Customer Ratings & Reviews

Not as many features as the more expensive model, but it does all we need it to do and it can be controlled from your phone.

Although I am deep in google home tech, this is a good albiet expensive thermostat. I was torn when my 1st gen broke to get this one, Ilike it, its beautiful, my only gripe is the touch response on the side is not that easy. sometimes but i'ts still a great thermostat.

The nest thermostat works flawlessly and did everything we needed it to do. We bought it mainly to control the thermostat from our phones. We also were interested in using the feature to set a range for both heat and cooling simultaneously (where the heat kicks on when it drops below a certain temperature, and the AC kicks on if it gets above a certain temperature in the house). Both of these features work flawlessly. The UI for the phone app is intuitive and easy to use. The setup and installation for the Nest while relatively involved was very clear in the instructions and easy to follow step by step. It is also worth mentioning that if you lose WiFi in the house, the thermostat continues on with whatever you had programmed. It will then reconnect automatically as soon as the network is available again. This feature is very convenient and helpful and happened to us twice. We lost power from a storm for a few hours, and one time our router went down and we had to replace it so our internet was down for half the day. In both of these scenarios the thermostat remained on and attempted to continue the schedule we had programmed, then reconnected flawlessly when the internet was back up in the house. I highly recommend the Nest Thermostat! Just get it, you won't be disappointed.

Great little thermostat. Not sure what the expensive one does but this does the trick. You can turn it on and off from anywhere. You can create a schedule. What more one needs?

This skill works well with the exception of it lacking explanation for setup (not easy). The Nest device you wish to control has to be verbally referred to as it is set up in your Nest account. For example, my Nest thermostat was in my hallway and during setup with the Nest app, it asked where the device would be located so it was named "Hallway." After Alexa wouldn't successfully follow through with commands I became frustrated and wondered why it wouldn't work by simply saying the suggestion from the skill description. After several tries, I wondered if I needed to say, "Alexa turn the 'hallway' to 72 degrees"instead of temperature. Thankfully Nest allows you to change the name of the thermostat in settings. Go to Nest app >> Settings >> Thermostat >> Where >> Label (and name it what you prefer to say to Alexa). It seems odd to say "hallway" because I don't just want the hallway temperature changed, so I labeled mine "thermostat." I'm happy to confirm I can now ask, "Alexa... change the thermostat to 72 degrees" and she'll reply, "Setting Hallway, Thermostat AC to 72 degrees." The most rewarding part is after the low tone, I almost instantaneously hear the AC come on!

Improved Nest Thermostat will make your life easier. Fairly easy to install, just follow the instructions, and there are a bunch of online instructions as well. The design is minimalistic and looks nice on the wall. Its function is the main highlight, you can do a lot with the Nest app, such as scheduling, and most importantly remote access. Nest makes it easy when you're on a trip to monitor the condition of your house/apartment, making sure the HVAC is working and saving energy when needed, making your energy consumption more optimal depending on your needs.

Its a great product.we save much energy than before

Perfect thermostat, looks great, easily programable

Great thermostat. I had the upgraded version of the nest until it broke when my son threw it across the room. Everything works as it should.

The price point of these make it good for a multi zone system. I have a boiler system, so it is unfortunate it doesn't have the smart logic for it, like the high end ones. Also a pain there isn't a central way to schedule multiple thermostats

Same as old, just with a better design. Setting up was only slightly tricky, not because of wires, but because of the app.

First Smart Thermostat. Easy to use. Very functional. Love Google.

Nice, work perfectly. I recommend other to put shade it

Works good. Easy to set up and connect to internet. Works good with iPhone app. Easy to control from app and physically on the thermostat. The display is bright crisp and clear. Just make sure your home has correct wiring for connecting it.

Excellent price, easy to install and very efficient.

I didn't have the write wire to connect this to my HVAC system. If dont have a "c" wire, it wont work. Got it connected to the thermostat and it worked fine for 5 mins, on the cool setting then switched over to heat. That's when I figured out we were missing a wire. The design is not my favorite. You control the settings my by the small touch buttons on the side. It's kind of a pain in the butt. Other than that, it's sleek and definitely nicer to look at then traditional thermostats.

I had a few issues with this thermostat that caused me to return kt. Foest off: Good luck trying to find out which generation this is. I had issues finding a temperature sensor for another room that is compatible, because its not clear what model this unit is. Second off: Installing the unit is fairly straightforward, but the google home app is awful to use. If you set up the unit without wifi you will need to remove it completely from your home app, factory reset the unit, and start from the beginning. In the end: For the price and with the California Smart Thermostat rebate (free $75 coupon) its not the worst product, but for what I’m looking for it just doesnt cut it. This is great if you want a sleek looking thermostat with somewhat reliable smart features

This is my second nest. We finally replaced the old Honeywell. This product makes regulating the heat in the home so much easier. We saw a 10% decrease in our heating bill because we were able to regulated the heat better with this device. Highly recommended.

Very good product with easy installation. Very simple to use from the App.

I do not have central air conditioning and as such, did not feel that I needed the more advanced features that the learning Nest model offers. So I purchased this model instead and am very satisfied with it so far. It's extremely intuitive to use and I love being able to not only actually program my heat (I had an old mechanical thermostat before this), but also to be able to control it remotely in case I'm gone for extended period of time. A word of advice for anyone looking to install this themselves, make sure to take full advantage of Google's compatibility checker ahead of time and learn the wiring of your HVAC/current thermostat first. I needed to have a C wire in order to use this product and while this wire was in the wall with the other two wires that my old thermostat used, the C wire wasn't actually connected to anything. I had to connect it to the new thermostat but also find it on the other end and connect it to the terminal on my boiler. If the wire didn't already exist in the wall, I believe I would've needed to run new wiring in order to use this product. The point being, setup was actually pretty easy but required me to have a deeper understanding of the wiring in my house first. The only potential con I would point out is the mirrored surface of the thermostat. If you plan to install this on a wall that gets a lot of lot or is otherwise very visible from other parts of the room, the reflective surface may bother you. Also, make sure to check with your local utility company as they may offer a rebate on this and/or other models! I was able to save an additional ~$30 by submitting for a rebate after purchasing.