Customer Ratings & Reviews

This product was easy to install and easy to use. So convenient to change temperature on the phone. Love it!

It’s really easy to install and use, exactly as expected!

It’s a nice product easy to work with..I recommend it.

It works great my only issue is i got big man hands and its real sensitive so operating it from the thermostat itself is an issue for me i have to use my tablet or phone.

Wanted to get a smart thermostat to replace the old dial thermostat that was on when we purchased our home. We have alot of Google itemsand decided to puchase the Nest. Looks great on the wall, easy to turn on/off, set the temperature through the Google Home app.

It is definitely an upgrade but its very basic when it cone to how you can control it from the app. You cant turn it on or off you can just set comfort temperature.

I returned this unit. I had a c wire issue and even when fixed this thermostat gave me issues. Didn’t act reliably and google themselves couldn’t assist me with the issue. It would misread the actual temperature in my home.

The Nest Smart Thermostat was easy to install with the help of the app. Programming the schedule with the app was easy, as well. My favorite feature is changing the temperature using my phone no matter where I am!

Google ended support for my previous Nest, so I replaced it with this model. Temperature control seems fine, but the touch interface on the side of the thermostat does not work as well as the rotating function of the old thermostat. Additionally, this model uses standard batteries instead of an internal battery and will disconnect from WiFi when power is lost. I believe my previous thermostat would stay connected for some time. Lastly, requires 5 wire for heat and cool. Description says "C-wire, 4-Wire"; which is slightly confusing. There is a power kit available, but I chose to run an additional wire.

I will never go back to a thermostat I can't control from an app on my phone. This small thermostat blends in with room decor and has a convenient touch screen. I took one star off because I think some of the features could be a little easier to use.

I recently installed the Google Nest Smart Thermostat (Snow) and I’m extremely satisfied with how it’s improved my home. Installation was straightforward, even for someone with limited experience—it took me less than 30 minutes using the Nest app. The design is clean and modern, and the Snow color blends perfectly with my walls. It looks great and doesn’t draw too much attention. What I love the most is how smart it is. It learns my habits, adjusts temperatures automatically, and helps me save energy. The Google Home app makes it super easy to control remotely, and I love being able to adjust the temperature from my phone or with voice commands. The energy-saving features are a huge plus, and I’ve already noticed a difference in how often my system runs. It's affordable, easy to use, and works flawlessly. Highly recommended for anyone looking to upgrade to a smart thermostat without breaking the bank!

Easy install. Reliable connectivity. Love the fact I can change the temperature from my bed now. Also like that it goes into eco mode when no one is home. Great deal with the ComEd rebate too. Note: No C-wire is required to install. Proof of my configuration in attached picture.

I purchased the open box item via BB’s site. Everything but the manual was included - that is easy to obtain via google search. Anyhow. Some nuances in setup, I had to “lie” to the app to get it to recognize wiring. After that, scheduling was easy. Screen activation via presence is kind of nice also. Matter integration allows me to add to HomeKit and the interface is easy to navigate - same can be said for Google Home controls. Do yourself a favor and get the trim plate, my thermostat was attached to an early 90s vertically placed electrical j box and the Nest plate integrates well.

Good quality and easy to use manually or from the app. I love that you can adjust the temps straight from your phone while you ate home or away from home. Installation was easy.

For many years I was pleased with the generation 2 nest thermostat, unfortunately google decided to cease support for it so a replacement had to be found. After review this seemed to be an easy replacement, which it was. I was able to change over to this in about 20 minutes. Still learning all the 'bells and whistles' to it but overall, it was an easy transfer.

Quick and easy install Google has a guided setup which takes about less than 10 minutes, very sleek really like brush nickel look and the screen is very subtle with limited controls performs very well the device learns your habits and finds ways to save you money which is cool. The google nest thermostat was the last piece to turning my house into a smart home and we really enjoy the ability to change the temperature of the house from our phones.

I love this item. Although it took longer than 30 minutes to install based on review suggestions. When doing it yourself there are a few things to consider. We had to get advice from our hvac friend.

Husband installed in about 30 min. Is so nice to be able to change from any room in the house or across the country. Is a game changer for usage.

The instillation was “spendy,” but it got done. After a month, three electricians and a furnace technician, it works. We purchased a 1914 house two years ago, and we are systematically upgrading. Be wary of embarking on choosing this for a very old house. It works, finally.

Great value, Looks beautiful and easy to read display. Very simple and straight forward installation. No C wire needed. Make sure to check local rebate from energy provider.