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Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 1797 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,797 reviews
  • Rated 5 out of 5 stars

    Wish I Knew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once working this thermostat is great, however, they don’t tell you that you need to buy a c connector (from nest) to make it functional. Had to hire a furnace tech to install the connector. Not a diy job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall pretty useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to adjust it from my bed, but sometimes when trying to adjust it from the device itself, it doesn’t register my touch very well. Which is pretty annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding bit of kit for the home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and works without any issues. A great way to control your temperature at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thermostat! I replaced my smart fill treat thermostat with the nest and everything runs smoother. Programming is easier with Google home. Motion detection and learning is a great feature. I only wish it would sync with Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AC adapter need for existing two wires system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well if you have more than two wires, 2 wires connection for older furnace system will work but are problematic and limited to certain function. Need additional power adapter to get full functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. Only thing is that you might need a wall mount adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product for me to be purchased online

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. As advertised! Best Buy experience is also a breeze and they honor the price when I exchanged the first one due to missing part

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Stephen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product lovely design fantastic integration with the stock system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and set up. I really like being able to control the unit with my phone. Setting up schedules of when it is on or off or reducing temperature when we are not home is very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the learning capability of google thermostat

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad, not great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worries great for a cheaper WiFi thermostat but using the interface is difficult. I typically control it from my phone because it’s so much easier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so excited but then during installation process I find out that it isn’t compatible with my system. The more expensive ones are.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Melendes15, thanks for sharing your feedback. We’re sorry to hear that Nest Thermostat isn’t compatible with your system.

      The Nest Thermostat works with most 24V heating and cooling systems, including furnaces, air conditioners, boilers, and heat pumps with either forced air or radiant delivery. We are hoping that we will be able to provide you service in the future. We recommend using our online compatibility checker to ensure if your heating and cooling system is compatible with the Nest Thermostat. You can check it here: https://store.google.com/us/widget/compatibility/thermostat

      If you need assistance, you can always contact our support team. We’d be happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great thermostat with only one caveat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, easy to setup, easy to manage and easy on the eyes, the only thing negative are the the physical controls they're to finicky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I see a lot of bad reviews, but for the price compared to older models, this is great. Love the mirror look and it’s simple to use and setup. I wish the app was its own separate app and not part of google home, but isn’t a big deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Upgrade!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome upgrade looks cool and is easy to install and setup on the app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Installation went smoothly. Thermostat can be controlled through the Google home app as well as manually. My nephew has owned Nest thermostats for years and finally convinced me to get one. I’m glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How did we ever live without this?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat takes a bit of learning to use all of its many wonderful features but it’s a great addition to our home. We feel better knowing how our heat and AC are performing when we are not home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Home Nest

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, you get $100 rebate from PSEG. you can check your home from anywhere , change the temperature or even turn it off, also you can program for different temperatures during a day, or just use the ECO mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have nothing but good things to say about this product. The smart phone instructions make the installation super easy. Google did a great job creating a solid user experience install instructions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works and it easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good easily to install sometimes have a few bugs but overall great

    I would recommend this to a friend