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Customer reviews

Rating 4.4 out of 5 stars with 2265 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,265 reviews
  • Rated 4 out of 5 stars

    Pretty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so excited but then during installation process I find out that it isn’t compatible with my system. The more expensive ones are.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Melendes15, thanks for sharing your feedback. We’re sorry to hear that Nest Thermostat isn’t compatible with your system.

      The Nest Thermostat works with most 24V heating and cooling systems, including furnaces, air conditioners, boilers, and heat pumps with either forced air or radiant delivery. We are hoping that we will be able to provide you service in the future. We recommend using our online compatibility checker to ensure if your heating and cooling system is compatible with the Nest Thermostat. You can check it here: https://store.google.com/us/widget/compatibility/thermostat

      If you need assistance, you can always contact our support team. We’d be happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Outstanding bit of kit for the home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and works without any issues. A great way to control your temperature at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure out the eco part of it and it has its own little settings. (I'm not too tech savvy) but love how it looks and very easy to change temps!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, I had an older next but it broke because we dropped some furniture on it. The new one is a little different user interface, but still works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Liked it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall easy to install and very good support from product customer team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic item that was easy to install and setup. The scheduling is easy to configure and works well. It’s awesome to be able to override when remote and access the thermostat. It’s a great looking item too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to use. Not touch screen but nice and easy to assemble. I wish the mount bracket came with it or it should be available in store to buy like the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great upgrade. my thermostat was in a difficult place for access. now i can change the temperature with the sound of my voice. also set to raise temperature 30 minutes before we get up, so we never wake to cool house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google thermostat

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to control the temperature from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getcha one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to install, instructions were spot on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install by myself, and both monitoring and adjusting work great as long as the internet remains available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our thermostat we used it every day it’s very helpful with a one-year-old having the app turning the temperature a different temperature while giving her a bath

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set Temperature from in bed or on Vacation

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can set the temperature from im bed or watch it on vacation. Great if you live in cold weather to make sure pipes dont freeze while out of house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real electrical bill saver

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can access it without getting up. Learns your schedule and it’s eco friendly. Really does help lower your bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. Only thing is that you might need a wall mount adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim and sleek version at an afdordable price. It doesnt have the learning feature but thats just like an add on feature. You can always control it with your phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well. Sort of.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works well but I’m having issues. It often gets disconnected from network so I’m having to reset it daily.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thank you for sharing your review here. We're sorry to learn that you're having some connectivity issues with your Nest Thermostat. This is not the ideal experience we want you to have. We'd like to take a closer look at your device and help you with troubleshooting steps that may improve the performance of your thermostat. Please reach out to our support team by visiting our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Love Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not quite as easy to use and install now that Google got involved (I much prefer the old Nest app and interface), but it is still quite good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good I should buy it’s like the other nest thermostat 3 gen but it does not learn the routine of you going to work or not or turning it off or on at a different time and it works on my phone !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup even without C wire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used two of these thermostats to control ac units inside a large building. Was concerned because no C wire but turns out, didnt need it! still worked!

    I would recommend this to a friend