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Customer Ratings & Reviews

Your price for this item is $118.99
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 1821 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,821 reviews
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy ordering and super easy installation Instructions would have been helpful instead of having to Utube

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is great.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to program. Instantly noticed difference in home ac system. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Great thermostat. I like that you can adjust it on your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technology!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! So easy to install and manage. I downloaded the app on my phone and it is so convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install, just follow the instructions. looks great on our white walls and matches our decor. Works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Temperature Control at your finger tips

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install easy to use great buy. even when I had an issue Google support was amazing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a reconditioned unit. So I have to pair the unit everyday to our phones in order to use our phones to adjust. The heat setting only blows cold. When it's hot it randomly goes to 78 degrees when we are sleeping so it feels like a sauna when we wake up. I'm sure we purchased the unit that says reconditioned and they did nothing to it. We only had 15 days to return it and by the time we were trying to see if it was us not knowing how to use it or it truly wasn't working it was too late. What I've learned not to buy reconditioned items from Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi Ccole. We're sorry to hear that your experience with your Nest thermostat wasn't the best. If you're encountering any issues with installation, usage, settings, or anything else, we recommend contacting us. We're happy to assist you and provide all the information you need. Tap here to get in touch with us: https://support.google.com/googlenest/gethelp?hl=en Nest

  • Rated 5 out of 5 stars

    Awesome Thermostat

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these thermostats. Love that I can change the temperature from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why did I wait so long?!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful addition to controlling our temperatures. Easy programming and senses when we are not home. Great technology!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this gadget. Convenient, can control from my phone. Very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works great. Seamlessly integrates with Alexa. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thermostat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thermostat. Easy to setup. Easy to connect. I’m happy with purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google-Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color looks cool. Easy to setup operate over app.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this thermostat on my 2nd floor hvac. I cannot for the life of me get it to connect to Alexa. I have the $200-something on my main floor and it connected without issue. I did try this one on my main floor as well and it would not connect.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi bdubs, we appreciate your feedback about the Nest Thermostat. We can imagine how hard you tried to hook it up to your Alexa, and we’re sorry to learn it’s a difficult experience for you. We’re hoping to learn more about feedback so we can work on improving your experience. And if you haven’t yet, please feel free to contact us anytime at Google Nest help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great thermostat!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, easy to setup! Works great with existing thermostat wiring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better for less

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to install and more affordable that the other version of the Nest thermostat. Does the job for a better price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new thermostat easy, to set remembers your settings and updates in its own. When I forget it sets it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice, but can't be used without the C wire, So I had to return it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Installation was very simple and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Home App

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue is having to use the "Google Home" app instead of the Nest app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Jorge699, we appreciate your feedback. We're sorry to hear about your disappointment with the move to the Google Home app for Nest Thermostat.

      We wanted to make the Google Home app the one place where you can control all your favorite Google Nest devices and other smart home devices with the Google Assistant. Here are some benefits you can get by using the Google Home app with your Nest Thermostat:
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - Your Google Nest devices and services will work together. For example, when one Nest Protect detects emergency levels of smoke or CO, Protect can tell the Nest Thermostat about emergency alerts and display those alerts.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.

      We'd like to help your further and see how we can provide you a better experience. Please reach out to our support team here: https://support.google.com/googlenest/gethelp Nest