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Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 1796 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,796 reviews
  • Rated 5 out of 5 stars

    Minimalist

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a perfect and simple design and the app works pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent - I’m a girl that doesn’t know anything about electrical but it was so easy to set up. It comes with a video tutorial and it’s step by step on how to assemble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes life easier!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works so well. We already have Google speakers set up throughout our home. This is easy to adjust on my phone from wherever we are. I can also ask the speaker to adjust it when I don't have my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat review

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a schedule and using my phone and Google nest to control the thermostat. Wish the schedules were a little easier to change in Google home for days when my schedule is different like holidays or other days off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must when you own multiple properties.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using these in all our properties and love them. We can set and monitor the temp in locations we are not at during rough weather times. Cheap insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install, great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Found a Youtube video that walked us through the whole process. Love that it detects when our smart phones are out of the house so it can adjust the temperature automatically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great. We are very happy with our choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy... Easy... Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. The app is easy to use. I have 3 of these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a studio apartment.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat for an apartment make sure you use the app to help you set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device and it works with your local electricity company. I been saving a lot money with the installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely was a GREAT buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product, I think I’m saving a lot of money in electricity, it’s wonderful that you can program it and save!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet improved

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hire Best Buy to install it. For older system, you may have to call a hvac company to install it for you. Setup was easy. Was able to add to Google Home really quick. Can be controlled via the Google Home app or by just telling Google (via hub,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hi tech thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install! I was worried about powering the unit, but when I removed my ok’d thermostat I found the blue C wire tucked back behind the wall. Consider getting a wall plate, it’s easier to put on at the same time instead of after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient, Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, just make sure you remember which wires you’re detaching from your old thermostat and connect the same ones to the Nest. Compatible with Google Home app and Google voice, so I’m able to control the thermostat anywhere in my home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good when it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase this as my previous nest thermostat quit working the coldest day of the year. The one that failed kept showing the temperature going up and wouldn't read the correct temperature. This new one had a bad mount plate (not sure of the correct name) luckily I was able to the previously failed thermostats plate. Also when troubleshooting the failed thermostat I reached out to Google Nest support and they tried to blame my wifi signal for rising mis read temperatures even after I disconnected the wifi from the thermostat. I understand that a failing wifi chip could overheat a device but dont blame the wifi signal that isnt connected to said device for it. They even recomened I replace my router before replacing the thermostat. Bottom line is be cautious with this thermostat the failed one lasted about 3 years. It costs more than some smart thermostats. But like most electronics these days, QA and support seem to be lacking.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hi there, Magemasher80. We’re sorry to hear your experience with the Nest Programmable Thermostat and the support team wasn’t the best. We’d be happy to take care of you and see what went wrong. When you get a moment, reach out to us here: https://support.google.com/googlenest/gethelp? Nest

  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product . Save energy and maintain temperature very well. Worked with my hvac system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product. Digits screen is nice & easy to read. App doesn’t always work & when updating temp manually the unit can be fussy.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Quamber, we appreciate your feedback and we're glad to hear that you find Nest Thermostat as a good product overall. We do apologize for any issue you may be having with the Google Home app, and when updating the temperature manually using the capacitive touch sensor control.

      Uninstalling and reinstalling the Google Home app may be helpful with the issue. You may also try installing the Google Home app on another Android or iOS mobile or tablet device to isolate the issue further and to see if it might be related to your current mobile device. We highly suggest contacting our support team if the issue is persistent. We'd be happy to assist you by simply reaching out to us using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    No more second guessing if i turned off ac/heat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy set up really like how I can turn on/off my ac/heat from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool convenience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, makes heating and cooling very convenient through my smart phone when I am away, as well as when at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and being able to control your home temperature with the Google home app has made life easier. No more having to go downstairs do make adjustments.

    I would recommend this to a friend