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Customer Ratings & Reviews

Your price for this item is $118.99
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 1818 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,818 reviews
  • Rated 5 out of 5 stars

    Always happy with Nest products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to solve an issue with it, but it was the way the AC unit was set up in the house, not the thermostat. Works well and excited to use it in the summer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart and practical

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very practical but the installation service should have been more thorough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nest review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set it at 72 or 71 and it keeps on going back up to 75 or 82. I can't figure out how to make it stop!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Jesse, thanks for reaching out. We’re sorry to hear that you’re having issues with your Nest Thermostat.

      The unexpected temperature changes may have happened due to the existing schedules. You can customize your preset schedule based on your preferences:
      To check your existing schedule:
      - Go to Google Home App > Settings > Schedules > Clear schedule.
      - Create your temperature presets - go to temperature preference > temperature presets > create customer.
      - Create a new schedule - Settings > Schedules > Add > Select temperature > select start time > Add to event > done.

      To remove:
      - On the Home App
      - Tap settings > schedule > tap the preset temperature > remove.

      If the issue still persists, we’d be more than happy to help you. You can always reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Only had a couple issues keeping it connected to my app on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised. able to use with smartphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart & convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks google for creating this. No more need to walk to the thermostat to change settings. Can do it all from my phone with the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great thermostat

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent thermostat and easy to install!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat for the cost

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to adjust the thermostat from my phone. Very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best (above the rest)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better thermostat on the market than the Nest version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice interface on my Google Home. It will be nice to have an easy way to save some money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was easy. Setup was also easy. If you don't use Google Home app, setup week be more difficult.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Houston Freeze

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is awesome. After the Houston freeze I thought I had to purchase a new one because it wasn’t working but in actuality I just had to recharge it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but wish it worked with the Nest app and had a plate.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, thanks for the feedback you shared, and we hear your concerns about the Nest Thermostat. We understand that having a trim plate included with the purchase, and being able to control the thermostat with the Nest app, can be ideal for you. Feedback like this helps us better understand our customer’s preferences and needs, and we’ll certainly pass this information along to the right team for future improvements. Meanwhile, if you find yourself in need of any assistance, you’re always welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nice thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent home thermostat. Easy to install by yourself and helps reduce energy consumption.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart thermostat, with easy to use app and controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Read product suitability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use a product because apparently it not suited to be replacement in my case. Reference on a box with model validation was great resource

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart home must

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to add to app. When it is finally set up it works great.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Johnj, thanks for taking the time to share your feedback. We regret to hear that you had challenges adding your Nest Thermostat to the app. Your feedback is important to us as we’re always looking for ways to improve your experience. If you need any assistance, you can always reach out to our support team. We’d be more than happy to help you anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it this far. I will update this a year from now and see if the "wow" factor holds up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helps manage my electricity very well. Good choice for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to set and has lot's of flexibility.

    I would recommend this to a friend