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Customer Ratings & Reviews

Your price for this item is $118.99
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 1821 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,821 reviews
  • Rated 5 out of 5 stars

    Works well, easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, easy installation. Good for basic functionality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a terrible purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customization for temps and the timing is great, and so is being able to control it from anywhere is helpful. Set up was kind of a huge pain…install is easy but getting it connected to the internet was awful.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Logan, it's great that you liked the customization and control for your Nest Thermostat. We´re sorry for any inconvenience you may have had setting it up and connecting it to your Wi-Fi network.

      While Wi-Fi connectivity issue may be caused by several reasons, here are a couple troubleshooting suggestions that may be helpful with the connectivity issue:
      1. Make sure your home Wi-Fi is working.
      2. Check the status of the Nest service.
      3. Check that you have the latest version of the Home app.
      4. Restart your Nest Thermostat.
      5. Restart your router.
      6. Check for interference.
      7. Reset your thermostat's connection.

      Alternatively, you can reach out to us at Google Nest Support page for us to take a closer look at the issue here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Works flawlessly, easy to set up and saving me a ton on heating costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great programmable thermostat. Does good to keep energy bill down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Nest thermostat purchase. Excellent product. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Easy installation, easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really satisfied with this product because i have to order something extra for it to work properly

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Randy. Thank you for sharing your concern about your Nest Thermostat. We're sorry to learn that your experience with the device didn't meet your expectations. We hear your concerns, and have taken note of it. If you need any help in the future, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Didn’t work with my thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn’t compatible with my thermostat. It may have have damaged my a/c system.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Quez. Thanks for taking your time sharing your review on the Nest Thermostat. We're sorry to hear that your Nest Thermostat was not compatible with your existing system and may have caused damage to your A/C unit. We understand that this is a frustrating and concerning situation. If you suspect any damage to your A/C system, it's crucial to turn off the thermostat and consult a qualified HVAC technician immediately. They can assess the situation and ensure your A/C system is functioning safely and efficiently. If ever you change your mind and would still like to continue using your device, we recommend visiting the Nest Compatibiliy checker here: https://store.google.com/intl/en/widget/compatibility/thermostat to verify compatibility with your specific thermostat model and HVAC system. If you need more help and other concerns, please feel free to reach out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    I love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it so easy for me to remain comfortable with the touch of a button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, we hooked it up in less than 15 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall it is easy to install and works with alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase and good value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and good value. Works seamlessly with google home

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT THERMOSTAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT GREAT ASSISTANCE GREAT VALUE GREAT GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install, sleek, and awesome price with the instant rebate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great! No complaints at all, will report back if there are issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and how the system works with many systems

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Temperature is not accurate

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it needs to do. I wish the temperature sensor was more accurate. Its always off by 3-4 degrees.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Tyang. We're sorry to hear that you're experiencing inaccurate readings on your Nest Thermostat. When your system and thermostat are working normally, there can be a small difference between what the app and device shows. The Nest Thermostat will wait to turn on your system until it gets to about 1ºF (0.5ºC) cooler than the temperature you’ve set. This is to prevent unnecessary wear on your system and help save energy. Check this out for more info:  https://support.google.com/googlenest/answer/9233450

      If more help is needed, please reach out to our team of dedicated specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Looks good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, does what it is intended to do. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digital Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and aesthetically appealing. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to control the smart thermostat from my bed

    I would recommend this to a friend