Customer Ratings & Reviews
- Model:
- T5000SF
- SKU:
- 6221357
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the Nest Temperature Sensor's temperature control, ease of use, and simple setup. Many find the sensors to be accurate and of a convenient size, with solid battery life. However, some customers find the price to be a bit high and have experienced issues with compatibility and connectivity. Additionally, a few customers have noted limitations in range and scheduling options.
This summary was generated by AI based on customer reviews.
Former Nest User
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For my purposes this was an expensive, non necessary add on to my Nest purpose
No, I would not recommend this to a friendActually returned this item
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it's supposed to. Doing this review for points. And to get to 50 characters .
No, I would not recommend this to a friendDoes what it is supposed to do
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hardware is great and at a decent price, but is only a temp sensor and has limited features with nest.
I would recommend this to a friend- Cons mentioned:Connectivity
Buggy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps disconnecting. It worked for a couple of days and then....poof! And it won't reconnect no matter how close I place it to the thermostat.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, Floridapersonnow. We're sorry to hear that you're having some connectivity issues with your Nest Temperature Sensor. We suggest checking for wireless interference from sources like other electronics, large appliances, mirrors and other things that can block wireless communications. If the issue still persists, then we recommend reaching out to our team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
- Cons mentioned:Connectivity
Cant connect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive tried everything and i can not get it to connect to my thermostat. I have the correct Gen in it as well!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, MikeinCR. Thank you for sharing your feedback on your Nest Temperature Sensor. We're sorry to hear that your experience with the device didn't meet your expectations as you cannot connect it to your thermostat. We’d like to know more about it and we suggest reaching out to our dedicated team of specialists here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Temperature control
Great device, bad company.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These devices work great and if they were sold by Nest Labs and not Google, they would be five stars.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Somebody. Thanks for sharing your feedback about your Nest Temperature Sensor. We're sorry to hear that your experience with the device didn't meet your expectations. We hear your concerns, and have taken note of it. If you need any help in the future, please don't hesitate to contact us on our Google Nest Help page here: https://support.google.com/googlenest/gethelp
Not sure
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really sure if I think these really provide any Beni fit but i still have them
No, I would not recommend this to a friendNest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that smart. More of an easy conscience to add to the nest thermostat.
No, I would not recommend this to a friendA simple sensor for Nest
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a remote sensor and it works as advertised. Nothing super fancy.
I would recommend this to a friendSmall and easy to install.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is smaller than what I expected but was easy to install.
I would recommend this to a friendDefective Item. Best Buy will not accept return.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received a defective item; Best Buy customer service would not provide a refund or store credit as we missed the return window by 10 days. Very disappointing as we've just purchased a new home and were planning to got o Best Buy for all our appliances. If they can't make this simple request right, I'm afraid they are not giving me the confidence to continue giving them our business.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, MeganW. We appreciate your time sharing your feedback. We're sorry to hear about your experience with the Nest Temperature Sensor and the challenges you faced with Best Buy's customer service. It's indeed disappointing when expectations are not met, especially during a time when you are setting up a new home. We recommend reaching out to their customer support team so they provide assistance about your concern. If you need technical assistance or other concerns, please don't hesitate to reach out to our dedicated team of specialists here: https://support.google.com/googlenest/gethelp
It works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well it works great as a temperature sensor but not sure if I really needed it
No, I would not recommend this to a friendI returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this sensor because my Google nest thermostat is not correctly marking the ambient temperature they worked correctly for a few weeks after it started to give a communication error between them I couldn't fix it. I decided to return it so I only have one problem unless
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Eduardo,
We appreciate your feedback and we're sorry to hear you're experiencing issues with your Nest thermostat and Nest Temperature Sensor.
All Nest thermostats have multiple temperature sensors that take very precise readings. You can see the unrounded ambient temperature (to the tenth of a degree): on your thermostat, go to Settings, and then Technical Info, and then Sensors. That said, your thermostat’s temperature screen will often show you two different temperatures:
- The large target temperature in the middle of the thermostat screen is the temperature that your thermostat was set to either manually or automatically by your temperature schedule. Your system will work to reach and maintain this temperature.
- The small current temperature at the edge of the thermostat screen is the ambient temperature in your home right now.
Furthermore, Nest Temperature Sensor connects to your Nest thermostat via a low-energy Bluetooth and shouldn't be placed further than 50ft (15m) away from your Nest thermostat. We also recommend to make sure its battery is not drained.
We are always here to help you. You can reach out to us in the following support link to have a look at your Nest thermostat to understand the temperature measuring issue and help you install the Nest Temperature Sensor if you decide to get it again: https://support.google.com/googlenest/contactflow
It is ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure this really works like it was intended to.
No, I would not recommend this to a friendGood, if you have a big home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have a one bedroom one bath condo and having three sensors was way overkill
I would recommend this to a friendOnly works with newer nest thermostats
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return mine because I needed it for a remote bedroom that was regulated by an older nest thermostat. I tried to use it in our master bedroom, which is controlled by a newer nest thermostat on the main floor. I didn't find a clear use for the device. I returned it for this reason.
No, I would not recommend this to a friendDidn't work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sensor linked up to my Nest thermostat but then when i set the temperature on the Nest Sensor the heat/AC never would go to that temperature. So issue is either with the Sensor or the Thermostat, but regardless I now wasted my money and my problem is not solved.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Daniel,
Thanks for your feedback. We're sorry to hear that you're having an issue with your Nest thermostat and sensor.
First of all, we recommend checking if Nest Temperature Sensor shows up as active under 'Temperature Sensors' when you tap into your thermostat in the Nest app.
If all the settings are correct, and your Nest thermostat turns on heating or cooling when the temperature sensor is selected as main sensor, then this means the sensor is working as intended.
Keep in mind, the sensor is located in another room. If your HVAC system is not zoned, your system will turn on for the entire house, not just for the room the sensor is in. So it takes longer to bring the temperature of the entire house to the level you choose. In the meantime, areas such as living room where the main vents are located will see increase/decrease sooner.
We can take a closer look to isolate the issue and provide a resolution if you can contact us here: https://support.google.com/googlenest/contactflow
Key for multi-room zones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a key addition to the nest for homes where the thermostat is managing temperature for multiple rooms
I would recommend this to a friend- Cons mentioned:Connectivity
Nah don’t waste your time
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst device I’ve bought this year took it back the same day couldn’t connect had to reset everything. I got a ecobee and it’s amazing and works with my Apple Watch.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Paul, thanks for taking the time to leave a review about the Nest Temperature Sensor. It’s unfortunate to learn that it failed to connect, and that you took it back the same day. We can imagine how difficult this has been for you. If you’d like to try the Nest Temperature Sensor again in the future, we’d be happy to help you with any concerns around its performance and features. We have help always available for your support needs here: https://support.google.com/googlenest/gethelp
Still trying to figure out how to use it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s confusing to set up and use with the Nest app.
No, I would not recommend this to a friend