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Customer reviews

Rating 4.4 out of 5 stars with 2265 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,265 reviews
  • Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to be able to adjust and check your homes a/c while you out of town . Super easy to setup as use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy did good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install looks great and works great easy to install on cell phone

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Peasy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Very happy with purchase. Just sucks that keeps going offline periodically but overall pleased

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BBFanatic, thanks for sharing your experience. We’re glad to hear that you find Nest Thermostat great, and we regret to know that you’re experiencing connectivity issues with it.

      Connectivity issues for Nest Thermostat may be caused by several reasons such as Wi-Fi network congestion, distance of the device from the router, wireless interference with other Wi-Fi hotspots or devices nearby and other Wi-FI settings. Dual band connection should be compatible with Nest Thermostat. 2.4Ghz is more stable compared to 5Ghz especially if there are a lot of devices connected to the same network at the time.

      If you want us to take a closer look at your device, feel free to contact our support team. We’d be more than happy to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Works good for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to control remotely. Wish it would sync with my Nest app. and not have to run through Google Home app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey My3chis, thanks for the feedback you shared about the Nest Thermostat, and we appreciate that you love the remote features using your phone and app. We hear you, and we understand that longtime Nest users like you enjoy using the Nest app to manage and control your Nest devices. However, the Nest Thermostat is exclusive to the Home app because we wanted to create an integrated experience. Using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices. A single place to set up, manage, automate, and control your home, including devices from other brands.

      Here are some other benefits you can get by using the Google Home app with your Nest Thermostat:
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - You can use voice commands on your speaker or display to override a lock temperature.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.

      We’d be happy to share this with the right team for future improvements. If you need help with using the thermostat effectively in the Home app, please contact us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Nest 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed fine. Just wish we didn’t have a nest. They are a pain. It needs to be refigured on temp. range.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Lenovo, thanks for taking the time to share your feedback. We’re sorry to learn that Nest Thermostat didn’t meet your expectations.

      Regarding the behavior you observed with the thermostats, we'd like to know more about it to understand and offer a resolution. However, if the thermostats kick in at random times on their own, we recommend checking/clearing the existing schedules and temperature presets.

      Your feedback is important to us, and we'd be happy to take a look at the issues and do our best to resolve them for you if you can reach to us at Google Nest Support page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Easy-to-use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took less then 30 minutes to upgrade my thermostat. It is so easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Smart Thermostat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install! Wish I'd done it long ago. Just remember if current system is not powered, you'll a separate power supply for the thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is vert different from my old nest but it’s looks great and works better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and hook up the existing google nest system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great update to the Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart thermostats have been getting more affordable. This is the original smart thermostat that is now more seemlessly integrated with the Google smart home system. This was a great release.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic smart thermometer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install. Great to look at and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modern, Sleek and Easy to Install

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only looks clean and modern, the simple interface makes it easy to control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation App is very simple to setup only complaint is that mounting kit that I purchased was to big would be nice if had different size options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and works great. The interface in the screen is smooth and easy and also very easy to navigate on a phone. Must have Google account

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Easy operate. Easy installed.Very nice design. Comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and easy to set up! Having the convience of using the phone app is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort at your finger tips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to take the plunge this year and start introducing some smart home devices, starting with the Thermostat. installation was a snap and can be done by any DYI novice, as long as you take a look at google compatibility before hand and cross reference with your existing wiring. As the review title states, having the ability to adjust from your phone without having to be in front of the Thermostat is a real boon. I don't think this quite has the learning smarts of the Topend Nest Tstat, more like you setup a custom schedule and it adjust intelligently between home and away using your phone geolocation. Build quality is quite good overall, it looks sleek and refined on the while. Nice change from the old garish thermostat box of old. The display is quite clear and info and settings are easy to understand. I'm really not one for the mirrored look, but that is personal preference and one I'll get use to given the benefit. App seems easy enough to use letting you hold temp, adjust schedules, and generally being in control of your homes temp from afar. Definitely liking the convenience of the Smart Home with the Nest Thermostat as the start

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly supprised. Affordable and easy setup. I do not have a c wire in our apartment but it works just fine. Implements well with my smart home setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Investment ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever - couldnt believe, even for my almost new AC - since we exchanged it we have more control opportunities and we are saving money. Everyone should do the switch

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good after electrical wiring upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not install the Nest thermostat on my own even after watching a few videos on youtube. Only have 2 wires, but need a minimum of 3. Considered paying for Nest installation, but would have needed to bring in an electrician nonetheless to do the rewiring as Nest installer does not usually do that type of work. After electrician upgraded wiring, thermostat works as advertised, and now we have a sweet looking new thermostat on the wall.

    I would recommend this to a friend