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Customer Ratings & Reviews

Your price for this item is $118.99
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 1815 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,815 reviews
  • Rated 5 out of 5 stars

    Google thermostat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this one, no need to upgrade. It does what it needs to do in a very smooth way. Dont spend more than this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my elderly parents. Very easy for them to operate. Very simple. Great value for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Furnace updated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got them installed. I really love them. I can check on my new furnace and garage temps anytime of day. Highly recommend them. It was tricky getting set up. Had to have my electrician call for instructions. I could not have done that myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a pretty cool little device, really changes the look and feel of the room i installed it in. Wish i had done my research first before buying it. Even though it uses batteries it still needs an outside power source for the Wi-fi feature to work. A little annoying that a product that is advertised as a Wi-fi thermostat needs extra stuff for that feature. You will either need to connect a C wire to the unit or buy a Nest Power Connector. I do have the C wire connected to my Nest but still says theres not enough power for the Wifi to work. Though i am able to turn ON the thermostat via my phone app, BUT it will randomly disconnect from the Wi-fi and then i have to manually turn it OFF from the Nest device.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi, KnockKnock. We understand you're having trouble connecting your Nest Thermostat to Wi-Fi due to the missing C wire. This can be frustrating, but I'm here to assist you!
      In some cases, a C wire or Nest Power Connector is needed to provide consistent power to your thermostat. If you encounter an error message stating "The C wire isn't getting power," here are a couple things you can try:
      Turn off the power to your thermostat at the circuit breaker.
      Carefully check the C wire connection to ensure it is secure.
      Turn the power back on at the circuit breaker.

      If you're still experiencing issues after these steps, don't worry! You can contact a pro for help, or you can visit our support resources for troubleshooting steps and more assistance.
      Here are some links that might be helpful:
      Error codes: https://support.google.com/googlenest/answer/9240096
      Contact us: https://support.google.com/googlenest/contact/social_googlenest Nest

  • Rated 4 out of 5 stars

    Updating from 1st Gen Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wiring was different and didn't work without changes at the main board. Would have been nice if all the programming transferred over. Best Buy experience was fine though. Hope Google will support the product for the long term as they are stopping support for 1st and 2nd Generation even though the hardware was still working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted change my old thermostat, found this one on the store and I really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title: Smart, Efficient, and Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart thermostat makes controlling home temperature effortless. The app is intuitive, scheduling is simple, and energy-saving features really cut costs. It learns preferences quickly and adjusts automatically for comfort. Sleek design blends with any décor. A must-have upgrade for convenience, efficiency, and smarter home climate control.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works but it’s not the same.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best is a nice product but this model doesn’t actually spin like previous models I’ve owned. It’s more touch and swipe based. For my use case I have older people in the home and it’s more difficult for them. I didn’t return it but it’s caused issues.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, Dave. Sorry to see the Nest Thermostat wasn’t quite what you were expecting. Your feedback is valuable to us and we’d like to hear more of it. When you get a second, here’s our survey: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 4 out of 5 stars

    Ease of the Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the next thermometer, so far so good, was easy to set up , but only confusing part was if I needed a c-wire or not. This was great because now I know if anyone is increasing the heat. Had an issue with in-laws turning on the heat in the middle of Summer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thermostat ever.I have it for almost 2 years now. Perfect quality, easy to use and easy to install too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up, super easy to use. I love being able to control everything from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat at a great price! One of the cheapest smart stats you’ll find and the controls are intuitive and install was pretty easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My thorough experience as a first-time Nest-er.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the nest for about two weeks now and so far everything is going well. I love the fact that I can check the temperature in the house when I’m at work and also lower it when I go to bed or when I’m not going to be home. I thought you would be able to set alerts for when the temperature goes above or below a predetermined setting but you are not. My heat-only system didn’t have a c wire so I purchased an adapter online (NOT the nest power connector) to power the nest and it has been working great. I’m so satisfied I purchased another one for my second zone. As an added bonus I was able to get a rebate from my power company, too. The install was fairly straightforward but not without its issues. It took a few tries for the nest to detect all of the wires which was a bit frustrating because the wires are supposed to be “locked in” by little tabs on the unit but not every wire was able to be “locked in” and still detected by the unit. If the adapter wire was ran behind the wall it might have made that easier but I am not too sure. Since the unit has been working ok that is a project for another day as I am not too bothered by the exposed wire to the outlet. It’s important to note that I am not an electrician or very “handy” when it comes to DIY projects but I am generally able to figure it out between the instructions and YouTube/Google. The setup process for Google products has always been a headache for me and this was no different. Luckily, customer service was open late to assist me and get the device setup. The issue that I was having was the google home setup process kept failing at the very end saying “something went wrong.” I had the most recent version of the app and tried all the troubleshooting steps like factory reset of the nest, phone reset, with no success. Surprisingly, the customer service rep had me turn off cellular data on my cell phone and restart the setup process with just Wi-Fi on and that worked to complete the setup. Who knew!?!? Overall I am very satisfied with the entire experience and would recommend the nest to anyone looking for a smart thermostat. The install process didn’t require a high level of skill to complete just a bit of finesse. The manner in which the app walks you through the entire process is easy to follow. Another important note is that this is my first smart thermostat so I have not had experience with the prior nest app/device. The google home app is intuitive and simple and makes using the nest a breeze. The nest device also shows the indoor humidity level and current outside temperature which is pretty neat.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Director

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use from your phone. Is to install plus energy efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Great features for phone controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade your home!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to program, and what an upgrade! No home should be without a Nest thermostat! And in the middle of the night when you want to adjust the temperature, there is nothing like grabbing your phone and the app accommodates your wishes to increase the heat or AC. The “snow” is really white-white, so if you have white walls you’ll be in perfect shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for the early generations. Side access button much easier and keeps for a clean look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommending

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect thermostat. Easy to install and saving a lot of money $$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it looks. It was very easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok but annoyed at the fact that only one person can control the system.

    I would recommend this to a friend