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Customer Ratings & Reviews

Your price for this item is $99.99
The comparable value price is $129.99

Customer reviews

Rating 4.4 out of 5 stars with 1798 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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86%would recommend to a friend

Customers are saying

Customers frequently mention the Nest Smart Programmable Wifi Thermostat is easy to use and performs well overall. Installation is straightforward, and the remote control and scheduling features are appreciated, as is the sleek design. However, some customers have experienced connectivity and compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,798 reviews
  • Rated 3 out of 5 stars

    Basic capabilities; check compatibility

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for the cabin with mini boiler and radiant heaters. After spending much time trying to make the wiring work; finally searched on internet to find out unit not compatible with multiple setups including mine. I already had a Nest gen 3 on another zone and agent stated this would would work. Returned and replaced with more expensive gen 3. Definitely recommend gen 3 as prefer screen and rotary/push control of gen 3 over this unit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to be able to adjust and check your homes a/c while you out of town . Super easy to setup as use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I have this one and the next gen at two different properties. It is definitely worth it to buy the next gen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome thermostat really easy to set up and use and love how it suggests temperature settings to get you started right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, sleek design and energy savings...what more do you need. Just ensure your system is compatible. Install was a breeze if you know how to use a screwdriver and follow directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and easy to set up! Having the convience of using the phone app is amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed fine. Just wish we didn’t have a nest. They are a pain. It needs to be refigured on temp. range.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Lenovo, thanks for taking the time to share your feedback. We’re sorry to learn that Nest Thermostat didn’t meet your expectations.

      Regarding the behavior you observed with the thermostats, we'd like to know more about it to understand and offer a resolution. However, if the thermostats kick in at random times on their own, we recommend checking/clearing the existing schedules and temperature presets.

      Your feedback is important to us, and we'd be happy to take a look at the issues and do our best to resolve them for you if you can reach to us at Google Nest Support page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Easy Peasy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Very happy with purchase. Just sucks that keeps going offline periodically but overall pleased

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BBFanatic, thanks for sharing your experience. We’re glad to hear that you find Nest Thermostat great, and we regret to know that you’re experiencing connectivity issues with it.

      Connectivity issues for Nest Thermostat may be caused by several reasons such as Wi-Fi network congestion, distance of the device from the router, wireless interference with other Wi-Fi hotspots or devices nearby and other Wi-FI settings. Dual band connection should be compatible with Nest Thermostat. 2.4Ghz is more stable compared to 5Ghz especially if there are a lot of devices connected to the same network at the time.

      If you want us to take a closer look at your device, feel free to contact our support team. We’d be more than happy to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    must have thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love love love my new goodle nest thermostat, It's so easy to use when I'm away on vacation or at work I can program my cooling settings or heat, it's very convenient and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smarthome addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to be able to control my thermostat from outside the home (or even just from another room). App takes some getting used to, but other than that, working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic addition to home thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that I did not know about this sooner! Especially with the rebates available in many states (cost ~$50 here in Massachusetts with an instant rebate when purchased through BestBuy).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great simple thermostat

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good thermast. Simple. But everything you need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good for the price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to control remotely. Wish it would sync with my Nest app. and not have to run through Google Home app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey My3chis, thanks for the feedback you shared about the Nest Thermostat, and we appreciate that you love the remote features using your phone and app. We hear you, and we understand that longtime Nest users like you enjoy using the Nest app to manage and control your Nest devices. However, the Nest Thermostat is exclusive to the Home app because we wanted to create an integrated experience. Using the Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools and with seamless integration with other Google devices. A single place to set up, manage, automate, and control your home, including devices from other brands.

      Here are some other benefits you can get by using the Google Home app with your Nest Thermostat:
      - Automatic security protections such as Suspicious activity detection, 2-Step Verification and Security Checkup.
      - You can use voice commands on your speaker or display to override a lock temperature.
      - One account to sign into both the Nest and Google Home apps.
      - Your homes and home members will be aligned across the Nest and Google Home apps.

      We’d be happy to share this with the right team for future improvements. If you need help with using the thermostat effectively in the Home app, please contact us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great option to for simple smart thermostat. Check if your energy provider will give you a discount on the item, ours was 80% off through them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy-to-use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took less then 30 minutes to upgrade my thermostat. It is so easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Easy to use device. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, looks good, quick to turn on by phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really enjoy my thermostat

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat. That’s the design is amazing. It’s super easy to use. It’s super easy to hook up. And most the time your electric company has a rebate on them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but not nice enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item. Once I found out that you couldn't adjust the temperature range more than +/- 1 degree from the set temperature. For example, if I set the thermostat at 75 degrees on cool, it would turn on at 76 degrees and turn off at 74 degrees. That puts a lot of strain on the unit by constantly turning on and off.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi RVal, we appreciate you for sharing your review on Nest Thermostat and we're sorry to hear that it didn't meet your expectations and had to return the device. Your feedback here is appreciated and rest assured that we'll relay this to the right team for future improvements. If you're willing to give it another go next time and decide to give the Nest Thermostat a chance, we recommend that you reach out to our support specialists so we can assist you with any technical concerns you may have for the device. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Happy customer here!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this. Easily to install and use. I find it easier to use with the Nest mini vs the Echo dot. Do make sure you check the compatibility with your HVAC system before buying.

    I would recommend this to a friend