Customer Ratings & Reviews
- Model:
- GA01334-US
- SKU:
- 6427015
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.
This summary was generated by AI based on customer reviews.
Nest Thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device easy to use , great when not at home but wish you turned on ac/heat.
I would recommend this to a friendGoogle Nest is disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had nest gen 2 and worked great. Installed Nest smart and it would not connect to wifi. You can not manually set it up either. Researched and have heard this is a common problem. Went with Ecobee premium and no issues.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, Combs. Sorry you ran into trouble connecting your Nest Thermostat to your Wi-Fi network — we understand how frustrating that can be. Here are a couple of troubleshooting steps to get your device back on track:
1. Check for a W5 help code: If your thermostat can’t see any nearby Wi-Fi networks, including your own, you may have a W5 issue. To access Network settings, press the thermostat ring and open the Quick View menu. Then, select Settings and turn the ring until Network appears. If you see an Error - nest.com/w5 message on your thermostat, go to Troubleshoot a Nest thermostat W5 code.
2. Restart your thermostat: On your thermostat, go to Settings and then Restart. After your thermostat has finished restarting, use the Home app to try to connect again.
3. Restart your router: Sometimes a router restart can get your network to show up on your thermostat.
Here’s a link with more details: https://support.google.com/googlenest/answer/9249211?hl=en#zippy=;
If you still have problems, don’t hesitate to reach out to us: https://support.google.com/googlenest/gethelp?
Thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our thermostat we used it every day it’s very helpful with a one-year-old having the app turning the temperature a different temperature while giving her a bath
I would recommend this to a friendLove Nest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not quite as easy to use and install now that Google got involved (I much prefer the old Nest app and interface), but it is still quite good.
I would recommend this to a friendGoogle nest thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had some problems with the recent version. This one is great and serves well for the house.
I would recommend this to a friendInternet please
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as the original. You must have a google account to link and get this online to use. Can not use with out having internet
I would recommend this to a friendRoku TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up, though there was no phone number included for questions. I found a phone number on the website, however. It would have been handy if it was included on the instruction sheet in the packaging. TV works great!
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, LisaB. Thank you for sharing your feedback on the Nest Thermostat. We're thrilled to hear that you found the Nest Thermostat easy to set up. It's fantastic that you're already enjoying the improved TV experience. We sincerely apologize that the instruction sheet didn't include a phone number for customer support. We understand this inconvenience and appreciate you taking the initiative to find it on our website. We want to make sure that we provide the assistance that you need, we recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp
Great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slim and sleek version at an afdordable price. It doesnt have the learning feature but thats just like an add on feature. You can always control it with your phone
I would recommend this to a friendGreat Thermostat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great thermostat with nice customizability. Installing it was very easy.
I would recommend this to a friendNest thermostat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic item that was easy to install and setup. The scheduling is easy to configure and works well. It’s awesome to be able to override when remote and access the thermostat. It’s a great looking item too
I would recommend this to a friendGargae thermostat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have it installed in my garage, i love that i can control it from my phone
I would recommend this to a friendNest
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, works very well and is easy to program. Will be shopping here again for future needs.
I would recommend this to a friendnan's temp
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love ability to control temperature from my smart phone no matter where i am.
I would recommend this to a friendThermo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.User friendly installation instructions. Ease of use
I would recommend this to a friendCompatibility
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I installed this in my apartment and replaced it with those manual thermostats. Works completely fine and saved me a lot of energy.
I would recommend this to a friendgood upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great upgrade. my thermostat was in a difficult place for access. now i can change the temperature with the sound of my voice. also set to raise temperature 30 minutes before we get up, so we never wake to cool house
I would recommend this to a friendAmateur Reviewer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With that 75 dollars rebate that was cheap , my Hg , mercury thermostat is older than me !
I would recommend this to a friendDidn't end up working with my wiring.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because It was on sale, but it didn't end up working with my existing thermostat wiring.
I would recommend this to a friendBrand response from Google Nest Support
Posted .Hi Eric, thanks for your review. We’re sorry to hear that your Google Nest Thermostat is not working properly with your wiring configuration. We recommend checking that all your wiring configuration was set up correctly; you can use this reference link to confirm the wiring: https://support.google.com/googlenest/answer/9452748
If you need more assistance, please contact us at the following link: https://support.google.com/googlenest/gethelp
Google nest
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to be able to control the thermostat from my phone. And when away from home.
I would recommend this to a friendEasy install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to install and set up to our preference. Great automations with google home app.
I would recommend this to a friend