the correct name) luckily I was able to the previously failed thermostats plate. Also when troubleshooting the failed thermostat I reached out to Google Nest support and they tried to blame my wifi signal for rising mis read temperatures even after I disconnected the wifi from the thermostat. I understand that a failing wifi chip could overheat a device but dont blame the wifi signal that isnt connected to said device for it. They even recomened I replace my router before replacing the thermostat. Bottom line is be cautious with this thermostat the failed one lasted about 3 years. It costs more than some smart thermostats. But like most electronics these days, QA and support seem to be lacking.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi there, Magemasher80. We’re sorry to hear your experience with the Nest Programmable Thermostat and the support team wasn’t the best. We’d be happy to take care of you and see what went wrong. When you get a moment, reach out to us here: https://support.google.com/googlenest/gethelp? Nest

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this little thing has been amazing. I had exist gadgets connected to Google Home so I had no difficulty setting it up. I get to change the temperature from my bed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my thermostat to this Google Nest and it was the right decision. It is really easy to install, it comes with everything you need. I would recommend getting the backplate for extra support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, I had an older next but it broke because we dropped some furniture on it. The new one is a little different user interface, but still works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Stephen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product lovely design fantastic integration with the stock system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install by myself, and both monitoring and adjusting work great as long as the internet remains available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to use. Not touch screen but nice and easy to assemble. I wish the mount bracket came with it or it should be available in store to buy like the system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works and it easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good easily to install sometimes have a few bugs but overall great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real electrical bill saver

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can access it without getting up. Learns your schedule and it’s eco friendly. Really does help lower your bill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well. Sort of.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works well but I’m having issues. It often gets disconnected from network so I’m having to reset it daily.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thank you for sharing your review here. We're sorry to learn that you're having some connectivity issues with your Nest Thermostat. This is not the ideal experience we want you to have. We'd like to take a closer look at your device and help you with troubleshooting steps that may improve the performance of your thermostat. Please reach out to our support team by visiting our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Awesome Upgrade!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome upgrade looks cool and is easy to install and setup on the app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the learning capability of google thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Round is cool.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product that works well and easily. Looks nicer than another utility rectangle. Also love the rebate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set Temperature from in bed or on Vacation

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can set the temperature from im bed or watch it on vacation. Great if you live in cold weather to make sure pipes dont freeze while out of house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Internet please

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the original. You must have a google account to link and get this online to use. Can not use with out having internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our thermostat we used it every day it’s very helpful with a one-year-old having the app turning the temperature a different temperature while giving her a bath

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic item that was easy to install and setup. The scheduling is easy to configure and works well. It’s awesome to be able to override when remote and access the thermostat. It’s a great looking item too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the best part you can be at work and change the temperature

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Google Nest is disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had nest gen 2 and worked great. Installed Nest smart and it would not connect to wifi. You can not manually set it up either. Researched and have heard this is a common problem. Went with Ecobee premium and no issues.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Combs. Sorry you ran into trouble connecting your Nest Thermostat to your Wi-Fi network — we understand how frustrating that can be. Here are a couple of troubleshooting steps to get your device back on track:

      1. Check for a W5 help code: If your thermostat can’t see any nearby Wi-Fi networks, including your own, you may have a W5 issue. To access Network settings, press the thermostat ring and open the Quick View menu. Then, select Settings and turn the ring until Network appears. If you see an Error - nest.com/w5 message on your thermostat, go to Troubleshoot a Nest thermostat W5 code.
      2. Restart your thermostat: On your thermostat, go to Settings and then Restart. After your thermostat has finished restarting, use the Home app to try to connect again.
      3. Restart your router: Sometimes a router restart can get your network to show up on your thermostat.

      Here’s a link with more details: https://support.google.com/googlenest/answer/9249211?hl=en#zippy=;

      If you still have problems, don’t hesitate to reach out to us: https://support.google.com/googlenest/gethelp? madebygoogle