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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2282 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,282 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the convenience of our Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our nest thermostat. It works perfectly to give us piece of mind when we are away from our lake cabin. Hooked it up, use propane heat, little more difficult, but now that we have it hooked up, it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Winning Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google - Nest Smart Programmable WiFi Thermostat is fantastic. It is easy to use, and has clear feature that can be read in a dark hallway. It can easily be used remotely in multiple rooms in a home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Termostato

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item and very small easy to use i recommended

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to connect to my phone for set up so had to return it.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, PokerGuy. We're sorry to see you ran into issues setting up the Nest Thermostat. Even though you've returned it, we'd like to see what may have happened. When you have a moment, talk to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with Google Home. Easy to link up with Google Home App. Installation was simple and programming was easy. Be sure to make sure your house is configured to support this thermostat before purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have nothing but good things to say about this product. The smart phone instructions make the installation super easy. Google did a great job creating a solid user experience install instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Great Thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Nest Thermostat. It was pretty easy to install. App is very detailed in it's setup instructions. I never have any problems not being able to control my it from my phone or Google home devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use and was very easy also to install I love the quality of this product and how easy it is to operate it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for about two years now and it’s been great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The perfect thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my thermostat to this Google Nest and it was the right decision. It is really easy to install, it comes with everything you need. I would recommend getting the backplate for extra support.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to install and very useful item to control A/C

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Just get one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and easy to hook up. I had to replace my thermostat and decided to live in the 21st century. Definitely worth the money, especially with my local rebates.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Thermometer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not give many options as to how often you can adjust temperature

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, RobertJ. To help clarify, you can create a custom schedule for temperatures — here’s how:

      1. Open the Google Home app.
      2. Select your thermostat.
      3. Tap Schedules.
      4. Choose the day of the week you want to add a new temperature to.
      5. Tap Add or Add event.
      6. Select the desired temperature preset.
      7. Select the time by dragging the numbers up and down.
      8. Optionally, select other days of the week for this temperature to apply.
      9. Choose the sensor(s) you want the thermostat to use.
      10. Tap Done or Save to save your changes.

      Here’s a link with more information: https://support.google.com/googlenest/answer/10185085

      We’re just a click away if you need us: https://support.google.com/googlenest/gethelp? madebygoogle

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive smart thermostat. Love the ability to control my hvac from my phone. The akeek design matches my decor perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great thermostat with only one caveat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, easy to setup, easy to manage and easy on the eyes, the only thing negative are the the physical controls they're to finicky

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure out the eco part of it and it has its own little settings. (I'm not too tech savvy) but love how it looks and very easy to change temps!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product . Save energy and maintain temperature very well. Worked with my hvac system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for a studio apartment.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat for an apartment make sure you use the app to help you set up.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Pretty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so excited but then during installation process I find out that it isn’t compatible with my system. The more expensive ones are.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Melendes15, thanks for sharing your feedback. We’re sorry to hear that Nest Thermostat isn’t compatible with your system.

      The Nest Thermostat works with most 24V heating and cooling systems, including furnaces, air conditioners, boilers, and heat pumps with either forced air or radiant delivery. We are hoping that we will be able to provide you service in the future. We recommend using our online compatibility checker to ensure if your heating and cooling system is compatible with the Nest Thermostat. You can check it here: https://store.google.com/us/widget/compatibility/thermostat

      If you need assistance, you can always contact our support team. We’d be happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product to accurately heat your home. I have one and bought another for my radiate heat floor but unfortunately it does not work with radiant heat. Would recommend for forced air heat.

    I would recommend this to a friend