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Customer Ratings & Reviews

Your price for this item is $118.99
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 1818 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,818 reviews
  • Rated 3 out of 5 stars

    Fussy thermostat. Prefer ecobee

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fussy to set up, system ramps up slowly. While I appreciate the simplicity, it seems to not agree with my HVAC equipment. Ecobee seems to have an easier time negotiating with my equipment than this thermostat

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, TennermanHook. Thanks for sharing your experience with us. We're sorry to hear that you're having some difficulty setting up your Nest Thermostat with your HVAC system. It's important to verify your system's compatibility and we recommend using this Compatibility Checker tool on our help page: https://store.google.com/us/widget/compatibility/thermostat

      Once you verify your system's compatibility, you may reach out to our support team so we can check on the issue and provide you with the best possible help. Please use this link to contact us: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat works great! Easy to use from the phone and convenient. I love the motion sensor display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pretty much a plug and play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and use- was nice that it synced with my other google items so quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High value, great smart home upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really convenient & economical upgrade for nearly any home with seamless integration with a Google home enabled household. Highly recommend & excellent value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate from your house or smart phone. User friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thermostat.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat. Especially the fact that you can control thermostat from anywhere. I was deciding between the next gen thermostat vs this but this is bang for buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put this in our upstairs to be able to monitor and control. Comfort mode is really nice and can use the app to set schedules for temp adjustments.new look is much more modern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return and get the more expensive one because this one wasn’t compatible with my heat pump

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have best way to keep a house cooked or heated on the go

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too basic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too basic doesnt work inside the nest app, i wanted more functionality for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    It's great and has already paid for its self.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this thermostat. It has lowered my power bill 30-50 a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT!................... HIGHLY RECOMMEND

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a little clunky but works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works well. Touch pad is a little clunky but you can just use your phone.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello pabloh, we appreciate you sharing your review of your Nest Thermostat. We're sorry to learn that you're experiencing some issues with the touchpad and we would like to assist you in improving the performance of your Nest Thermostat. We'd recommend that you reach out to our support team and help you in finding a resolution. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Easy to use and beneficial

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our nest thermostat! I have been handing them out to all my customers upon install cause I know it will help with the production report for their homes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    temperature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a family member as a gift. Loves it because they can save money to save on energy cost to lower thermostat while at work and increase temperature before they get home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use, $75 Golden State Rebate makes this a no brainer to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Home Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an easier way to automate my heating and cooling needs and this hit the ball out of the park! Works as advertised and is easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for what I want

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I just wish it had homekit support so I obly have to use one app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Being able to control everything from my phone makes is nice when out of town.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work okay, but I have a heat pump so it doesn’t remain consistent and it changes between settings so i Have to manually update it otherwise it gets super hot in my house. It’s easy to use but I don’t like the pre set settings that I am unable to delete. You can only access it with the app as well and not through the nest itself.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Lindsey, thanks for sharing your experience with us. We're sorry to hear that you're having some difficulty with the inconsistent settings issue of your Nest Thermostat.

      If you want to remove a temperature, simply follow the steps below:
      - While viewing your Nest thermostat, tap the day of the week that has the temperature you would like to remove.
      - Select the temperature you want to remove.
      - Tap Delete. The temperature will be removed from the schedule for that day.

      If removing the temperature schedule doesn't fix the issue, you may try resetting your Nest thermostat. This will help clear out some or all of your personal settings, such as the temperature schedule that may be having some issue. To reset, go to Settings and then select Factory Reset . Your thermostat will ask you to confirm your choice. Once you’ve confirmed, your thermostat will take a few moments to reset.

      We understand that long time Nest users, like you, enjoy viewing their Nest devices from the Nest app. However, we wanted to make the Google Home app as the one place where you can control all your favorite Nest and other smart home devices with the Google Assistant.

      If you need further help, you're more than welcome to contact our support team and we'd be happy to assist you further using this link: https://support.google.com/googlenest/gethelp Nest